VAN NUYS, CALIFORNIA -- Purchased 2 pocket hoses on 4/2/13, both failed on 7/4/13. The hoses split open. In addition the first time I used these products the shut off valve cracked on first use. HSN only does refunds the first 30 days and will not honor a refund for a defective product..
3 Replies - Latest reply on 07/05/2013Add reply
Hundreds of these pocket hoses failed and are continuing to fail. See customer reviews on HSN.
HSN told me 30 days only, it seems like we have your money so we don't care. If the product is defective it should not be sold and refunds should be provided.
HSN vs. QVC
TAMPA, FLORIDA -- QVC is bending over backwards to do the volume of business that HSN does. But while HSN's prices are far better, along with their customer service, QVC's is no match to HSN. HSN's website is far superior ... read full review4 Replies - Latest reply on 11/16/2013
I have been a loyal customer of hsn. I love ordering from and have always paid for anything I received. however there were a couple items I ordered last summer and never received. if they were left at my address I never received them. I have always ask them to either get a signature or sent fed x but they didn't. I can't prove it but I think my previos neighbors stole them because I was at work. they have moved in the last 3 months. they were trouble the man got arrested for something and cops were always coming over there. this is not my fault or yours. I just want another chance to order from you. i can't help what happened. from now on send anything fed x or signature required. i now have good christian neigbors. I trust them. pleas give me another chance. I LOVE HSN AND HAVE REFERRED A LOT OF PEOPLE TO YOU.. THANKS. 3 Replies - Latest reply on 11/14/2011Add reply
They had an LG television as their daily value couple days ago. I ordered in the first 3 minutes of it being on the air. They keep saying "Get yours now. They will sell out so be sure to get on the line to order yours now."
3 Replies - Latest reply on 08/03/2011Add reply
Well, they sold more than they had, and even though I've been a good customer for 24 years, and I was one of the first to order this item -they still cancelled my order.
Complaint about green pans
I bought a set of green pans last year and I gave 1 skillet to my daughter and I kept the egg skillet and the rest of the pans. The only time I got a egg out without sticking was the first time I used ... read full review3 Replies - Latest reply on 11/28/2010
Don't try to return anything to HSN without insurance or a tracking number. I just got burned - returned a computer router that cost me $95, found it for $59 at local Wal-mart.
2 Replies - Latest reply on 07/23/2009Add reply
Company won't refund my money, can't find any record of return. It was sent to Compton, CA .
Deceit and Complete Dishonesty
FLORIDA -- After years of doing business with HSN.com (or Home Shopping Network) I've closed my account with utmost disgust. They run on a "customer review" system akin to Amazon, supposedly to build your trust ... read full review2 Replies - Latest reply on 02/06/2007
HSN Poor Customer Service
MARYLAND -- I can't begin to express my displeasure with HSN customer service. I have bought from HSN and the "other" TV shopping network many times.
HSN seems to care little for the customer. I wrote Mindy Grossman, ... read full review2 Replies - Latest reply on 01/23/2007