Indy Air Care - Page 3

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1.9 out of 5, based on 13 ratings and
30 reviews & complaints.

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Bait and Switch
Posted by on
INDIANAPOLIS, INDIANA -- I received a coupon in the mail in an ad magazine and chose to call this company. The ad said that they would clean 12 ducts, 1 main, and 1 return for less than $80.00. Our house is less than 1200 sq feet, so I thought that this would cover everything.

A couple of guys came and looked at my heater and wanted to take it apart and clean it....it is only two years old! The total estimate for all of they services they wanted to perform came to $790.00..... I was shocked. And if I chose to do only part of what they suggested they wanted me to sign a waiver. What a Joke. I sent them away without doing anything.

They called back the next day to reschedule. Why, I have no idea. I made it clear I wasn't interested in their services.

There is no way I will ever allow these guys in my house again. I felt like they were looking to see what they could steal. They claimed that the filter was in backwards, which I don't believe.

My suggestion is to not allow these guys in your house. I regret ever doing so.
     
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Not Professional
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Rating: 1/51
PLAINFIELD, INDIANA -- They have canceled on us 2x and thank god... I've read the reviews. Nope not falling for this company. Sorry to those who got scammed.
     
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The Did a Good Job, Really.
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Rating: 5/51
INDIANAPOLIS, INDIANA -- We took advantage of the $49 coupon, and the two polite gentlemen cleaned one main duct and one return and all the registers per the coupon. They showed me the rest of the main ducts and they were terrible - three inches of dust. They quoted a total of $284 to do the complete job and I thought it was reasonable. I think one would have to be naive to think everything could be done for $49. They cleaned up after themselves and completed the work as specified.
     
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Rip Off and Intimidation, Beware Seniors
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Rating: 1/51
PENDLETON, INDIANA -- Mike T came to our house and quoted $800, when I called with a $49.00 coupon. I said I didn't have the money and he wouldn't leave. He said he would borrow me the money because he didn't want me to get sick. I asked him to leave twice and told him I was going to call the police. He said the only one who could tell him to leave was his boss, that by law he has to go over quotes. I called Indy Air and he finally left. BEWARE OF THIS COMPANY!
     
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Scam-Don't Use
Posted by on
Had a coupon for 49.95 to get air ducts clean. They came back to me and said the air ducts were fine but had fungus and mold in my furnace. They had removed the motor and said look at this-needs to be cleaned and can do for several hundred dollars. Also recommended UV light. I was very hesitant about the two gentlemen that showed up and kept questioning them which they did not like. I was not fond of them taking out the motor on my furnace.

They sprayed who knows what on the furnace and stated it would kill any mold in the lines. $350.00 later they were done. My furnace is not putting off an odd smell and not sure what it is....
     
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Professional Service
Posted by on
INDIANAPOLIS, INDIANA -- I had a pleasant experience with Indy Air Care. I had a professional, on time technician that came to my home. He kept me informed of what he was doing and yes made suggestions as to some other services I could use. I am a stay at home Mother so expenses / budgets are important to me. I utilized the coupon service of $59.95 and had 16 vents cleaned. I did not feel any pressure as I new what my household priorities / needs were. Certainly if you have a home with pets, smokers, or allergies this is a great service to have done.
     
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Never Use Indy Air Care
Posted by on
INDIANAPOLIS, INDIANA -- I would NEVER NEVER recommend anyone using Indy Air Care. First, they pretended to do work they did not do. I had the work inspected and it was not done. Then I had to make numerous attempts, including going to their office to get some of my money back. I had scheduled with them to complete warranty work and both days in a row, the technician did not show up at all.
     
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Charged More Than Work Was Done
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INDIANAPOLIS, INDIANA -- Indy Air Care services over-charged my mother-in-law. Was supposed to to have duct work done with a coupon for 59.99 and they charged 750.00. THEY ARE NOT RELIABLE.

They need to honor their coupons.
     
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Nice job
Posted by on
INDPLS, INDIANA -- I ordered a vent cleaning from a coupon in the local paper. They arrived on time to my rural address. They cleaned all my vents and did a great job.1 vent does not seem to flow as well but over all the heating and A/C seems to be much more efficiency and I go through way less filters.
     
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Indy Air Care
Posted by on
I wanted to leave a positive review of this company. I just had my vents cleaned and I was very satisfied by the service. The technician was polite, informative, and careful in his work. He did not push any other products or services on me at all. When he asked about the crawl and I told him that wouldn't be necessary, he did not pursue it. I would totally recommend Indy Air Care to anyone that needed this type of service.
     
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