Jack In The Box

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1.8 out of 5, based on 6 ratings and
31 reviews & complaints.

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You May Get Arrested or Killed for Complaint at Jack
Posted by on
LIVINGSTON, TEXAS -- We went into Livingston Texas jack In The Box, saw a local biker member working and she waited on us very rudely after seeing it was us. You see she had threateend to kill us before and also her biker gang had. After being treated rudely we called Jack at Corporate because jack says he wants to hear from you about your experience. Corporate called the Jack In The Box who told the employee who waited 7 days, went to Police and tried to get criminal charge sfiled on us. Police came to our home to arrest us. We called Corporate to ask why and tell them we are afraid of these people, please stop causing us harm. Corporate says they will tell her we called back and encourages their employees to call Police if they feel threatened by a customer. SO! Complain on an employee to Corporate at Jack In The bOx and risk being murdered by local biker gang or arrested by Police. Anyone know where we can find a good lawyer who will sue over this. We are afraid of these people and we cannot sleep as well as health issues. On top of that Corporate has vowed to cause us more harm from this complaint. BEWARE, you better not file any complaint on Jack....
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Lone Wrangler on 07/22/2011:
We had a business in Livingston, 2 of these gang members came in, pulled a knife and tried to slash wife, yelling you are dead mother f---ers, we called 911, Cops came out, high fived the gang memebrs who told us we are dead, we f--ked with the wrong people, and let them go. Even though they had 911 tape, and found knife they hid, Cops said our word against theirs. Now this episode with Jack In The Box...more death threats from this gang now...... This employee of Jack's has called and told us she has some "ni--ers" who will take care of us tonight. Thanks Jack, we really needed this stress in our lives for eating at Jack In The Box Anyone, please help get media involved or find us a good Lawyer
Alain on 07/22/2011:
Call the United States Justice Department, Gang Unit Chief at (202)514-3705 and/or the FBI South Central Region-Regional Director at (214) 224-3389 and/or the Dallas, Texas Field Office-FBI (972)559-5000.
Alain on 07/22/2011:
To be fair, I just took a look at the website for the San Jacinto High Rollers. It has a lot of information and includes community events that the club has participated in. Two sides to every story and I'd be remiss if I made any judgment without keeping that in mind (I also note there's a wheel chair in the background of the picture and that sort of looks like a picnic or something). Neutral on this.
Venice09 on 07/22/2011:
Same here, Alain. I am completely neutral.
clutzycook on 07/22/2011:
OK, so you willingly went into the establishment after you saw that someone who had threatened your life in the past was working there? If it had been me, I would have just turned on my heel and walked out.
SteveWiginowski on 07/22/2011:
I'm not really surprised that you were treated rudely. People really do get angry when you call the cops on them (regardless if it was warrented or not). It's unfortunate that nothing was done about the threats against your wife.

Like cc said, sometimes you have to know when to not get yourself into a situation. I think it's a far stretch to say that if you complain about Jack in the Box, you risk being murdered or arrested by the police. I think it's more fair to say that if you know members of gangs that you tried to get put in prision and you see them again, you should be careful about what you do.
trmn8r on 07/22/2011:
This goes far beyond a Jack issue. I don't think JITB corporate is your solution at all, because even if they were able to do something this would happen at again at whatever other establishment in which you happen to run into one of these people.

You said in the first reply above, you had a 911 incident involving this same group of individuals, and the police said IT was a "he said, she said" incident.

In my opinion, you need to try to avoid these people unless you have solid proof a crime has occurred.
Anonymous on 07/22/2011:
Parroting clutzy.
Cwazychicken on 07/22/2011:
I agree with alain, while this is a very scary situation, I wonder what the full story is behind it. I would definitely not go into a place where someone threated me either.
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Worst Drive-thru experience of my LIFE
Posted on
SAN ANTONIO, TEXAS -- This complaint tells a story about ineptness and idiocy and customer devaluation, about the everyday tension between respectable hardworking customers and those paid to serve us at the fast food window. Although I do not desire to demonize anybody or play the 'blame-game' but an honest recollection of events has no other possible outcome.

