Complaint on Indochino Refund Policy
KANSAS -- I have spent many weeks attempting to get Indochino to refund the cost paid to them (Indochino) on a black 3-piece suit, but as of today, 12-26-11, Indochino still HAS NOT refunded the money owed. After being bullied by Angie with Indochino and forced to pay for returning the improperly tailored and unusable suit, and in spite of complying with a number of onerous burdens placed upon me by Indochino, Indochino still HAS NOT refunded the money paid for the unusable suit. Now Indochino has the suit returned AND the company has not honored their promise to refund the money paid. I offer a stern warning to anyone dealing with Indochino that in my case, I have been completely ripped off and I am completely dissatisfied with everything associated to Indochino. I will probably have to file a lawsuit in small claims court against Indochino in order to get the money refunded, now that Indochino has the suit back, and they also have all of the money paid as well. Very unethical on Indochino's part.