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Downloadable Sew Machine PDF Instruction Manual
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SHAKOPEE, MICHIGAN -- I bought a manual for a sewing machine "Nelco JA-38" on March 4th, 2016 and I was not able to put the hand on my product. I sent 2 email but no news... But this company was fast to collect my payment... Do not deal with them...

Downloadable Instruction Manual a Scam
By -

SHAKOPEE, MINNESOTA -- My wife ordered a download of a sewing machine manual from The download link was sent and when downloaded the file was simply a single jpg. image of an animated book. They let you have three downloads of the manual per order so my wife tried a second and third time with the same result. I contacted the customer service email to inquire why the download was only a 34Kb image only. After three tries I received no response. I then contacted PayPal as the order was placed through our PayPal account. They would not do anything for us as download products are not covered.

I then tried to contact again. They did respond with your manual was sent. After a few more tries to get a hold of them, no other response was received. At first all I asked for was a new download link or a refund if one could not be supplied. After no response was received I did state I would be reporting their company to any online site I could find to let others know they may not receive the product they order from The manual download was only $10.00 but it is still not fair a company can simply take your money and there is no way to come back at them.

Company Response 12/25/2010:

We tried to work it out with the customer, but we couldn't resolve the issue.

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1.0 out of 5, based on 1 ratings and
2 reviews & complaints.
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