My experience at Ideal Image has been excellent! I am reading all the reviews and thinking to myself is it just the mad people that put a review on line, and are vocal? So I decided to be vocal about my wonderful experience. The nurses have been excellent! They get to really know me. I am getting my legs done and from my first appointment I put the razor away. I was actually recommended by a friend because she was so happy with her results, she has completed treatment and never shaves! No shadow under her arms! Too cool!! I did compare lasers too.. And Ideal Image has the lasers that are truly for hair removal, that is all they use it for. I feel very comfortable knowing that is all they do there! I actually want to buy more!Add reply
ALBUQUERQUE, NEW MEXICO -- I have had 8 of the 9 treatments on my underarms. Although the staff has always been professional and accommodating, I am VERY disappointed in the results. According to Ideal Image I have the 'ideal' skin type for optimal results (very fair skin with dark/coarse hair). Supposedly, this skin type is ideal because it makes it easier for the laser to 'seek out' the hairs. Approximately 18 months and 8 treatments later, I have less hair, and the hair itself is thinner; however, I still need to shave EVERY DAY which completely defeats the purpose of the treatments to begin with. In my opinion, it is a total waste of money. I will never pay for laser hair removal again.
On a side note, my sister had laser hair removal on her arms from Ideal Image and had to stop treatment due to pigment damage to her skin. Ideal Image did not refund any of her money or even offer an apology. They urged her to continue treatment and said the damage wouldn't be permanent; however, she declined.
GARDEN CITY, NEW YORK -- My experience with the Garden City Ideal Image has been nothing but helpful and enjoyable!! My initial consultation with Maria was so informative and made me so eager to get started!!! When I finally got treatments I didn't start seeing hair for months, I have had a total of 5 treatments and I haven't seen any regrowth!! Whenever I walk in the guest services girl Ashley is always so welcoming and friendly, she always talks to me about my son and always seems to remember when I went on vacation! The nurses are very nice although I have had 5 different nurses for my 5 different treatments. They are so lovely and caring there I honestly can say money well spent!!!!Add reply
GARDEN CITY, NEW YORK -- The staff and services at Ideal Image are incredible! The healthcare professionals and guest services are very friendly, accommodating, and highly knowledgeable. I am nearing the end of my hair removal journey and love my results! It's unfortunate to read reviews dictating this company's services as a scam. I am proof it is not! I have been with them for a year and a half and at least 90% of my body hair is gone. I practically laser my entire body so that's massive success for me. The process requires baseline patience and intelligence. Laser hair removal is safe and effective but it takes TIME to see results. Patience is a virtue. I myself am a Pharmacist and am blown away by their patient care and exceptional knowledge base. I highly recommend Ideal Image at Garden City for those struggling with unwanted hair. Ideal Image is the permanent solution. They are the BEST there is!Add reply
Not Fully Informed
ST. LOUIS, MISSOURI -- I have completed my treatments with Ideal Image (underarms, lower leg, and bikini).. Overall I am very happy with the results HOWEVER a few things to note- like don't throw away your razor:
- MISLEADING ... read full review1 Replies - Latest reply on 02/18/2014
They lie to you to buy the package, after you are done your hair still there and they will said oh it is gone by 85-90% like we told you. NO, they never tell you that when you buy the package. They will tell you that when it is not working! Add reply
LITTLE ROCK, ARKANSAS -- From the moment I walked in the office in Little Rock AR I felt like they all really cared about me. I had my first treatment on 11/09/2012. I seen some results but nothing would compare to the results I have today 01/21/2014. It has changed my life completely. I have now have no embarrassing facial hair and cut all my hair off and wear it with confidence. If it wasn't for Ideal Image I would still be very self-conscious and hide my face behind my hair. They have saved me and I would highly recommend this company to everyone looking to have laser hair removal treatments.Add reply
SAN ANTONIO, TEXAS -- I have blonde hair and I was told that the treatment would work for me because my blonde hairs had dark roots. I would not have paid the outrageous price if I was told that the laser would not work on blonde hair. I was also told that any "touch ups" would be free. After 12 treatments (the original 9 plus 3 "touch ups" that I did not pay for), I was told that I now have touch up fees. And I am now being told that the laser will not completely get rid of my blonde hair. It is also very annoying to have to wait 3 months if you ever have to reschedule an appointment.1 Replies - Latest reply on 01/26/2014Add reply
Excellent in All Aspects :)
PITTSBURGH, PENNSYLVANIA -- This is one of the few times that I have had an excellent experience in all aspects of a service. It was easy to get in touch with the Ideal Image office (at the Robinson township location) to set up ... read full review
BOCA RATON, FLORIDA -- I recently went to a consultation with Ideal Image because I wanted to do some laser hair removal under my arms and chin. I only wanted to get information but since all I've ever heard were good things I chose Ideal Image compared to other places. It didn't take me long to decide to sign up and get started with my treatments. My consultant was very friendly, knowledgeable & helpful. She gave me everything I needed to make an informed decision, walked me through the paperwork and immediately worked to get me my first treatment right after my appointment. The technician who did my treatment made me feel comfortable and talked me through the process. I would recommend going to the Boca Raton office as I found them extremely friendly and there was no pressure to sign up immediately. I can't wait to complete my treatments! Add reply
VANCOUVER, WASHINGTON -- The Vancouver Washington Ideal Image team is the best! I am so grateful to the staff for the exceptional care I was given. I was greeted warmly, offered a beverage and taken in to see the consultant quickly. Amy (the consultant) was so informative and helpful in explaining the hair removal process and pricing plans for individual areas of the body. She gave me the time I needed to make my decision without any pressure on her part to make “the sale”. I felt taken care of and more informed after talking with her. This is a slightly more expensive hair removal company than some of the others out there, but to me it is well worth the cost. I have already seen amazing results with the treatments I have had.
