Illinois Attorney General

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Grand Honda's Financial Manager
Posted by on
CHICAGO, ILLINOIS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

We purchased our 2005 Honda odyssey ex on February 1st, 2005 first I called the dealership and talked to the manager and he said he can sell the odyssey to me for $25,500.00 after all the dealing he gave us 25,810.00, but that is not my main point, my main point was the salesman, the manager and me agreed on a payment of 585.00 per month on the van but when we get into the financial manager he added $30.00 monthly taxes as what he said is a new law in Illinois that we have to pay 30.00 extra so in total of 615.00 monthly, I have a witness that this financial manager said that this $30.00 monthly was added to the addition of monthly taxes, I asked him why? I know the $30.00 tax applies only on a lease vehicles and he said that there is a new law in Illinois regarding this.

After that we signed, went home and studied the contract I called the financial manager and his name is KAMAL, I asked him again about this 30.00 monthly tax so he repeated again that there is a new law about this taxes and I've been told it was on the contract that we have to pay 30.00 monthly so I went over the contract again and found none.

after 2-3 weeks investigating about this added $30.00 tax whatsoever, I called Alex a salesman at Carr's Honda and asked him if there is a new law about the tax on a financed vehicle and he said there shouldn't be a $30.00 add on a monthly tax because we already paid it through the amount of the van and our down payment, Alex said we've been ripped off by KAMAL (he lied about the $30.00 tax), I called the AMERICAN HONDA FINANCIAL SERVICE in ELGIN IL. About this too and been told that there is no tax or whatsoever on a monthly payment, so we've been lied about this added $30.00 a mo, that originally a $585.00 that we agreed together with the manager and the salesman.

Another Incident.

I was trying to cancel my GAP Insurance and the extended warranty and I even called the GAP Insurance company if I can cancel this and they said I can, but KAMAL was unwilling to cancel both of my policy.

Now that he knows that I filed a complaint through HONDA CUSTOMER SERVICE he called me a. s. a. p
and he was like he said that he didn't say that he added the $30.00 tax he said it was for the 2 insurances, I have my wife as a witness, we understood every word he said and now it's like we we're the one who r lying.

I even asked Kamal if I can just cancel the GAP and purchase an accessories he said I cannot cancel the GAP, or I can cancel the warranty but they have to send the money back to the bank, it is OK to send the 1,559.00 back to the bank if he is going to lower the payment, but he said our payment will stay the same.

this financial manager is a full of lies.

Please contact me if you need more details regarding this incident.
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Deceptive Practices
Posted by on
LAS VEGAS, NEVADA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

I am a residence of Nevada, so I'm not sure if this is of concern. I saw the complaint against Financial Credit Services you filed for deceptive practices.

They have been contacting me doing the same thing you were after them before.

I had a loan in the state of Florida through Macdill Credit Union. I'm not even sure of the date of the loan. I think it was in the early 1980's. I paid the loan in full, was never contacted by Macdill Credit Union about any type of problem and now these people are calling and mailing wanting me to give them $6,672.23.

I'm not sure if you are aware of how the Air Force looks on financial irresponsibilty, but they don't allow it. If you miss a payment, especially to a military credit union, you are in your first seargent's office post hast.

This loan was paid in full as agreed and I have told this to fcs. They refuse to provide any documentation on the account showing a vaild debt. I have also called the credit union and was told by that manager that those records are so old, 27 years, that they would have no records of the loan.

I have contacted an attorney here in Las Vegas and was told they have to provide proof of the loan and that it is so old it is a non issue.

I just saw your suit filed against them through google, and thought I would let you know they are still up to their deceptive practices trying to collect from me on a loan that was paid off over 25 years ago.

If you need to contact me I can be reached at (removed).

I would appreciate knowing of any other action I can take against these people.



As a resolution, I would like the following:

Whatever you can do to shut these people down

Please contact me if you need more details regarding this incident.
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Anonymous on 09/22/2007:
Do not post your info like phone numbers and email. There are some real trolls on the Internet.
DebtorBasher on 09/22/2007:
You did what you needed to do...keep us updated on any outcome...thanks.
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Defective Product / Improper Installation
Posted by on
As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

We purchased our first Maytag in 1965 and happily wore out three sets until we purchased the Neptune MAH8700 Front Load Washer and MDE9700 Dryer in August 2005 . Now, we wish we had never heard of Maytag!

