This company is a RIP-OFF - do not get caught!!!
1 Replies - Latest reply on 07/13/2008Add reply
I ORDERED IT AND RETURNED IT IN THE REQUIRED TIME AND never got a refund. I experienced a rash and asked for a refund and have NEVER received it !!! Don't get spoofed like me. THIS IS A RIP-OFF!!!!!
CALIFORNIA -- Hydroderm FREE trial is anything but! I sent for the free trial and received the package with product and the paperwork inside said I would be charged $50.88 if I did not return the product in 30 days! ... read full review1 Replies - Latest reply on 03/25/2006
Hydroderm is a RIP-OFF!
CULVER CITY, CALIFORNIA -- They come on with "get the product free . . . all you pay is shipping. If you don't cancel within 21 days, you are invoiced $49.95. When you call to cancel, they don't tell you that you need a return ... read full review5 Replies - Latest reply on 08/04/2007
This was the most ridicules “free trial” ever!!! Not only that I didn’t like the product, but they charge you $50+ to try their product for free! You can’t get refund although you cancel the subscription. It’s clear how the company makes money. Total fraud!!! Don’t buy any of their products!!! 1 Replies - Latest reply on 04/21/2008Add reply
They have gone Bankrupt. The successor company claims records "are in a mess." "Phone numbers don't work. Nearly impossible to get them to stop mailing this junk. To boot, it is a useless product. Add reply
Hydroderm Rip Off!! Don't Do It!
LAS VEGAS, NEVADA -- After trying this product I noticed my skin actually got worse! It dried my skin in the treated areas and worse yet I noticed wrinkles coming in. It's supposed to help wrinkles not cause them. I'm very ... read full review1 Replies - Latest reply on 01/30/2014
CULVER CITY, CALIFORNIA -- This company by far has the lousiest customer service ever. They don't even have an email on their webpage because I am sure they don't want complaint emails! I had returned my 2nd bottle of their product and ups tracking shows it was received by them on 9.29.08 - I called a few weeks after and then 5 times after that checking on my credit. Each time I called I was promised a callback and a credit. Fast forward to 2 months and I have not gotten a phone call or a credit. And each time I called and had to endure the most awful hold music and a message in between letting me know I was "caller # whatever on the queue", every representative I talked to said they did not have an answer. Does anyone there have an answer??
1 Replies - Latest reply on 11/26/2008Add reply
This is such a big ripoff and the most god-awful customer service I have had to encounter. does anyone out there know who I can call about this??
NEW YORK -- I have been taken by this company and when trying to reach them by their 800# you wait 20-30 mins. -- Then they put you on hold I have told them to STOP taking money from my account I only ordered the sample and it does not work and do not Want this product and they have not yet stopped taking from my account and it has been 2 months: The amounts are inconsistent and hard to track except when you have no money and they are creating bigger problems.
They do not respond to the calls-- then when confronted their computer system conveniently goes down and they tell you to call back in 20 business days
THIS IS THE WORST COMPANY I HAVE EVER come across and they are A CON and the money just continues to be taken I have filed a complaint with my bank and refused them access -- and now I am calling the ATTORNEY GENERAL as they have once again ignored the telephone calls and their system continues at this time to be broken:
ANY ONE WHO READS THIS PLEASE LEARN FROM MY MISTAKE DO NOT USE THIS COMPANY IT IS NOT RELIABLE & has PROVEN TO be more fraudulent -- THERE is no quick fix from this ointment/lotion!!!
IF it sounds to good to be true it is!
Hydroderm Is A Rip Off
Do not believe what you hear. First they sucker you in and give you a 30 day free trial and then when you cancel within the 30 days you have to pay the postage to return the unused portion plus you better ... read full review5 Replies - Latest reply on 10/16/2008