Charged $49.95 for 1st month, canceled, but no refund.
BOCA RATON, FLORIDA -- I called what I thought was Dish Network, but it turned out to be Infinity Dish in Florida. I paid a $10.00 deposit and $49.95 for 1st month payment prior to installation. I was unable to get the dish, because I had too many trees. They refunded the $10.00, but not $49.95. I have called 5 times, and each time I could not get to talk to anyone, so left 5 messages for call back, but no one called. I have reported them to the FCC and the BBB of Fla. I have not heard from either of these two bureaus. They committed a fraud when they told me my money would be refunded, and when they pretended to be Dish Network. I called Dish Network, and they said they could not do anything. Someone needs to investigate these two companies so that others will not be charged for services not received.