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Huntsville Hospital


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Bad Nursing Attitudes Backed Up By Hired Guns
Posted by Jack54 on 08/28/2007
HUNTSVILLE, ALABAMA -- I have heart disease and have been in HH many times. Never in my life have I seen a hospital with Security Guards every 20 feet.

The reason is simple, especially in the ER; normally nurses will work with you, when you are upset or even angry due to you or your loved one's treatment. Not HH nurses. They will take no lip.

If you make a nurse angry, her supervisor will be called and if you make her mad, the Security Guards will toss you and call the police.

My wife had shingles on her forehead and in her eyebrow. She also had a high fever. Her doctor told me to call an ambulance.

Went to HH ER. No bed available (that's understandable). She lay on a gurney in the hallway. I had to leave. I came back and she was ready to be discharged. They had did nothing to stop the shingles from spreading into her eye.

The ophthalmologist on call had never answered her page. I asked the nurse was she prescribed anything for her eye. She said no. I said this was the main reason her doctor sent her here to the ER. She acted as though it was totally preposterous that shingles could get into my wife's eye. I called her an "idiot", in a matter of fact tone. No shouting at all, just the truth.

She was pretty and the prettier they are, the more sensitive they are. I have found this out. It is an ego thing. They are used to people letting them get by with idiotic behavior.

She started to cry as she went to get her supervisor, who told me that the regular MD in the ER could not prescribe anything for my wife's eye. She told me the on duty ophthalmologist never answered her page. I became very mad and demanded she receive medicine for her eye.

She summoned two Security Guards who came and told me that I was leaving one way or another. I refused to leave until my wife's eye was treated. Then they called the police, and I was removed from the area.

My wife did get her eye medicine in the end. It was all so ridiculous. So mean spirited, inhumane and all so unnecessary.

     
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Posted by Anonymous on 2007-08-28:
I think Nurse Ratchett is the head nurse there.
Posted by Anonymous on 2007-08-28:
And Jack was the doctor they were looking for. But he had gone out the window for the evening.

Sure hope the shingles cleared up as they are very painful.
Posted by moneybags on 2007-08-28:
You should have requested to meet with the Patient Advocate. And next time, call your own opthamologist or doctor and get him to call the ER or pharmacy with a prescription. Aren't there other hospitals in Huntsville?
Posted by Anonymous on 2007-08-28:
We were very poor growing up. We couldn't afford to get the shingles, so we got roll roofing disease.
Posted by Anonymous on 2007-08-28:
Sheriff, that's got to hurt! LMAO!!!!
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Billing
Posted by VoIP on 08/14/2005
HUNTSVILLE, ALABAMA -- In my opinion Huntsville Hospital commits Insurance Fraud. I was admitted to this hospital earlier this year and informed everyone in charge of my care that I had lost my insurance in October 04 and that I needed to speak to someone from the business office. In fact I was released by my doctor to help me keep cost down and allowed to come back to have the operation. That is two admissions and each time as I went through the admission process I told them I had no insurance. Yet when all was said and done they billed the insurance company and was paid by the insurance company and billed me for the deductible. I paid that and paid the doctor bills on my Visa. They sent me a statement saying my account was paid in full. The insurance company caught the mistake and took their money back. Of course I am now being billed by the hospital. Isn't this fraud if they knew I had no insurance and billed the company anyway? Does anyone have advise on this problem and how I can get the hospital to work with me? Also they are billing me for the full amount not the amount they billed the insurance company for.
     
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Posted by cycolbur on 2005-08-14:
you must have known when you got your bill something was not right. i would go in and talk to billing and work out a agreement, sometimes depending on your situation a settlment payoff or reduced charges because of your financial situation. good luck
Posted by VoIP on 2005-10-09:
Hospital no longer are required to work with people in a reasonable manner. They can and will garnish wages and place a lien against your home if you do not make the payment they require not what you can afford. They take your total bill divide it by 18 months and that is your payment. A $60,000 bill is over $3000 per month. I don't know anyone who can afford that. This is disgraceful.
Posted by Jim TC on 2006-06-03:
Yes, I know what you mean, because I am right now dealing with the same hospital over a similar billing dispute. You said at the end of your message, "They [the hospital] are billing me for the full amount not the amount they billed the insurance company for." Could you tell us what the price difference was — or, if you'd rather not give dollar amounts, tell us what the ratio was? That is, did they bill you approximately two, three, four times, etc., what they billed the insurance company?

I have been doing a good deal of research on this subject in preparation for possibly joining the ranks of plaintiffs in a class-action lawsuit against the hospital for unfair billing practices. My research indicates that uninsured payers are typically billed at rates two to four times what insurance companies are billed.

In the case of Huntsville Hospital, there definitely appears to be a smoking gun.
Posted by Jim TC on 2006-06-04:
One more thing. About the hospital's alleged insurance fraud: Let's backtrack a bit. You said that after the hospital had billed the insurance company and received payment, it then billed you for the deductible. You paid the deductible and the doctor bills.

Then the hospital “sent [you] a statement saying [your] account was paid in full. The insurance company caught the mistake and took their money back."

A fraud and a mistake are not the same thing. It's true that you'd already told the admissions people — twice — that you had no insurance. But suppose the insurance company hadn't caught the mistake and taken its money back. Would you have come forward and reminded the hospital that you no longer had insurance? Or would you have let the mistake go through and let the insurance company pick up the tab — even though you no longer had coverage?

I don't want to jump the gun here or pour salt on the wounds; but from the way you wrote your initial narrative, it sounds to me as though you yourself were willing to let the mistake go through and let the insurance company foot the bill — when it was no longer contractually obligated to do so. If the insurance company hadn’t caught the mistake, then you, having knowledge of the facts, would have been committing a type of insurance fraud.

I would have told the hospital the whole truth — and then demanded, under penalty of possible civil action, if necessary, that I be billed at the same rate as the insurance company was billed.

I know from experience that the hospital gets things wrong sometimes — as all organizations and individuals do — and it occasionally has trouble keeping track of its accounts. It lost track of one of my accounts, which I then pointed out. I could have let the matter go. But I’m an honest man. I’ve learned by experience that if we’re going to demand justice for ourselves, we’d better be prepared to uphold it for all involved.
Posted by CYNTHIA on 2013-01-01:
THE STATE OF ALABAMA IS CONCERNED ABOUT ILLEGAL BILLINGS, DOUBLE BILLINGS, OVER BILLINGS, DOCTORS ORDERING TOO MANY TESTS, DOCTORS CONTRACTING WITH THEIR INSURERS AND HOSPITALS FOR AMOUNTS ETC.,
CALL THE GOVERNOR OF ALABAMA AND REPORT YOUR CASES TO HIM/HER. THEY WILL TURN IT OVER TO THE APPROPRIATE OFFICIALS TO INVESTIGATE WHETHER IT IS THE FBI OR OTHER THEY WILL PROVIDE ANSWERS FOR YOU. YOU WILL ONLY GET THE ROUND AROUND FROM THE INSURERS AND HOSPITALS BECAUSE IF ANY FRAUD IS BEING COMMITTED OR OTHER IT IS NOT SOMETHING THEY WANT TO HAVE DISCLOSED. CALL THE GOVERNORS OFFICE OR WRITE OR FAX HIM AN URGENT LETTER WITH THE ATTACHMENTS ON YOUR CASE. THEY WILL TAKE ACTION TO HELP YOU.
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