HSN vs. QVC
TAMPA, FLORIDA -- QVC is bending over backwards to do the volume of business that HSN does. But while HSN's prices are far better, along with their customer service, QVC's is no match to HSN. HSN's website is far superior ... read full review4 Replies - Latest reply on 11/16/2013
VAN NUYS, CALIFORNIA -- Purchased 2 pocket hoses on 4/2/13, both failed on 7/4/13. The hoses split open. In addition the first time I used these products the shut off valve cracked on first use. HSN only does refunds the first 30 days and will not honor a refund for a defective product..
3 Replies - Latest reply on 07/05/2013Add reply
Hundreds of these pocket hoses failed and are continuing to fail. See customer reviews on HSN.
HSN told me 30 days only, it seems like we have your money so we don't care. If the product is defective it should not be sold and refunds should be provided.
They had an LG television as their daily value couple days ago. I ordered in the first 3 minutes of it being on the air. They keep saying "Get yours now. They will sell out so be sure to get on the line to order yours now."
3 Replies - Latest reply on 08/03/2011Add reply
Well, they sold more than they had, and even though I've been a good customer for 24 years, and I was one of the first to order this item -they still cancelled my order.
Complaint about green pans
I bought a set of green pans last year and I gave 1 skillet to my daughter and I kept the egg skillet and the rest of the pans. The only time I got a egg out without sticking was the first time I used ... read full review3 Replies - Latest reply on 11/28/2010
Deceit and Complete Dishonesty
FLORIDA -- After years of doing business with HSN.com (or Home Shopping Network) I've closed my account with utmost disgust. They run on a "customer review" system akin to Amazon, supposedly to build your trust ... read full review2 Replies - Latest reply on 02/06/2007
HSN Poor Customer Service
MARYLAND -- I can't begin to express my displeasure with HSN customer service. I have bought from HSN and the "other" TV shopping network many times.
HSN seems to care little for the customer. I wrote Mindy Grossman, ... read full review2 Replies - Latest reply on 01/23/2007
They advertised this computer with additional software & 24 HOUR LIVE TECH SUPPORT. NOT TRUE!! I received no paperwork, or software. The 1st computer I bought ate a CD I tried to download. The tray would come out but not the CD. I returned it and they sent me another one, this time it had cracks on the right side of the frame along the logo, the front silver frame also was bent and sticking out and it had something loose inside that rattled,( like a screw) that had come loose. I called HSN they told me they would not replace it. I called Gateway and it was then I found out they DO NOT GIVE FREE TECH SUPPORT! You have to pay for it. I returned the 2nd one promptly. Stay away from HSN!! The returns don't go back to Gateway and I'm sure they just resell the broken equipment.1 Replies - Latest reply on 01/24/2014Add reply
Don't try to return anything to HSN without insurance or a tracking number. I just got burned - returned a computer router that cost me $95, found it for $59 at local Wal-mart.
2 Replies - Latest reply on 07/23/2009Add reply
Company won't refund my money, can't find any record of return. It was sent to Compton, CA .