We purchased the Front Loading units from the local Chillicothe, Illinois dealer (Dornon's Maytag) because we expected “hometown” service. After 6 months of trying to get the washer balanced, having the drum and struts replaced, having a riser upgrade kit installed, having a “second opinion” on why the vibration occurs, and countless phone calls to Maytag Customer Service, our “hometown” dealer has abandoned us and we are now dealing directly with Maytag.

We are being told that since the unit performs satisfactorily on the dealers concrete floor and not on our wooden floor, the problem is ours and not Maytag’s. Maytag’s Carol Young (telephone: 866-550-5136, ext. 3757), who stated that she works directly for Maytag’s CEO Ralph Hake, is our current contact person.

During the “second opinion” visit, the serviceman pointed out that Maytag’s Installation Instructions state (page 4) “For best performance the washer must be installed on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations.” He also stated that, in his opinion, there was nothing wrong with our laundry room floor and that nothing could be done with the floor to correct the problem. He stated that Neptunes should never be installed on anything except a solid concrete floor because they spin at 1100rpm.

I are still contacting Maytag Corporate for either replacement units or a refund (I now prefer the refund.) because the washer/dryer was sold and installed by Dornon's Maytag for use in our laundry room - not our basement or garage.

As a resolution, I would like the following:

We would like your assistance with possible legal action against Maytag or a possible class action suit since neither Dornon's nor Maytag are addressing the real issue that their product was sold and installed in an environment that was not considered proper and that both Dornon's and Maytag either did know or should have known that unsatisfactory service would result from installing the product on a wooden floor. Since these Front Load machines are high-ticket items, they will most likely be used in 'upstairs' laundry rooms and not in basements.

Please contact me if you need more details regarding this incident.
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Slimjim on 02/07/2006:
So the serviceman did state not to install it on anything but solid concrete. Somebody tried to tell us something completely different here once. I always say, if you don't know what you're talking about, it may be best not to pretend to.
Anonymous on 02/07/2006:
Poster, you might try a product from this company.
Ponie on 02/08/2006:
After 40 years of good service, now you wish you'd never heard of Maytag? Kind of a silly statement, if you ask me (I know you didn't ask me--but I replied anyway).
Anonymous on 02/09/2006:
So true, Slim. Glad you took your own advice here.
Anonymous on 02/13/2006:
Just disregard Slimjim like we all do. He googles and tries to be an expert on here. We regard him as a laughingstock.
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Chicago business scamming people
Posted by on
ARLINGTON HEIGHTS, ILLINOIS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

Decorators Model Homes, Inc.
2420 E. Oakton Unit Q
Arlington Heights, IL 60005 is the name of the company. I have filed claims with anyone who will take one and he has responded to none of them. I paid him $6094 for furniture on 13 July. Mel said 6-8 wks for delivery. I emailed him during the time and he said it would be delivered in that time. Week 8 no furniture, I call again. He says that he is having difficulties getting the furniture to me in AL from CA. I have asked for the vendor's info in CA and have not gotten it. I have asked for a refund and he puts me off. My husband is returning, from having been gone a year, in mid Oct. I want furniture or my money before he returns. My husband is not happy about this either.

As a resolution, I would like the following:

My money returned, furniture at my house, or Mel thrown in jail and pay me restitution.

