SCAMVILLE, NEW JERSEY -- I tried "free sample" from Hydroxatone and I did not like the product. I called and after being very affirmative that I did not want to order this product or pay for it.!! I was told to return product in timely manner which I did. I just checked my bank account and I was charged for the Hydroxatone face cream that I only used 1 time. I returned this product with 2 full jars and the toning lotion that was sent to me. I am shocked that I was treated this way and I want my money back!! I just recently went on disability and I explained this to the customer service agent I spoke to. I didn't like it and I couldn't afford it. I can't believe this company treated a disables woman on a limited income this way during the Christmas season no less!!
1 Replies - Latest reply on 12/07/2013Add reply
I will get my money back if I have to go to the Better Business Bureau, the Federal trade commission, the Attorney general, or my local congressman. This is Fraud. I was scammed. Don't try this product!!
LOS ANGELES, CALIFORNIA -- I never observed the results promised in their advertisements. Furthermore, you can purchase products containing the same or similar ingredients, at your local drug store and probably for a lot less. ... read full review3 Replies - Latest reply on 12/07/2013
JERSEY CITY, NEW JERSEY -- I worked for this company a little over 2 years ago. I admit that their advertising is questionable, but what's worse is their business sensibility. They had a call center manager that was inflating numbers ... read full review
JERSEY CITY, NEW JERSEY -- It does not work. I called to cancel in mid December and they said they would. and yet I keep seeing they are taking money out of my account. I called them today and talked to Tim. Well he was an ass. I told him I canceled in mid Dec talked to Anvy 116. and I have charges added on today when I just had them on the 25th. WTF Lawsuit here for these scammers. Called the bank and they were of little help. Has to go through and then call them back. I said just stop paying them. Well we can't. WTF 1 Replies - Latest reply on 01/25/2013Add reply
They are a scam
JERSEY CITY, OKLAHOMA -- I am going through the same thing. I returned the stuff and cancel. As they said. Then not even a month later they took out 69.95 out of my account, then the next day they took out another 69.95. I have ... read full review4 Replies - Latest reply on 09/11/2013
Returns Only During Trial Period!
JERSEY CITY, NEW JERSEY -- I purchased this product awhile ago when I saw a very convincing television advertisement about diminishing darkness, wrinkles, and puffiness at the eye area making women look younger and more beautiful. ... read full review1 Replies - Latest reply on 11/26/2012
If You Read the Terms
BIDDEFORD, MAINE -- If ANY of you people took the 30 seconds it takes to READ the "terms and conditions" box that YOU HAVE TO check and accept to move on with the order THEN 90% of these complaints would go away!!!!!
You ... read full review5 Replies - Latest reply on 01/06/2013
I cancel the product but they still tried to bill me for it and send the product back that I had as a trial package, I don't think that is right. 1 Replies - Latest reply on 01/29/2013Add reply
NEW JERSEY -- A serious complaint about Hydroxatone...Was calling to pay my credit card bill one day. Somehow I in turn got sales people for Hydroxatone. They fast talked me into accepting a free trial offer of 90 ... read full review7 Replies - Latest reply on 09/06/2012
Misleading "Gotcha" Company
JERSEY CITY, NEW JERSEY -- I ordered a 'free 30-day-trial of this cosmetic product - $1.99 and 'if I'm not happy, I just have to send the bottles back'. Already, I'm not happy. My parcel arrived and I had to pay over $25.00 ... read full review3 Replies - Latest reply on 09/25/2012
I received a sample and so glad I did not invest any money for this product. The product feels weird and flakes when used. Skin was red when I removed it. 4 Replies - Latest reply on 05/30/2013Add reply
JERSEY CITY, ILLINOIS -- After I received the product I tried it and it broke my face out the next day. I then emailed the company and called them to let them know I could not use the product anymore and to stop sending me products. they did not listen and still sent me product today which I am sending a total of four back. but then continue to charge my credit card and refuse to refund any money back to my credit card. How can this company get away with stealing peoples money and charging their credit cards for a product they can not use and do not want, Someone needs to stop them now!5 Replies - Latest reply on 03/19/2013Add reply
Hydrolyze Trial Offer
JERSEY CITY, NEW JERSEY -- Through another website, I decided to take advantage of the $2.00 trial offer for the Hydrolyze Advanced Under Eye Formula. Like so many others, I expected a small bit to try with the understanding that ... read full review3 Replies - Latest reply on 10/12/2012
DO NOT buy this!! This is the biggest scam I have ever seen. The creme is basically butter. Like the butter you put on your bread and they charged my credit card too many times. I canceled my card & SOMEHOW they got my new credit card number and took even more money. I had to file fraudulent charges with my bank.
2 Replies - Latest reply on 06/12/2011Add reply
DO NOT under any circumstances order this product!
Do Not Buy
302 A WEST 12TH ST #276, NEW YORK -- I thought I was getting a sample. There were two jars and a toner. I did not see any charges for the "samples." I did not look on my credit card until today and I saw the charge for 74.95. I called the ... read full review6 Replies - Latest reply on 06/04/2011
HOLLYWOOD, FLORIDA -- I called to cancel before my month was up for the free hydroxatone and radialabs to send return label and never received it. Another shipment of radialab came and I left it in the mailbox. I do not want ... read full review5 Replies - Latest reply on 03/22/2011