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Hyatt Hotels

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22 Reviews & Complaints

Company Contact Info
Contact Info: 200 W. Madison | Chicago, IL 60606 | 312-750-1234 | www.hyatt.com

Top Customer Complaints & Reviews:

Traveler beware -- if you choose this place, you'd better be sure you haven't left anything behind, because you can forget a) getting it back and b) being treated with courtesy and professionalism when you call to report that you've forgotten something.
Recently stayed at your hotel in Jacksonville Florida and I valeted my vehicle, I left that evening to purchase food and returned my vehicle to valet that evening. I checked out that morning.
I stayed with my family at the Hyatt Regency, Milwaukee a week ago. Our car was broken into in the Hyatt ramp that is attached to the hotel and says Hyatt guest parking at the entrance.


Latest Reviews:

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Can't Get Credit Card Deposit Back - Chicago-distressed passengers -- Complaint Posted by Johnmaggie11 on 06/01/2013


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Disrespectful/Unattentive Guest Services Personnel @ Check-In
CHICAGO, ILLINOIS -- I had made reservations prior to arrival at the hotel (Hyatt Regency Center). As I arrived at the hotel, I asked a valet for ...
-- Complaint Posted by Mathewswillie on 08/26/2012

Service Was Awful - Reservations And Front Desk -- Complaint Posted by Gmontgo13 on 10/28/2011

Hyatt Place Ft Lauderdale airport North and Priceline Policy and Customer Service STINKS! - Honeymoon Hotel Room
FT LAUDERDALE, FLORIDA -- After pre-paying through Priceline for a room over a month in advance we arrived at 330pm to check in and, for starters, had ...
-- Complaint Posted by Hyattplace&pricelineROT on 10/12/2010


I have rights! -- Complaint Posted by Aydenmcu on 09/05/2010

Valet parking
HOUSTON, TEXAS -- I went to Hyatt Regency Houston for an event 06/27/2010 and used Valet Parking. When I returned home that night I discovered ...
-- Complaint Posted by Carcon on 06/28/2010

Grand Hyatt, San Antonio, Texas
SAN ANTONIO, TEXAS -- My wife and I stayed at the Grand Hyatt in San Antonio Texas on May 21&22, 2010. We had previously stayed at a Hyatt in Sarasota ...
-- Complaint Posted by Fed Up With Hyatt on 05/29/2010

General Rudeness - Security or Profiling
SAN ANTONIO, TEXAS -- My husband and I spent 6 days at the Hyatt Place San Antonio Riverwalk and are still bewildered as to the treatment we received. I ...
-- Complaint Posted by Great-Grandmother on 03/29/2010


Staff firing - houskeeping -- Complaint Posted by Rgh on 09/25/2009

Rip Off - Early Departure Fee's
AUSTIN, TEXAS -- I have traveled all over the world for many years and I have never been "taken" for excessive fees until now. I had a reservation ...
-- Complaint Posted by PeteV on 08/05/2009

Housekeeping Thieves - Housekeeping steals kids toys
SAN ANTONIO, TEXAS -- The Hyatt Place Hotel North West Medical Center in San Antonio has some housekeeping issues. They seem to have stolen a kids ...
-- Complaint Posted by Kleonard on 07/26/2009

I emailed my complaint twice without benefit of even a reply!!! - hotel service
HAUPPAUGE, NEW YORK -- I stayed at the Hyatt Regency over Thanksgiving 2008. Here is the email I sent TWICE. They haven't even responded!! My wife ...
-- Complaint Posted by Leagle on 03/02/2009

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