Please contact me if you need more details regarding this incident.
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Ponie on 09/29/2006:
For pete's sake--you paid almost seven thousand dollars in full for furniture before a stick of it was delivered? Not too good business sense, I'd say. I don't blame your husband for being ticked off!
DORCAS on 10/01/2006:
I feel bad for your situation but it's not too unusual for furniture to take that long if not longer to be delivered. It's also not unusual to have to pay or begin making payments even before the delivery. However the company you are dealing with is acting very unprofessional in not answering your questions. If you go back and look at a lot of the complaints on this site you will unfortunately see that this is a standard and frustrating situation. I am only going by other reasons for the long delays in delivery. Companies attempt to get as many orders as possible before filling them because of the cost of transporting them from such a distance. So while they are saving money in the long run, you are awaiting your new stuff. I'm not sure there is too much you can do at this point. I can only hope it makes the arrival before your husbands return home. I hope the joy of seeing him after such a long separation will erase the frustration you are feeling. Good Luck to you both.
Ce on 10/12/2006:
Thanks for the support. I realize that it can take a while for the furniture to be deliveried due to trying to fill a truck. But if he could give me a bone to gnaw on like a purchase invoice it would make it much easier. In the meantime, I have also found out that he is no longer an authorized dealer for AICO, the furniture manufacturer and no longer a registered user on eBay. So Mel is losing cool points at an alarming rate.
Bermybabe on 10/31/2006:
I also have also had problems with this company - I purchased over 4.000 worth of furniture over 8 months ago -
also given lots of excuses - please contact me if you can offer any advice to try to reclaim anything - they are not answering any calls.
keich on 11/02/2006:
What Mel from Decorators Model Homes is doing is Fraud by Deception and is a Felony. You should file a police report located in your area. Give your local police department all of your evidence and then ask them to contact the Cook County Detective Office at 708-865-4896 to report this crime. This is considered a Felony on any amount over $500.00. The number for the Cook County Sheriff office who handles the county where Decorators Model Homes resides is 847-635-1188 for more information on what to do.
Ce on 11/04/2006:
I have contacted the sheriff's dept and filed a report. I also contacted the State atty general and they contacted Mel. Sheriff's dept has not gotten back with me. I would like my money back but him being thrown in jail and being Bubba's wife would give me some satisfaction.
Bermybabe on 11/06/2006:
Thanks for the advice - I will contact these numbers and let you know if I get any response. I feel so angry at being deceived but when I purchased the furniture from eBay they had a good track record. I lodged an appeal with eBay - normally complaints have to be made within 45 days which is not possible when ordering large items of furniture that you expect will take 4-6 weeks delivery. I call Mel daily and leave a message on his machine.
Ce on 12/27/2006:
Mel finally paid me after the state atty and the cook county sherrif got involved. He sends the certified check overnight, but forgets to check SAT delivery. The package is COD, but says that he has increased the check amt to cover it (fee was $20 he increased only $10)and spelled our last name wrong. He told us he used UPS and gave me a tracking number, he used Fedex. This guy was a football bat to the bitter end. But am glad to be done with this debacle and not to have lost but $10.
txwendy on 03/22/2007:
Keich...Thank you for the information. I've been out $3500 for over 6 furniture, no refund...and heaven forbid, no returned calls for almost 2 months. I appreciate the input!!
juicedog1 on 04/16/2007:
I need someone's help! I ordered furniture from this clown in July 06, and 9 months later I only have 2 of the 3 pieces ordered. I have filed with the BBB (they are no help) and attempted to file a police report (but they said since he delivered some of the goods this is a small claims court case). I do not know what the next step should be? Can someone who has been wronged by this man please get in contact with me? Thanks!

