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HSBC North America

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101 Reviews & Complaints

Company Contact Info
Contact Info: 26525 N. Riverwoods Blvd. | Mettawa, IL 60045 | 224-544-2000

Top Customer Complaints & Reviews:

Here is a cut and paste of my recent email to Orchard Banks Customer Care that pretty much describes what they did to me: To: Subject: RE: Orchard Bank Customer Care Message Confirmation (KMM51069276I31069L0KM) This morning, I just spoke to a customer service manager that explained that apparently I am now all of a sudden at a 29% default APR instead of the 14%APR.
Hsbc bank offered me a credit card to rebuild my credit. I filled the application online and they issued me a credit card in 14 days.
I have to start by saying I am guilty of not reading my statement and just grabbing the top page and paying the bill.


Latest Reviews:

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HSBC, Best Buy and Deceptive Practices - Loan for TV Bought at Best Buy
My wife and I bought a large TV at Best Buy. My wife and I thought it was a large enough purchase, so we bought the coverage ...
-- Complaint Posted by Stygeon13 on 07/05/2012

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No Service at the Drive Thru
WEST VIRGINIA -- Going to one of our favorite places to eat. KFC on West Washington Street in Charleston, WV. Went to the drive thru to place ...
-- Complaint Posted by charles batten69 on 03/11/2012

Terrible, Damaging Response to Identity Theft - Credit account
SALIANS, CALIFORNIA -- HSBC is the administrator/finance company for a company called Furniture Row. My ex and, apparently, her boyfriend, forged my ...
-- Complaint Posted by Mikeschell303 on 01/18/2012

No Customer Service and No Access to Funds - Online Savings
NEW YORK -- I opened an HSBC Online Savings Account because it offered a higher rate than other savings accounts. I didn't know that once ...
-- Complaint Posted by NoDryer on 07/14/2011

My Accounts on Hold for? - Household & Orchard Bank
SALINAS, CALIFORNIA -- I have cards on both them and I pay annual fee as I was trying to improve my credit score.. I have never missed a payment and ...
-- Complaint Posted by Dbrhee on 03/18/2011

Lies, and horrible customer service - Best Buy, MasterCard
I am extremely frustrated, and at this point angry, with the way I'm being treated by HSBC in regards to my application for ...
-- Complaint Posted by Dougefresh91 on 02/23/2011

Um....Really? - Gold Mastercard
I have had a Gold MC for longer than I can remember, have always paid my bill on time and have spent and paid off tens of thousands ...
-- Complaint Posted by Livebyexample on 12/10/2010

HSBC Best Buy Experience - Best Buy revolving account
Unbelieveable! I just got off the phone with HSBC Best Buy. After spending 40 minutes with 4 people on debt cancellations charges... ...
-- Complaint Posted by Unbelieveable Idiots on 11/17/2010

Ripped off by HSBC
SOUTH CAROLINA -- I have to start by saying I am guilty of not reading my statement and just grabbing the top page and paying the bill. When I ...
-- Complaint Posted by Dandan on 09/16/2010

HSBC (Direct Merchants Bank) unjust treatment of customer - Interest Rate
CITY OF INDUSTRY, CALIFORNIA -- I hate HSBC and will tell anyone who asks me to NEVER get a card issued by HSBC. I have had my account for several years and ...
-- Complaint Posted by Ldickson67 on 09/11/2010

HSBC and it's affiliates business practices - Credit cards -- Informative Posted by Marcusj on 07/31/2010

Payments over minimum
I just got off the phone with HSBC. Last month I made a payment of $84 over my minimum payment expecting that the higher interest ...
-- Complaint Posted by Red0727 on 07/24/2010

Identifty theft verification
SALINAS, CALIFORNIA -- Hsbc bank offered me a credit card to rebuild my credit. I filled the application online and they issued me a credit card in ...
-- Complaint Posted by Mcarola on 06/29/2010

Do not bank at HSBC - Banking services. -- Complaint Posted by RBonem on 06/09/2010

This Company Is Out Of Control! - Auto Loan
We took out a auto loan with HSBC auto financing, in 2006 for our truck, we have paid them over 18000.00 on our loan never late ...
-- Complaint Posted by New35476 on 04/01/2010

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