Another element I appreciate about Ideal Image is the fact that they use nurse practitioners to do the treatments. The nurse practitioner who has done my treatments is so great! She puts me at ease each and every time I have a treatment done.
I have had nothing but the best care and treatment from her and the entire staff. I wouldn’t go to any other location. This team is amazing!
Laser Hair Removal place to go
COLUMBUS, OHIO -- The staff at Ideal Image was great. They were very welcoming from the minute I called for a consultation appointment all the way through my first treatment. They were very informative. They offered ... read full review3 Replies - Latest reply on 01/26/2014
STRONGSVILLE, OHIO -- I visited the Strongsville location to receive information and prices on laser hair removal and ended up falling in love with the atmosphere! The ladies in the center were so nice and continually checked in with me. I started with one laser package and ended up adding 2 more! I currently just had my Bikini done and the nurse couldn't have been more comforting during the procedure! I am so happy with my results so far and have sent many friends in to get information as well! If you're interested in laser hair removal and take safety and professionalism very seriously, then Ideal Image is the place to go!!1 Replies - Latest reply on 09/22/2012Add reply
ALPHARETTA, GEORGIA -- Ideal Image had changed my life now and forever. Before Ideal Image (laser hair removal)was embarrasssed for others to see my face. Couldn't go closer to anyone, I had to hide my face or stay far from people; included family and friends. One day my sister discovered one of their locations in Alpharetta, GA and she told me about it. It took me almost six months before I went for consultation and it was the beginning to my new life. Before Ideal Image (laser hair removal) I was shaving EVERY day and sometimes twice a day. Thanks to Ideal Image (laser hair removal) I can say goodbye to shaving.
5 Replies - Latest reply on 09/27/2012Add reply
The staff is very professional and knowledgeable about their jobs. I will recommend anyone dealing with unwanted facial hair, please go see for yourself and I can almost guarantee you'll regret it.
I loved my experience at Ideal Image! The front desk staff was so friendly and helpful, as were the nurses. I rarely had to wait longer than 5 minutes. I was always greeted with a smile and everyone was eager to address any questions or concerns that I had. I had a wonderful experience and will definitely recommend Idea Image to all of my friends! 1 Replies - Latest reply on 06/08/2012Add reply
This is the best money I every spent!!! first of the staff is wonderfull and informative.. they walked me through the different steps and what to expect.. it was the best decision I ever made.. money well spent!!! Add reply
BOCA RATON, FLORIDA -- I decided to use Ideal Image for my laser needs because laser is all they do. That, to me, means that I will get the best service for the money.
4 Replies - Latest reply on 04/29/2012Add reply
Although their services are not inexpensive, I feel they are fair for the end result.
I walked in the door and was surprised to find it was a rather large establishment. I was greeted by a friendly receptionist. The Offices were clean and the lighting and ambiance were pleasant and professional. I sat down with Chelsea Davenport for my free consultation. She was dressed smartly. I found her to be all business, but very friendly and relaxed at the same time. Chelsea mad me feel that way. Chelsea was very easy to talk and laugh with. Her presentation was not canned or delivered by rote. She answered any and all of my questions and I felt very comfortable when deciding that the treatment she recommended for me was something I wanted to go forward with. She surprised me when she told me I could start that very day. I was very excited.
I enjoyed my experience with the technician who gave me my first laser treatment. I am already seeing progress. I would recommend Ideal Image to my friends in a heartbeat!