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Ideal Image - Page 3

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96 Reviews & Complaints

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Best Customer Service Experience EVER!
Posted by ProRod21 on 10/27/2012
AVENTURA, FLORIDA -- I had to take the time to write this review. I received superior service from Veronique [snip] and Stephanie [snip] over at the Aventura office for Ideal Image.

From the moment I walked in to the moment I left I was treated superbly. I was a past guest and had made my payments but never went to the treatments (I know, ridiculous). So when I came in (mind you, as a walk in with no appointment), Vernoique helped me find my paid credit (which was honored)and gave me a full explanation of all of my options. She was pleasant, sweet, well informed and an utter joy to speak with. I was going to leave (I didn't have an appointment made) but Veronique found that Stephanie had an open spot from a client who cancelled.

Immediately Stephanie took me in and also was an absolute joy to speak with. She made me feel completely comfortable about my treatment options and advised me towards the best course of action. She worked out the payment plan I wanted and kept it exactly to my comfort level where I could easily afford.

These two women are a complete asset to your company and deserve complete recognition and praise for their amazing work! I'd also recommend a pay increase for these two ladies ;) because where as you can find other front desk receptionists or consultants, finding ones with their positive attitudes and dedication is a rare find. Thank you :)
     
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Friendly & Honest Service
Posted by Cvega8 on 09/25/2012
BOCA RATON, FLORIDA -- I recently went to a consultation with Ideal Image because I wanted to do some laser hair removal under my arms and chin. I only wanted to get information but since all I've ever heard were good things I chose Ideal Image compared to other places. It didn't take me long to decide to sign up and get started with my treatments. My consultant was very friendly, knowledgeable & helpful. She gave me everything I needed to make an informed decision, walked me through the paperwork and immediately worked to get me my first treatment right after my appointment. The technician who did my treatment made me feel comfortable and talked me through the process. I would recommend going to the Boca Raton office as I found them extremely friendly and there was no pressure to sign up immediately. I can't wait to complete my treatments!
     
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Simply fantastic!
Posted by Kp906 on 09/23/2012
VANCOUVER, WASHINGTON -- The Vancouver Washington Ideal Image team is the best! I am so grateful to the staff for the exceptional care I was given. I was greeted warmly, offered a beverage and taken in to see the consultant quickly. Amy (the consultant) was so informative and helpful in explaining the hair removal process and pricing plans for individual areas of the body. She gave me the time I needed to make my decision without any pressure on her part to make “the sale”. I felt taken care of and more informed after talking with her. This is a slightly more expensive hair removal company than some of the others out there, but to me it is well worth the cost. I have already seen amazing results with the treatments I have had.
Another element I appreciate about Ideal Image is the fact that they use nurse practitioners to do the treatments. The nurse practitioner who has done my treatments is so great! She puts me at ease each and every time I have a treatment done.
I have had nothing but the best care and treatment from her and the entire staff. I wouldn’t go to any other location. This team is amazing!
     
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Laser Hair Removal place to go
Posted by Dwiggins on 09/21/2012
COLUMBUS, OHIO -- The staff at Ideal Image was great. They were very welcoming from the minute I called for a consultation appointment all the way through my first treatment. They were very informative. They offered great financial options both through an interest free Care Credit card for 36 months or their own 12 month interest free plan. What I really loved was that they didn't pressure me into buying more than I could truly afford. I requested pricing for three procedures, which ended up being more than I wanted to spend and when I told them I just wanted to do the other two, they were completely agreeable and did not pressure me at all. The treatment was not painful at all and even though I thought I might be embarrasssed because of the area being treated, the staff was very professional and put me at ease immediately. The only thing I didn't like was that it was far more expensive than I expected it to be even though they were running a 50% off deal. I knew that this was something I wanted done though and it's guaranteed for life and the interest free payment options made it possible for me to afford the expense. I look forward to writing another review after I see the results of my first treatment.
     
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Posted by DELL Hell on 2012-09-21:
Laser hair removal has zero effect on gray, red or light colored hair.
Posted by madconsumer on 2012-09-21:
dell hell you should join this forum so people can vote your comments helpful!
Posted by Mascarenas_p on 2014-01-26:
If they were honest they would tell you the truth about being a good candidate. Maybe they could take a hair sample and look under a microscope to be sure of the pigment. I was told I was a perfect candidate but all the hair grew back. They then say they can't do anything about it. Why didn't they tell me that before I paid them 4500.00? Why won't they refund me for not providing what they promised, "no more razors, no more stubble". They are dishonest. They are not professional. I don't know how they live with themselves. I hope what they do to others comes back to them.
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Such A Comfortable Place!!
Posted by on 09/14/2012
STRONGSVILLE, OHIO -- I visited the Strongsville location to receive information and prices on laser hair removal and ended up falling in love with the atmosphere! The ladies in the center were so nice and continually checked in with me. I started with one laser package and ended up adding 2 more! I currently just had my Bikini done and the nurse couldn't have been more comforting during the procedure! I am so happy with my results so far and have sent many friends in to get information as well! If you're interested in laser hair removal and take safety and professionalism very seriously, then Ideal Image is the place to go!!
     
