Indy Air Care - Page 3

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2.1 out of 5, based on 11 ratings and
28 reviews & complaints.

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Not Professional
Posted by on
Rating: 1/51
PLAINFIELD, INDIANA -- They have canceled on us 2x and thank god... I've read the reviews. Nope not falling for this company. Sorry to those who got scammed.
     
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The Did a Good Job, Really.
Posted by on
Rating: 5/51
INDIANAPOLIS, INDIANA -- We took advantage of the $49 coupon, and the two polite gentlemen cleaned one main duct and one return and all the registers per the coupon. They showed me the rest of the main ducts and they were terrible - three inches of dust. They quoted a total of $284 to do the complete job and I thought it was reasonable. I think one would have to be naive to think everything could be done for $49. They cleaned up after themselves and completed the work as specified.
     
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Rip Off and Intimidation, Beware Seniors
Posted by on
Rating: 1/51
PENDLETON, INDIANA -- Mike T came to our house and quoted $800, when I called with a $49.00 coupon. I said I didn't have the money and he wouldn't leave. He said he would borrow me the money because he didn't want me to get sick. I asked him to leave twice and told him I was going to call the police. He said the only one who could tell him to leave was his boss, that by law he has to go over quotes. I called Indy Air and he finally left. BEWARE OF THIS COMPANY!
     
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Charged More Than Work Was Done
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INDIANAPOLIS, INDIANA -- Indy Air Care services over-charged my mother-in-law. Was supposed to to have duct work done with a coupon for 59.99 and they charged 750.00. THEY ARE NOT RELIABLE.

They need to honor their coupons.
     
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User Replies:
Kris10 on 2011-12-06:
Did you ask them for a breakdown of the charges and ask them what happened to the coupon price?
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Professional Service
Posted by on
INDIANAPOLIS, INDIANA -- I had a pleasant experience with Indy Air Care. I had a professional, on time technician that came to my home. He kept me informed of what he was doing and yes made suggestions as to some other services I could use. I am a stay at home Mother so expenses / budgets are important to me. I utilized the coupon service of $59.95 and had 16 vents cleaned. I did not feel any pressure as I new what my household priorities / needs were. Certainly if you have a home with pets, smokers, or allergies this is a great service to have done.
     
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User Replies:
Alain on 2010-08-18:
It's always nice to have a good vent cleaning service.
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Never Use Indy Air Care
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INDIANAPOLIS, INDIANA -- I would NEVER NEVER recommend anyone using Indy Air Care. First, they pretended to do work they did not do. I had the work inspected and it was not done. Then I had to make numerous attempts, including going to their office to get some of my money back. I had scheduled with them to complete warranty work and both days in a row, the technician did not show up at all.
     
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Nice job
Posted by on
INDPLS, INDIANA -- I ordered a vent cleaning from a coupon in the local paper. They arrived on time to my rural address. They cleaned all my vents and did a great job.1 vent does not seem to flow as well but over all the heating and A/C seems to be much more efficiency and I go through way less filters.
     
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User Replies:
Alain on 2010-11-07:
A fair review and thank you.
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Indy Air Care
Posted by on
I wanted to leave a positive review of this company. I just had my vents cleaned and I was very satisfied by the service. The technician was polite, informative, and careful in his work. He did not push any other products or services on me at all. When he asked about the crawl and I told him that wouldn't be necessary, he did not pursue it. I would totally recommend Indy Air Care to anyone that needed this type of service.
     
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