WEWOKA, OKLAHOMA -- It all started with the emerald card. We went to a casino and used it at the atm. Little did we know a receipt came out saying to take it to the nearest cashier, so we did, well because the emerald card did not have our name on it, they said they would cancel the transaction and the money would be back on there in about 4 hours. Global cash is the owner of the ATM. We called them because hr block said that they had to fax a release to hr block. Global cash has faxed the paper 4 times now and we still don't have our money back. We have called and called and got nowhere with hr block. We have got bogus numbers and no satisfaction and its been about 18 days now.
2 Replies - Latest reply on 02/18/2009Add reply
Each time we call hr block they charge us 2 dollar fees, but yet they still keep telling us to call back.
H&R Block Is A Thief!
TEMPLE CITY, CALIFORNIA -- My daughter makes $15,000 a year working as a barista in a coffee shop. She is a singel mom with a disabled child. H&R Block charged her $282.00 to do her taxes for 2008. There was nothing special they ... read full review16 Replies - Latest reply on 02/19/2009
Customer For Too Long
32303, FLORIDA -- I have gone to H and R block every year for about the last five and every time I am disappointed with their service. Why I ever went back is beyond me but I never will again. They always delay my money ... read full review14 Replies - Latest reply on 02/11/2009
I have had nothing but problems this year I also have used HR Block for 26 yrs this year will be the last!! No real answers, bogus phone numbers! They always say its the bank not us I think they also own the bank.
1 Replies - Latest reply on 02/07/2009Add reply
Beware - its better to mail it.
I paid to have my tax return put on one of their card in 1-2 days... Then after its not I call them and they say sorry denied it will be in 2 weeks!!! RIP OFF!!! 3 Replies - Latest reply on 02/14/2009Add reply
TYLER, TEXAS -- My complaint with this company is the mistake they make that cost me money. About 2 years ago I went to this company to file my income tax. I have filed with them all the time. But one time cost me due the person doing the taxes wasn't pay attention. And now I'm still paying for her mistakes. I also check the box that states if anything goes wrong then it HR Block responsibility to contact the IRS Well, they claim I didn't do that on all my income tax filing it shows that I have checked that box.. So why I'm I paying for this company mistake. Well, I tell you they don't know either. But now the IRS has red flag me so I now have to wait to get my income tax now. Let me tell you I'm one of the 9,500 employees who has been laid off by DHL Express. Now all I want is that HR BLOCK needs to look deep inside of the backgrounds of the people there hiring. Mistakes are being made on American people taxes and they don't have answer for the problems.
4 Replies - Latest reply on 01/30/2009Add reply
I think they should have to pay the money on the mistake that they made on my taxes preparations not me. This is my nightmare I think it should be heard
Lie To People
BRISTOL, TENNESSEE -- I have done my taxes at H&R block for about 10 yrs now. Well I decide to get an Emerald card this year, due to the fact my truck is in the shop and I need the money fast to get it out, I got $4645.00 ... read full review8 Replies - Latest reply on 02/14/2009
NEW YORK, NEW YORK -- Decided to file 2007 fed and state return and dependents ITIN through HR Block. Office made mistake in sending papers. Next time they sent ITIN forms without copy of return, ITIN sent back again.
6 Replies - Latest reply on 10/09/2008Add reply
Meanwhile as no ITIN accompanying return IRS sent notice for wrong tax assessment. Similar problem with state tax filing.
6 Months since first approached HR Block. Except for collecting their own fees, the result is zilch. Haven't got ITIN for dependents, tax return is in a mess and have to pay penalty on both taxes. May even miss out on rebate payment.
Staff absolutely incompetent, does not take responsibility. Customer service cell gives no of office that will not be staffed for next 3 months. Website gives lot of useless information about president and board members but no real number to contact with complaints.
Whole organization works like a rip off.
Tax return for dummies
I have never used H&R Block after they nailed me to the cross. They charged me $238.00. Then I took it to a tax lady and she re-figured it and guess what, they didn't do it right, you are saying no, can't ... read full review7 Replies - Latest reply on 01/25/2008
CHIPPAWA, PENNSYLVANIA -- I had an appointment with Don at 5:15 P.M. after waiting 45 minutes for my appointment.
Don came out and told me he was taking a couple who came in off the street with NO appointment instead of me. ... read full review8 Replies - Latest reply on 02/09/2007
MERCERSBURG, PENNSYLVANIA -- H & R Block - Mercersburg, PA. 17236
I decided to file my Federal taxes with H & R Block this year (2006) in order to get a rapid refund. I went to their local branch on February 3rd, 2006. I dropped ... read full review13 Replies - Latest reply on 06/19/2011
INDIANAPOLIS, INDIANA -- I have never used anyone to do my Federal Taxes. This year was the first year I would have a child to claim due to the birth of my little girl in January of 2001. I was also getting a pretty good refund. ... read full review1 Replies - Latest reply on 02/23/2002
BONITA SPRINGS, FLORIDA -- I have had my taxes done by your company for years. I file a short form, however it can be tricky because I am a disabled police officer. I recently went to one of your offices in Bonita Springs, Florida. ... read full review3 Replies - Latest reply on 01/19/2008