DVDifiore on 05/10/2007:
I am a lawyer representing a defrauded customer. I would like to communicate with anybody who has been scammed by these people. please email me at
ladder111 on 07/09/2007:
Hey all - I too am a victim of these clowns as well as 20 other people who we have been in contact with concerning Interior Innovations and Decorators Home Models Inc. We have colected some wonderful information on them and we have verified that "Gil" is really Mel Lieberman and he uses "Gil" when dealing with people from Interior Innovations and Mel when using Decorators Home Models Inc. Anyone wanting to contact me we are collecting all the info my email is We have found this site, which will show you all what a fraud they really are - there are so many people they are scamming and it has to stop! Save all your paperwork, file with the BBB of Chicago, IC3 Internet Fraud On-Line Form, Attorney Generals Office in Illinois as well as your home state - let's work together to get these people!
ladder111 on 07/09/2007:
I need to reply again - it is so important that anyone scammed by these people file all the necessary paperwork - the IC3 Form, BBB of Chicago Form, Attorney General's Office in Illinois as well as a local police report - because it is not in my jurisdiction they just suggested I file one so it is on file, make sure you keep everything pertaining to Mel, Gil, Chris Conner, Angel, and anyone else you may have been in concat with regarding Interior Innovations and Decorators Model Homes Inc. We are trying very hard to get these people and any info you have contact me. I also advise you all to contact the lawyer on this site who is collecting info, trying to get them
ladder111 on 07/09/2007:
Everyone - It is me again, listen I was just contacted by a lawyer who is in NY who said they may be able to help us to file a suit in Federal Court against these people, I have also been in concat with DVDiriore and she is going to contact him as well. Contact Carlos Gonzalez at and tell him what happened to you - if we can get this suit filed on a no fee basis then lets all ban together to get these guys. They are still doing this to others as one guy contacted me and his was this July!
ladder111 on 07/11/2007:
Hello all - I hope you are reading these cause I wanted to let you all know I contacted the Special operations Unit at the Cooks County Sheriff's Dept. Explained this whole scam thing and they want all the information mailed to them and they will contact the Attorney general's office in Illinois to make sure this is stopped and help us. Please email me at for the info. Thanks and I hope this helps
ladder111 on 07/27/2007:
Hello all - it is me again, I just wanted to let you all know that there might be a light at the end of this horrible tunnel. After speaking with Vicki Greene on numerous occasions, I finally rec'd my refund check in the mail today - now I just have to make sure it clears with the bank. I am telling everyone persistence paid off and you all need to do the same thing - contact her and tell her your story - who you were dealing with and what furniture you ordered - apparently according to her, the warehouse is packed with furniture and Mel uses her warehouse. I want everyone to be taken care of, not just myself this has got to stop and we are the only ones who can do that - call her and keep calling her until you get back your money or your furniture.
txwendy on 08/02/2007:
Update - Anyone who has been a victim of Decorators Model Homes, Inc, Mel Lieberman, or any of his other businesses, please take note:
You need to file a complaint with the Illinois Attorney General's office - you can send a letter or use their form, located at:
Scroll down - the form is an Adobe file.

When you mail in the form, please send it to:
Office of the Attorney General, State of Illinois
Attention: Daniel Ligocki, Consumer Protection Division
100 West Randolph Street
Chicago, Illinois 60601

I spoke to Mr. Ligocki today and he said the investigation is very active and any information you can provide would be most helpful. When you write, be sure to include copies of all pertinent information that you have.

dlnw on 09/29/2007:
I was also scammed by these people. I have contacted one of our Chicago news station's investigative teams. If any of you could also do this, I think we might be able to convince them to expose these jerks. There is an online form to submit a complaint:

msf on 11/17/2007:
Has anyone had a positive experience with this furniture dealer?
vivianbrown63 on 07/25/2009:
I too have been taken by this company which is now using the name of Furniture Discount Source Inc • Berwyn Illinois Phone: 773-698-0926 and The man is now Randy and when he did call, the caller ID said Sirena Calderon this was also the name Paypal has listed for him. I lost $2,200.00 as with everyone else it was 4 to 6 weeks for delivery tnen after that he had the wrong item shipped to him so that was the first delay,(which when I ordered I understood it to be in stock) then after that he was no longer dealing with this company because they were not reliable. etc... Anyone having a lawsuit or who can help me call me at 618-968-2452

wantaresolution on 10/20/2009:
On April 30, 2009, I paid Furniture Discount Source (Sirena Calderon), via Paypal, the amounts of $2,000 and $4,168 for an 8-piece bedroom set. Shipping was to be 2-4 weeks. To date, I have only received two nightstands, a mirror, and a damaged dresser. The dealer, Randy Calderon, will occasionally call me with "updates" as to shipment of the remainder of the furniture/replacement dresser, despite my constant e-mails to him; his voicemail is "full". Does anyone currently have a lawsuit against this individual? If not, does anyone know a lawyer who would be willing to take my case to court? Thanks!
Anonymous on 10/20/2009:
Doesn't Paypal offer you any protection? I thought that was the whole purpose of using Paypal.
wantaresolution on 10/21/2009:
Paypal is a only have 45 days from the date of the transaction to open a dispute. After the first delay of two weeks, it was too late to dispute the sale.
southerngirl777 on 01/21/2010:
Randy Calderon is a first class scam artist. He scammed me out of $2776.00. It was my first time on eBay making a large purchase and I thought I had a great deal on the web from, little did I know I would experience a nightmare in customer service. The website looked so legitimate and furniture looks great but believe me when I say this that what you see is not what you get! My furniture was a imitation version of what I ordered on the internet. But he tried to make me believe it was the same set. When I told him about the internet site having a different set he immediately said the set was discontinued and within a week the site was down.

