Scam, fraud and theft
Charged my account for an order I placed, then didn't even have it in stock, and still charged my debit card. they say that they don't charge the card until the movie ( item ) has been shipped. they don't ... read full review4 Replies - Latest reply on 08/12/2013
DO NOT buy anything from them they will enroll you in 2 different " savings clubs" then you have to call theses clubs on the phone and waste your time its worse than Timelife or the old school BMG penny a cd thing 1 Replies - Latest reply on 12/13/2011Add reply
I ordered a movie in December 2010 and evidently accepted free shipping in exchange for the right to bill be $19.95 per month for the next year. I tried to call the company, HOT MOVIE SALE. COM and could not get past the "push 1 for English" section. No matter what I pushed, I could not get past this section to get a human. So, I called my credit card company, AMEX, who said they would dispute the charges. I did this every month for 5 months. After 5 months AMEX sent me a letter stating the company provided a contract saying that I agreed to pay $19.95 per month. so AMEX was going to return $100 to the company and put it on my bill. I called the company HOTMOVIESALE. COM and finally got through. They ABSOLUTELY said I could get none of my money back because I contacted the card company before I contacted them. Well, I had no idea who was billing me...I HAD to cantact the card company first to find out where I was getting billed from. So far I have paid $135 for one movie and it appears HOTMOVIESALE. COM offers no recourse. DO NOT DEAL WITH THIS COMPANY!!!!!!!!! Who would accept $5 saving on shipping for the right to pay $240 per year. It is obviously a HUGE ripoff! I never received ANY notification from the company that I was being billed.Add reply
I think it is pretty nasty of a company to let you view their website for a certain amount of time then telling you you don't have permission to enter into the website without any explanation. But just to tell you that you don't have the permission to go into the website that is an error. 2 Replies - Latest reply on 03/22/2011Add reply
I can't believe I let these people rip me off for about a year before I noticed the measly 9.99 they charged every month for what? It infuriates me that any company can get away with things like this - I hope they go belly-up and that every one who works for them gets ripped-off for everything they've ripped-off from unsuspecting consumers!!!! Add reply
Just because you find this company with a Google search that may have a low price, I STRONGLY SUGGEST THAT YOU DO NOT BUY ANYTHING FROM THEM!!!!!!!! First you will discover that they will automatically enlist you in a buyers' club service that costs about $20 a month; of course you get an option to cancel at some later date... but just wait and see how defective their customer service is! I am having to use my credit card company's fraud division to seek justice.... Their site claims they are a Florida based company, but that is apparently just for show. They are based in the Phillipines, so good luck finding anyone to help you - unless you want to fly there to complain.
If you try to cancel an order within 12 hours of placing it, you are SOL; I was told that - even though they had not processed the order, there was no way to cancel it. My next stop is Florida's Attorney General to see if they can be charged with mail fraud or wire fraud.... SAVE YOURSELF - DO NOT WASTE ANY TIME WITH THEM.... I suggest you pay a few dollars more for a DVD and get it from a US company that will be able to provide satisfactory customer service. Caveat Emptor!
BOCA RATON, FLORIDA -- I have tried twice to cancel an item from this company. The first request for cancellation was several weeks ago. They told me they would "try" to cancel the order. There is no way to cancel and order on-line.
1 Replies - Latest reply on 12/13/2010Add reply
I received an email today saying that the product is still on back-order. They did not honor my request for cancellation when given sufficient time to do so. I sent a second request to cancel this order. The company is unresponsive to cancellations even after given a significant period of back-order time.
I would not recommend this company to anyone.
First of all they sent me the wrong DVD - a much cheaper copy than advertised. THEN they charged me ten dollar monthly on my credit card without my approval and no product received for it. I CANNOT BELIEVE THERE IS NOT A CLASS ACTION SUIT AGAINST THESE FOREIGN CROOKS. I could not get anyone to talk to that could articulate English. They stole from me and many many others. How do they sleep at night?1 Replies - Latest reply on 08/22/2010Add reply
I got robbed!
BOCA RATON -- After going through my bank statements, I realized that hotmoviesale.com has been making withdraws from my bank account:
01/19/2010: ... read full review8 Replies - Latest reply on 08/10/2010
I promised to tell as many people as I could about my experience, so here's a copy of the final email I sent to hotmoviesale.com:
On May 22, I was charged 1.00 to my account. On May 25, I was charged ... read full review6 Replies - Latest reply on 06/07/2010
HotMovieSale.com Scam. BEWARE
Like the other reviews of this company I have read, I too just had this same experience today (06/April/2010). When checking my bank account online I discovered a charge for $9.95 from HotMovieSale.com ... read full review1 Replies - Latest reply on 08/10/2010
I just read several complaints about Hotmoviesale.com and yes I almost got caught with the membership fee. To their credit their was a $5 credit which I guess went toward shipping and handling. The movie I purchased did work and didn't have any skipping. However I noticed a week later an additional charge of 9.99 in addition to the movie purchase. I called them and they did agree to take it off. However I was just lucky I caught it that soon. It was not mentioned upon purchase, not mentioned in any emails they sent to me, and didn't receive any emails about the benefits or purpose (even if I had wanted to join this membership). It just appeared. I will not order from this company again. I just ended up being very lucky I got a good deal on a movie, it worked, and I found the membership fee in time.Add reply
BOCA RATON, FLORIDA -- Wow - I wish I would have read these comments before. I bought two DVDs - did not realize there was a "membership" attached. I was getting charged 9.95 a month for unknown benefits. I called them and told them that the internet had several comments about them being a scam and they said that was someone else's opinion. They won't refund me but at least I caught it before it got too far. My credit card company put a fraud note and cancelled my card before they could charge me anymore. Beware of this "membership".2 Replies - Latest reply on 02/09/2010Add reply
Sometime in October 2009, I ordered for Michael Jackson and 2live Crews DVD and was told it was out of stock by email( One or more of the items you have ordered are not currently available.
We will do ... read full review2 Replies - Latest reply on 01/30/2010
What a ripoff
As with all the other reviews here I too had a problem with them automatically signing me up for some $19.95 a month scam. Luckily when I received the email from this company I immediately began to investigate. ... read full review5 Replies - Latest reply on 01/26/2010
BOCA RATON, FLORIDA -- HotMovieSale.com, is a complete scam. First they offer you $5.00 your first order, but in the find print it tells you that you have to join the club, which starts automatically deducting from the credit card/debit card used after 7 days.
1 Replies - Latest reply on 03/22/2010Add reply
Second it appears they never actually sent my DVD. I ordered a DVD and paid extra for Two Day Shipping. 8 days later nothing has been delivered. They claim it is held up in by the USPS, but the USPS doesn't seem to even have the package. When I called to talk to Customer Service about it the "manager" who I waited 30 minutes to speak with told me their was nothing she could do, refused to listen to what I had to say and then hung up on me.
Do not use this company, they are nothing but a scam.
I bought a movie from this company for 14.95 with free shipping... When I received my master card bill, I noted charges of 19.95 & 1.00 over the price of the movie.. i called they said I agreed to a membership in there movie sale... Come to find out this is a monthly charge... pretty good scam eh... They cancelled my membership but no return of money.... DO NOT BUY FROM THIS COM. IT'S A SCAM.... 2 Replies - Latest reply on 04/10/2009Add reply