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Indy Air Care Consumer Reviews - Page 3

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Bait and Switch
By -

INDIANAPOLIS, INDIANA -- I received a coupon in the mail in an ad magazine and chose to call this company. The ad said that they would clean 12 ducts, 1 main, and 1 return for less than $80.00. Our house is less than 1200 sq feet, so I thought that this would cover everything. A couple of guys came and looked at my heater and wanted to take it apart and clean it… It is only two years old! The total estimate for all of the services they wanted to perform came to $790.00. I was shocked. And if I chose to do only part of what they suggested they wanted me to sign a waiver. What a Joke. I sent them away without doing anything.

They called back the next day to reschedule. Why, I have no idea. I made it clear I wasn't interested in their services. There is no way I will ever allow these guys in my house again. I felt like they were looking to see what they could steal. They claimed that the filter was in backwards, which I don't believe. My suggestion is to not allow these guys in your house. I regret ever doing so.

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Worst Contractor I Have Ever Had at My Home
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDIANAPOLIS, INDIANA -- I had these people out for their $39.95 special. Try to pressure me to do additional work for $699.00. I told them I would like to discuss with my wife but they continued the pressure. I told them I would call them the next day with my answer… They then left after I paid the 39.95. The next day I go to my garage and find they have removed and busted up my humidifier beyond repair leaving a gaping hole about a foot and half square blowing all the air into garage. I called them and they said they would have the manager call me shortly. They have not called. These people are the Scam and switch and bait at their best. STAY AWAY.

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Incomplete Job and Total Scam Artists
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDIANAPOLIS, INDIANA -- I, like most of the reviewers, found a coupon for this company for 44.95. We just purchased our house 3 months ago and it was recommended that we get our air ducts cleaned. The serviceman cleaned the vents for about an hour and then pulled my husband downstairs to show him the "mold" he found in the furnace. We have a 9 month old and he told us he could push his schedule to do the cleaning right then and there for $600.

We have a home warranty so we told him no that we wanted to check first to see if it was covered. He then comes back in the house saying his boss would cut the price down to $250. Sounds pretty damn similar to other reviews on here. We declined and called our home inspector asking why this problem wasn't found during the home inspection (Indy Air Care said it had been there for more than a year) and he said there were no signs of mold and recommended a different company. They are currently in my house doing the job that was NOT done by Indy Air Care. And shocker… no mold in our house. Don't be a fool and get ripped off by this company!!

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Sir and Ductwork
StarStarStarStarStarBy -
Rating: 5/51

INDIANAPOLIS, INDIANA -- I called these guys when I had a lot of water in my crawl space. Just have to tell you that this company was great. They arrived on time, were very polite and even told me to get other bids if I wanted to. I had 2 feet of water in a home we just purchased. After they completed the work the crawl space was dry and completely covered by black plastic. Employees were very nice and **, the foreman was top notch. They even called several time to check on it.

One of the pumps stopped working after a couple of weeks. They came right out, and redid all the work because it was flooded again. They replaced the defective pump and after they were finished, the crawl was as good as new. No charge of any kind. I do not see where they get some of the bad reviews on this site. To me, they are top notch. Good work guys…

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Job Well Done!
StarStarStarStarStarBy -
Rating: 5/51

INDIANAPOLIS, INDIANA -- I'm writing to let you know what a good experience we had with Indy Air Care. The office called us the evening before (Sunday!), then again the morning of the appointment (Labor Day Monday) to confirm the technicians were on their way. Our 2 person Team was pleasant & friendly. At different times throughout the process, they would keep me abreast w/ information on what was to occur & why it was important, along w/ before & after photos of ducts, vents, fans, filters etc. Because of this, it was readily apparent & gave us a high comfort level that we were receiving good value for our money. They found some 'above/beyond' items that needed addressing.

With various service companies, it's often difficult for the average 'layman' to know if these extra add ons are truly necessary or just an easy 'money grab' for the service provider. However, our technicians were not pushy but rather informative & educated us so we could make a low pressure decision about giving the OK for some additional work (especially the mold remediation in the furnace housing/insulation board... Thanks Dave!). Give the good people at Indy Air Care a try, we don't hesitate to recommend them!

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Scam-Don't Use
By -

Had a coupon for 49.95 to get air ducts clean. They came back to me and said the air ducts were fine but had fungus and mold in my furnace. They had removed the motor and said look at this needs to be cleaned and can do for several hundred dollars. Also recommended UV light. I was very hesitant about the two gentlemen that showed up and kept questioning them which they did not like. I was not fond of them taking out the motor on my furnace. They sprayed who knows what on the furnace and stated it would kill any mold in the lines. $350.00 later they were done. My furnace is not putting off an odd smell and not sure what it is.

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Professional Service
By -

INDIANAPOLIS, INDIANA -- I had a pleasant experience with Indy Air Care. I had a professional, on time technician that came to my home. He kept me informed of what he was doing and yes made suggestions as to some other services I could use. I am a stay at home Mother so expenses/budgets are important to me. I utilized the coupon service of $59.95 and had 16 vents cleaned. I did not feel any pressure as I knew what my household priorities/needs were. Certainly if you have a home with pets, smokers, or allergies this is a great service to have done.

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Never Use Indy Air Care
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INDIANAPOLIS, INDIANA -- I would NEVER NEVER recommend anyone using Indy Air Care. First, they pretended to do work they did not do. I had the work inspected and it was not done. Then I had to make numerous attempts including going to their office to get some of my money back. I had scheduled with them to complete warranty work and both days in a row, the technician did not show up at all.

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Rip Off and Intimidation, Beware Seniors
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PENDLETON, INDIANA -- ** came to our house and quoted $800, when I called with a $49.00 coupon. I said I didn't have the money and he wouldn't leave. He said he would borrow me the money because he didn't want me to get sick. I asked him to leave twice and told him I was going to call the police. He said the only one who could tell him to leave was his boss, that by law he has to go over quotes. I called Indy Air and he finally left. BEWARE OF THIS COMPANY!

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Charged More Than Work Was Done
By -

INDIANAPOLIS, INDIANA -- Indy Air Care services overcharged my mother-in-law. Was supposed to have duct work done with a coupon for 59.99 and they charged 750.00. THEY ARE NOT RELIABLE. They need to honor their coupons.

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Indy Air Care Rating:
Star Star Empty star Empty star Empty star
1.8 out of 5, based on 15 ratings and
32 reviews & complaints.
Contact Information:
Indy Air Care
5602 Elmwood Ave.
Indianapolis, IN 46203
800-670-0717 (ph)
www.indyaircarellc.com
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