In Nov 08 I ordered a dining room set which included table, hutch and chairs. Jan 09 the furniture still had not been shipped from California and one excuse after another. The embarrassing part is that I believed him because he presented himself as a caring trust worthy person. I asked him if I could get a refund so did provide a replacement that was supposed to be coming from Illinois and could be delivered with two weeks. After numerous phone conversations and what I thought was geninue updates the furniture still didn't arrive as he had said. Once again one excuse after another. Then the furniture was shipped to the wrong location, repacked and finally arrived in Apr 09 ALL BROKEN! This was a very said day for me. We talked on the phone and he tried to coerce me in to signing for the property which would have been a grave mistake on my part. I asked for a refund but he said no I had to file with the shipper. The shipper ESTES Freight said it was not their policy to give a refund for property that was apparently in poor condition upon arrival to their warehouse. I got a lawyer from Prepaid Legal to help and Randy still would not bend and give me a refund. I called E-bay and the 90 days had passed and Randy knew this so they could not help me. I was told to call IC3 to get some help. Then a few months ago I stumbled on this website and called Vivian Brown who he has scammed too. I am going to contact the Attorney General and anyone else to get the we need to get his man. I thought e-bay would help but they said it is out of their hands. Randy is a smooth talking criminal. I have heard that he is still scamming others and he needs to give all of us our money back.
wantaresolution on 01/22/2010:
I have filed complaints with the BBB, my local police department, the Berwyn Police Department in Illinois, the Internet Crime Complaint Center, and the Illinois Attorney General; I have also informed the JAG office on Ft. Stewart since my husband is active duty military and I am a Department of Defense civilian. The BBB says my case with them is closed since the police are now involved. Does anyone have a lawsuit with Randy/Mel or Furniture Discount Source/Decorators Model Homes?
southerngirl777 on 01/22/2010:
Hello wantaresolution

I will be filing in Chicago very soon just a matter of getting everything lined up because according to my attorney it would be better for me to go to Chicago to have a better shot at getting my refund that is.. if the cops don't catch up with him first. I live in Alabama. Vivianbrown63 who commented above is still seeking her money too. So far that makes three of us that are still actively seeking to our money back.
wantaresolution on 01/22/2010:
Southerngirl777, please keep me posted and I will do the same. I am located in Georgia. You can write me at, if you want. Has Vivanbrown63 been able to make any progress?
Anonymous on 01/22/2010:
You know you guys can go to each others blogs and send messages to each other. Do you really want us all to see your email addresses?
wantaresolution on 01/22/2010:
Note to southerngirl777 and vivianbrown63: have you guys posted yet on or
southerngirl777 on 01/24/2010:
Yes I posted and I also used the website Internet Crime Complaint Center (IC3) A partnership between the FBI, the National White Collar Crime Center and the Bureau of Justice Assistance which acts to receive and investigate complaints

I did this in May when I contacted Ebay and Paypal who said they could not do anything since the 90 days had elapsed and I needed to contact
I haven't heard anything from IC3.
wantaresolution on 02/16/2010:
For those of you who are still actively pursuing this matter, I received a letter back from the Attorney General of Illinois stating that there is already an existing lawsuit against Furniture Discount Source; my name has been given to the lawyer in charge of the case. There is no guarantee of any monetary restitution, although I may be asked to serve as a witness.
wantaresolution on 02/25/2010:
I spoke today with Daniel Ligocki, Consumer Protection Division, of the Office of the Attorney General, State of Illinois, regarding the lawsuit against Mel Lieberman/Decorators Model Homes. Please contact me personally if you would like more specific information.
PepperElf on 02/27/2010:
um. you just gave a bunch of strangers your phone number...

without knowing whether or not we're sane?
Anonymous on 02/27/2010:
Southerngirl... this is a public forum. Get your personal information off of it. Any one (or many) of m3c's members could be insane.
PepperElf on 02/27/2010:
hell some of us even cavort with werefolk so... there you go.

