Where's the Beef?
I saw on the news that someone has filed a class action suit against Taco Bell over the percentage of beef in their taco filling. I happen to like Taco Bell tacos. Perhaps the plaintiff would like to ... read full review21 Replies - Latest reply on 01/23/2014
Unacceptable Ad Campaign
I remember many years back when a few people died from eating Jack in the Box. That was the beginning of this horrific ad campaign. The first commercial (close to a decade ago) was that of Jack bombing ... read full review30 Replies - Latest reply on 05/10/2009
Sweaty man showing his stuff to other man its just nasty and doesn't need to be on TV. 9 Replies - Latest reply on 09/08/2008Add reply
ST.LOUIS, MISSOURI -- My son is disabled and loves JACK IN THE BOX taco's. So, between my brother and myself we get him the taco's whenever he wants them. On 8-4-08 at 2:27pm I purchased his taco's brought them home and he ... read full review25 Replies - Latest reply on 09/05/2008
Unsanitary food handling
INLAND EMPIRE, CALIFORNIA -- The following applies to the Jack In The Box restaurants in Chino, CA (Walnut and Central) and Riverside, CA (Riverside and Central):
Diners should be aware that these two restaurants use unsafe and ... read full review15 Replies - Latest reply on 07/10/2008
APPLE VALLEY, CALIFORNIA -- This is a warning I wanted to get out to the Town of Apple Valley because I am not sure who to speak with. I ate food from Jack in the box on Apple Valley Rd. in Apple Valley CA.Right away I became severely sick. I was vomiting non-stop, very weak, fatigue, up-set stomach, no appetite, and could barely drink any water. I went 2 days of this then had to seek medical attention and was told I got Food Poisoning. Day four I have since lost 10 pounds and have only be able to hold down water, toast and apples. I plan on taking this complaint to the Department of Health and anyone willing to listen. Thank You for your time.2 Replies - Latest reply on 08/19/2013Add reply
AUBURN, CALIFORNIA -- I am writing to complain about the recent Jack In The Box commercial which shows three supposedly college students eating "loaded" sandwiches on a lawn. This commercial makes your company looks like it approves of young people smoking weed. Why else do you have girl stagger around the lawn shouting how she is so loaded. You are alluding to the fact that it's ok to be stoned. I will never ever do business with your company. That commercial is disgusting and should be pulled. I have also written the CEO of Jack In The Box. I know I am not the only person is offended by this commercial. Do you want our nation to become a country of "dumb and dumber"? Keep it up. We are headed that way with people like you.3 Replies - Latest reply on 12/03/2012Add reply
3459 ALTAMESA, FORT WORTH, TEXAS -- I like your many choices of food that you have on your menu, but I don't like the customer service I receive on take-out food at location 3459 Altamesa, Fort Worth, Tx. I haven't eaten there in a while because of the same reason, but I thought maybe by now it might have changed. I went to the store on 06/24/2012 and ordered 1 Jr Jack value meal and a total of 4 Tacos (time:6:49) and at this time they were not busy. I got home and and did not receive my tacos.
3 Replies - Latest reply on 06/27/2012Add reply
This is the reason I quit going there before. I live about 2 miles round trip and I don't like eating my food cold, because I have to go back to pick up the rest of my order and all they can say without remorse that they are sorry. I have worked at a bank for 16 years and dealt with people all the time. I appreciate your time on this. Thanks, Linda Moore
Jack in the Box serves moldy food
SAN JOSE, CALIFORNIA -- They served me moldy food.
They hid it deep inside the food item.
I bought a breakfast burrito. I opened it and found mold on the flour tortilla, on the part that was folded in at one end.
They ... read full review5 Replies - Latest reply on 12/13/2010
Code of conduct complaint
DALLAS, TEXAS -- How do we pursue a complaint regarding an employee in a drive thru AT ' JACK IN THE BOX' THIS SO CALLED MANAGER threw our change to us, shutting the window and after honking to get his attention he ... read full review5 Replies - Latest reply on 02/26/2008
IRVING, TEXAS -- Placed an order at the drive through go to window to pay and the amount is way more than it should be. The employee says oh well the owner hasn't changed the menu the prices are more than what are posted. .. .. .uh hello what RESPECTABLE establishments doesn't honor the prices that are listed. But it does not end there. The employee says we get that complaint all the time! I'm sorry but this owner is a thief! Something needs to be done1 Replies - Latest reply on 12/18/2013Add reply
I would like to say thumbs up to the black girl that works at the Jack In The Box in New Caney, Tx. you should hire more people like this. Theres nothing like having a good person that knows her thing when it comes to good customer service. Tell her to keep up the good work. Add reply
I went to the drug store in Humble and stopped at Jack in the box for a Breakfast Jack. Got back to my home in Huffman Texas. Opened the sandwich and it was a Hamburger of some kind, dripping with mayonaise and I was so disgusted. I tried to call them and their phone was messed up.
I suddenly remembered why I stopped going to Jack in the Box plus the offensive commercial on television.
Short of help took forever to get served food was cold eggs dry and over cooked bacon cold hashbowns cold pan cakes cold and tuff. Add reply
Since going under new management the pastmonth or so this location is terrible! The manager girl is young unprofessional and rude. I always hear hear treating her employees like crap when I go there for breakfast 3 times a week. And now they are so slow use to be fast and friendly not anymore! I'm going else where now 2 Replies - Latest reply on 07/25/2011Add reply
ARLINGTON, TEXAS -- I decided to go to Jack In The Box after school. I evem went through the drive(something I rarely do). I ordered a number 9 which was a combo for 5.99. The total was a bit high so I calmly told what the price on the board was. they had someone go outside to look at it. instead of giving me the 5.99 price of the meal I got the meal for free. this is what can happen when you don't yell or scream at someone for an error. 10 Replies - Latest reply on 10/15/2012Add reply