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Hyundai Motor America Accent


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Hyundai Don't Buy
Posted by Fish12778 on 03/31/2010
SMALLWOOD, NEW YORK -- Dealer's service department has my 2002 accent for nearly five weeks. They can't do any thing with the check engine light, that is always on. After speaking with customer service many times, they basically told me tough s--t!I have 128,000 miles on the car, and have always serviced the car when called for!As far as I am concerned they (Hyundai) do not stand by there product.

Hopefully I will receive another invitation to purchase one of there products, this time I will tell them where they can drive it!
     
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Posted by dan gordon on 2010-03-31:
I'm sorry but it sounds like you have an imcompetent dealer service dept. Hundai franchises their dealers, I'm assuming there are others dealers around.
Posted by Anonymous on 2010-03-31:
Go to an IGO garage. Independent Garage Owner. They are located throughout the nation. They have certified techs.
Posted by GenuineNerd on 2010-03-31:
You could go to any auto parts store and buy a code scanner. They start around $75 or so, and come with a booklet that explains each code. The scanner plugs in under the dash. This way, you can find out the problem with your car by looking up the code in the booklet, and explain to either the Hyundai dealer or an independent mechanic what is exactly wrong with your car. Five weeks is too long for a dealer to keep a car in for repairs. Also, AutoZone will look up the code for free.
Posted by skata_kev on 2010-04-21:
yea the dealer is independently owned and operated and actually Hyundai does not have any control over what technicians the business owner hires. Hyundai provides certification classes every year for the dealer to send their technicians to for further mechanical training but in the end it is up to the technician on a personal level to perform correct diagnosis and repairs.
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A great litttle car
Posted by Swk on 06/25/2009
ALABAMA -- In 2002 I bought a new Accent Coupe for my grandson.
At about 20,000 miles he was broadsided on the driver side door by an SUV which ran a stop light. The impact was sufficient to total the car, but not a scratch on grandson. That is a tough little car. The car was replaced with a 2006 Accent coupe, largely because he was not injured in the wreck.
Hyundai does things to make owning one fun, The service manual is available on line. They do not void your warranty if you "Upgrade" components such as exhaust, roll bars, air boxes, etc. In fact they seem to encourage such.

I am 75 years old and have been around the horn with car dealers and car warranties. I find that if you use your dealer for your service requirements, he can and in most cases will invoke the warranty when it is appropriate. It seems to me that the dealer has considerable influence over warranty coverage. Of course, some dealers are rip off artists and are not interested in taking your case to the wall with the manufacturer.

My experience with the smallest Hyundai has been such that I will strongly consider one as my next car. The Genesis really looks good.


     
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Hyundai Unreliable! Poor Quality
Posted by Sofpan on 08/22/2008
I own a HYUNDAI Accent from 1998 and have only 65,000 miles. I also -and always- drive "gently". I don’t drive fast, I don’t accelerate strong, I don’t go above 70 miles per hour because I want to have fuel economy.

HYUNDAI cars generally may be cheap to buy, seems to have enough good technical specifications and they’re good looking. But I believe its not worth because:

a) it has poor construction quality,
b) it appears often mechanical and electrical malfunctions,
c) the fuel consumption usually is bigger than this described by its book,
d) it has expensive genuine parts so a very EXPENSIVE SERVICE in the long term,
e) it burns lots of oils inside its engine (so, I have to carry always Oil with me!!!). The cost to fix it is very big.
f) when I drive I hear sounds and “cracks” from the main body and the plastics of the car (what a quality?!?!?!).
g) often, when I catch the door from the outside metal surface, there is static electricity that shocks me (its very unpleasant).

In the long term, I EXPERIENCED ALL THESE PROBLEMS. My opinion is absolutely NEGATIVE for HYUNDAI generally. When I will have to replace my car, I will not buy a HYUNDAI again (not only Accent, I mean any HYUNDAI). That’s for sure!

Don’t make the same mistake I made. It’s wasted money. The money that you earn by working hard.

If HYUNDAI had quality, it would have it in 1998 and today (as a principle). Often, the quality is better when someone has an older model, because every car industry by the pressure of lower cost, reduce the quality year by year. In the other hand, when a car factory is new in the game (as HYUNDAI was in 1998) makes better products in quality, because the Industry is not known (famous) and want to have customers. As the years passing, they reduce the quality because they gain fans. Fans have no brain. They want tell you the truth: they are fans. So, do not take HYUNDAI.
     
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Posted by hubbard53 on 2008-08-22:
yeah, its a Hyundai and falls into the "you get what you pay for" category. Its considered an economy car so in order to be economic, they do not use the highest quality maerials. Thinner metal, more plastics, less care in assembly. Larger gaps where panels comes together creates more opportunity for rubbing, squeaking, etc.

I dont blame you for not buying another Hyundai. I would buy a better car (Honda) with less luxury items
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Timing Belt Issues - Beware!
Posted by Dtanderson5 on 04/07/2008
ARIZONA -- I purchased a 2002 Accent. A principle reason was because the touting of the 100,000 mi/10 year warranty. The salesman never said anything about the 60,000 service. Now at 63,000mi my timing belt broke. After contacting the dealer I have discovered that without the service visit they won't cover anything... and so I paid to have it towed to Aamco. They replaced the belt for 284.00 but the engine is dead so for about 4000.00 they will rebuild my engine! The car isn't worth that much. So until I figure out what to do I am driving my daughters '96 Toyota (at 158,000mi).

So---Watch that warranty!
     
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Posted by Anonymous on 2008-04-07:
I would shop around for a better price on engines. Yes, without meeting the requirements for service according to the warranty, the manufacturer can deny warranty claims. This is why, reading the warranty is so important. Good luck!
Posted by tree_duck on 2008-04-07:
Sorry this happened to you, as I know there is never a good time to have to shell out big bucks on an unexpected car repair! Hyundai is not alone on this issue however. Most cars on the road these days have timing belts and interference engines, and are in the same boat...replace the belt at 60 to 65k or pay many times that cost later to repair the engine. In your case, however, i agree with the previous post saying "shop around." $4000 sounds way high (I would think in most cases you can get it done for around 1400 to 1700 bucks.)
Posted by Suusan B. on 2008-04-07:
The salesman may have never said anything about the service requirements, but I'm sure if you dig through your warranty paperwork it's there someplace.
Posted by littleprince on 2008-06-24:
Same thing happened to me. The usual timing belt replacement interval is around 80k so I think they purposely put their numbers low so in case it happens they won't have to pay for it. It's ridiculous that Hyundai gets away with this and probably on a lot more things than timing belts.
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