I have an entire army of WereGiraffes and a small legion of WereGoats.

so yeah... we might not be sane... ;-)
Rabbi M on 02/08/2011:
Decorator Model Homes Inc.
Owner Mel L. passed away February 2010 in Chicago
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false pretence
Posted by on
CHICAGO, ILLINOIS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

We just bought a vehicle from this dealer name rogers auto group I was looking to refinance my car and they told they could help me I went in this dealer ship having confidence in them they told me due to my credit I could not refinance that f I wanted to put my vehicle as a trade in and get another vehicle for my payments could be lower that I would need to get someone to sign because my credit was not good so I asked my husband to sign they choose the vehicle for us stating that they could hide the difference of the trade in so my husband when in and sign the contract not knowing that the trade in was not on the contract they told us to empty out the trade in and give them the keys to the trade in so we did. about a month later we receive a call from the finance co. from the car we supposedly traded in that they were waiting for a payment because we were already late so I could the sales guy at rogers and he stated to me that the payoff was already in the mail! so I left alone 15 days later I receive another call from collection department from our finance co stating there was no payoff or payment so I returned to the dealer spoke to the sales guy spoke to the general manager and told me that there was a mis communication somewhere but that he apologize in behalf of that miscommunication but that now I was stuck with two cars and two car notes! and that he could not do anything about it so what can I do about this I understand it was our fought to for not reading well a contract and that we where very stu!!!! but can we do something!

Please contact me if you need more details regarding this incident.
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dvsmadcow on 02/19/2004:
you said it all...YOU didn't read the contract!!!! Sorry, legally speaking....YOU'RE SOL!
Dixon-Illinois on 12/16/2004:
Take a deep breath, and end a sentence. PERIOD! Now- those high finance, no credit bad credit car lots are a joke. I live in a city smaller than chicago, and with no credit, my bank was able to give me a loan on good standing. Not normal, but good business in smaller towns. Always read the fine print.
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Miss Cleo's psychic hotline
Posted on
TAMARAC, FLORIDA -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

I was billed $199.60 from Access Resources for a two hour call that was not made from my home. When I complained, all I got were threatening notices. In a telephone conversation, a rude employee of Access Resources told me that a child made the call (I do have one son living at home who is autistic with a bad speech impediment). After three months of daily calls from them, I paid the bill and have been trying to get the $199.60 back, without luck. My son said he did not make this call. And, if he did, can't they 'see' that he is just a child? They continue to call my house with a recording saying 'since you are such a valued customer ...' and now, I'm getting unsolicited emails from them. They will not leave me alone. Complaints to the Better Business Bureau only result in letters from them stating they will not 'telemarket' me any longer; no response to my request for a refund. I have copies of everything here (including recorded messages from Miss Cleo to call her again FOR FREE!)

As a resolution, I would like the following:

I would appreciate the $199.60 refunded to me.

Please feel free to contact me if you would like more details regarding this incident.
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Anonymous on 12/08/2001:
My psychic hotline predicts this isn't the first time you were taken nor will it be the last.
Anonymous on 12/08/2001:
My psychic hotline predicts this isn't the first time you were taken nor will it be the last. That will be $199.60 please.
Anonymous on 01/02/2002:
You should have disputed and never paid those charges on your bill. All you have to do is pay the other phone service fees and your telephone company is taken care of. If they admit a child called, don't you have to be 18 or older to perchase these services? They should have denied the call.
Anonymous on 01/31/2002:
Miss Cleo's is being sued in several states for these practices. I would contact your Attorney Generals office and see if your state is one of the many sueing this company. Maybe that will help you get your money back. But over all you should not have paid it.
Anonymous on 02/07/2002:
(1) You shouldn't have paid the charges. Your phone cannot be turned off for refusal to pay 900 toll charges. (2) You do have the right to demand that this company place you on its "Do Not Call" list to avoid future telemarketing calls. Your state may have additional legislation granting you further rights in this area. (3) Since you paid the bill, you have in fact admitted that the call did come from your line and the charge was valid, regardless of who made it. (4) Your telephone company can block all access to 900/976 toll numbers, which will prevent this sort of thing from happening again.
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