SALT LAKE CITY, UTAH -- IFreedom Direct Corporation is the most dishonest company I have ever come in contact with. My agent that did my mortgage was named Cameron Lott. Cameron knew before I ever signed anything, I told him if I had to come out of pocket, I'm finding someone else. First, it started with the $159 check in which Cameron told me it was for my left over taxes that my escrow didn't pay. Now I understood this because taxes went up this year, but on the other hand, my previous mortgage company Wellsfargo had paid then and my insurance. Then, he told me he needed another check for $912.49, in which the date was 10/13/2009 on the check because he told me he would need this as Earnest money and need something at the closing for show. On top of that, he said he would not cash the check because I told him I did not have the funds. He proceed with "Gloria., Gloria., Trust me I'm not going to cash this check." Yeah and he was right, he didn't but, his company did, on Dec 21, 2009 my checking account was over drawn with this $912.49 check whose date was change from 10/13 to 12/13. I called and called but, could not reach Cameron Lott. I talk to a lady named Kay, an accountant and Sandra who said she was the supervisor. They only said you owed us that we paid your taxes, so the money that you received from the tax company was your reimbursement for this check and we'll send you the difference, but why did they not tell me this? Why did they hold that check so long, I got that title check about the end of Nov. and wasn't informed about what to do with it. The only thing these people can say is "you owe us", but on the settlement statement it said nothing about this. Now, when I call, even their secretaries poke fun by saying "this must be Gloria", then on top of that act as if they don't know Kay in accounting or Sandra. They'll say what's their last name can you give me an ext., but they've knew before. My previous lady who did my first loan showed me where they go 3% off top and 3% at closing and then maxed out my loan. She said they absolutely took you for a ride on this loan and got what they could from you. In a short "I was taken advantage of". Now this Sandra lady called me and wanted to cut a deal. She said if I stopped posting stuff about them and erase all of it, maybe we can "cut a deal". What kind of company says that? By the way, they also claims this Cameron Lott doesn't work for them anymore, or maybe he does and just not that alias.
SALT LAKE CITY, UTAH -- After $1,925 lost and 3 days prior to closing, Ifreedom Direct pulled the rug out from under me. I'm a GS14 and an 8-year Army vet and I'm advising you to STAY CLEAR of Ifreedom Direct and Craig Day. The following timeline tells the story:
Timeline of loan process with ifreedom Direct and Craig Day.
Here is a copy of the appraisal. The value is at $482,000 and shows no repairs are required before closing.
Our underwriter has indicated that there is little possibility to finalize your loan application. I should have a yes or no within the hour.
Please consider Wells Fargo or Bank of America. They are the banks we sell our loans to and they will do in house loans without the same degree of qualification they subject to us.
WHAT THE HELL!!!??? YOU JUST CHARGED ME $400 FOR AN APPRAISAL WITHOUT 100% KNOWING THAT YOUR COMPANY COULD LEND ME THE MONEY???!!!!!
- (2-22-11) I respond asking Craig to forward the appraisal to VAmortgagecenter.com. He responds within 10 minutes with:
MY underwriter says the VA no longer allows the lender to re assign the appraisal. Apparently, it is now done by your regional VA Loan Center.
your new lender should call them and ask them to do so.
- (2-22-11) Shortly after that, he sends another email trying to slam VAmortgagecenter.com:
Be careful. They operate exactly like us. They will have to sell this loan and it is the secondary market buyers requirements that make your loan questionable.
I would also not lose time and call B o A and Wells and get started with one of them.
I thought they have a very interesting web site. A month ago I showed our managers their claim to be number one. We are higher on the Trade Journal list of the top 15 lenders. We were 11th and they were a few spots behind iFreedom. We only do VA loans too, so I thought they were taking creative elaboration with that statement.
THEY OPERATE EXACTLY LIKE US? WHAT ARE YOU SAYING CRAIG?
- (2-22-11) At this point, the deal is obviously off and I respond with this:
I'm just simply trying to get this loan completed. You guys pre-approved me, had the appraisal done, asked me to pay off my truck, and misguided my Realtor all the way up to today. My Realtor, Jim Helm, says this is the worst he's seen in his 35 years as a Realtor. I'll be sure to make my experience with you and ifreedom known on every review site possible (lendingtree, BBB, zillow, consumeraffairs, etc.) I've kept every last correspondence and a precise time-line of events from day 1 to now. Additionally, I will never recommend your company to anyone...and believe me, I oversee hundreds of federal employees who are prior military.
Originally, I thought you seemed great. However, at some point, you realized that my loan was probably not going to happen. Instead of stepping up like a man and saving me time and money, you cowered away from my emails and calls and continually misguided the situation.
I should have paid more attention to the other victims on the numerous review sites.