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Posted by DELL Hell on 2012-09-22:
Laser hair removal has zero effect on gray, red or light colored hair.
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Ideal Image
Posted by Nsaint on 07/17/2012
ALPHARETTA, GEORGIA -- Ideal Image had changed my life now and forever. Before Ideal Image (laser hair removal)was embarrasssed for others to see my face. Couldn't go closer to anyone, I had to hide my face or stay far from people; included family and friends. One day my sister discovered one of their locations in Alpharetta, GA and she told me about it. It took me almost six months before I went for consultation and it was the beginning to my new life. Before Ideal Image (laser hair removal) I was shaving EVERY day and sometimes twice a day. Thanks to Ideal Image (laser hair removal) I can say goodbye to shaving.
The staff is very professional and knowledgeable about their jobs. I will recommend anyone dealing with unwanted facial hair, please go see for yourself and I can almost guarantee you'll regret it.

NSC,
     
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Posted by trmn8r on 2012-07-17:
"please go see for yourself and I can almost guarantee you'll regret it."

This is consistent with what I've been hearing. Helpful review!
Posted by DELL Hell on 2012-07-17:
Laser hair removal has zero effect on gray, red or light colored hair.
Posted by madconsumer on 2012-07-17:
DELL Hell you should join m3c so i can vote your comment helpful!!

laser hair removal is not permanent. only hair removal that is permanent is electrolysis.

the truth about laser hair removal here:

http://www.my3cents.com/showReview.cgi?id=111905
Posted by Cwazychicken on 2012-07-19:
anyone have any pictures of their proof it works? never any pictures!
Posted by psghetti on 2012-09-27:
I have pictures where would you like them sent? The best positive results! Looks like I never had to deal with facial hair ever! So happy I went to Ideal Image and proud to say it.
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Ideal Image
Posted by Gatorgirl007 on 06/06/2012
I loved my experience at Ideal Image! The front desk staff was so friendly and helpful, as were the nurses. I rarely had to wait longer than 5 minutes. I was always greeted with a smile and everyone was eager to address any questions or concerns that I had. I had a wonderful experience and will definitely recommend Idea Image to all of my friends!
     
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Posted by Alain on 2012-06-08:
Thanks for the review.
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Best Experience Ever!
Posted by Lrrew on 05/06/2012
This is the best money I every spent!!! first of the staff is wonderfull and informative.. they walked me through the different steps and what to expect.. it was the best decision I ever made.. money well spent!!!
     
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My Experience at Ideal Image, Boca Raton
Posted by Lynnc.stone on 04/28/2012
BOCA RATON, FLORIDA -- I decided to use Ideal Image for my laser needs because laser is all they do. That, to me, means that I will get the best service for the money.
Although their services are not inexpensive, I feel they are fair for the end result.
I walked in the door and was surprised to find it was a rather large establishment. I was greeted by a friendly receptionist. The Offices were clean and the lighting and ambiance were pleasant and professional. I sat down with Chelsea Davenport for my free consultation. She was dressed smartly. I found her to be all business, but very friendly and relaxed at the same time. Chelsea mad me feel that way. Chelsea was very easy to talk and laugh with. Her presentation was not canned or delivered by rote. She answered any and all of my questions and I felt very comfortable when deciding that the treatment she recommended for me was something I wanted to go forward with. She surprised me when she told me I could start that very day. I was very excited.
I enjoyed my experience with the technician who gave me my first laser treatment. I am already seeing progress. I would recommend Ideal Image to my friends in a heartbeat!
     
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Posted by Alain on 2012-04-29:
Seems to be an onslaught of these compliments. Thanks, kudos, etc.
Posted by Old Timer on 2012-04-29:
what color of hair is being treated. its important to know laser hair removal does not have any effect on red, gray, or light colored hair...
Posted by clutzycook on 2012-04-29:
Alain, I've noticed the same thing.
Posted by madconsumer on 2012-04-29:
very helpful comment ot.
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Great customer service and results
Posted by Dheck4 on 04/26/2012
The staff at Ideal Image are very friendly and customer oriented. They always make you feel comfortable and can work around your schedule. The results I've received are amazing. I would definitely recommend to my friends and family.
     
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Posted by BigAl on 2012-04-27:
Do any of your friends and family have gray hair? I have what they call salt and pepper hair, heavy on the salt. Would I be able to have the salt removed?
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