It's the morning and the boy and I are coming back from our boys weekend getaway in San Antonio. We needed a quick stop for some breakfast. Now I wanted Taco Cabana but the boy wanted Jack in the Box which ya know I gave in cause I'm that kind of nice guy.

We placed our order for two steak breakfast burritos and two large drinks. Then we rolled up in line behind two other cars. Now this particular drive-through there is no escape except for backing-up and that option was quickly eliminated by the customer behind us.

Twenty-four minutes later the car in front of me drives off making it my turn at the drive through window. Ya know 24 minutes is a hell of a wait but eh we're almost done so I'm cool. The lady takes my money and gives me our drinks. About three minutes later the manager comes to the window and says "I'm sorry but we're out of steak breakfast burritos would you like your money back?". Odd she didn't ask me if I wanted to change my order. So I said yeah sure. She refunds me my money for the steak burritos but not for the sodas we're drinking.

I first said this isn't a total refund which she replied I have to charge you for your drinks since you've already taken drinks from them. I said, 'NO, wrong answer'. I need a refund for the drinks as well. You can certainly have them back if you'd like but it seems senseless since you'll just throw them away and two free drinks seems fair since we've been stuck in your drive-through for half an hour for basically nothing. Now I need my refund.

She said no again because of the drinks and again stated I can't give you a refund. I said you can and you will. This is just silly. Give me my money back and I'll be on my way. It's just that simple. She was obviously getting stressed and upset but soon enough she saw the light and gave me the rest of my money back albeit without a smile or an apology.

I drove down the road a bit to Taco Cabana where I got my food, my satisfaction and a smile in less than five minutes. Awesome.

So the moral of this story is never take a 14's advice on where to go for fast food in San Antonio.

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Anonymous on 01/24/2011:
Well you really can't expect superior service and sound customer service decisions from a FF joint now can you? No reason to be so hard on the worker bee that I can see by what's written here.

Moral of the story: eat a healthy breakfast at a diner, or better yet, if you really want it your way, cook your own.
Anonymous on 01/24/2011:
24 minutes? Holy smokes. Moral of the story: Never, ever use the drive-through.
Anonymous on 01/24/2011:
JC, I wasn't hard but rather firm in expressing what I desired. I never raised my voice nor showed the least bit of anger. AS always I presented a front of calm assertiveness.

And secondly how the heck am I going to cook my own when I'm almost 400 miles away from home? Sometimes fast food is a good option... ya know so long as its not jack in the box north of San Antonio.
Anonymous on 01/24/2011:
That is the truth hothead13.
jktshff1 on 01/24/2011:
Roth, good review with one exception...LEAVE ROOM IN FRONT OF YOU CAR IN A DRIVE THROUGH FOR ESCAPE!! You are a sitting duck. Lowlife walks up to you car with the intention of robbing you...what do you do, cash in hand, purse/wallet on the seat? No choice, but to shoot or surrender if you are blocked in.
Anonymous on 01/24/2011:
"She was obviously getting stressed and upset but soon enough she saw the light.." ...I'd say based on that statement, authored by you the OP, is enough proof that you were too hard on her. She's not paid to make decisions, she's paid to bag and shovel food out the window.

You didn't say you were 400 miles from home, you said you were coming back...for all I knew that could have meant you were 10 miles from home. Maybe if you included all of the details, I could respond appropriately.
Anonymous on 01/24/2011:
Now that just makes me cry.
Anonymous on 01/24/2011:
JC, as stated in my review the person I was speaking to was the manager. I do believe they are paid a little bit extra to make decisions.

How is being 400 miles away from home relevant to this review? Am I to believe that the level of service one receives is dependent on the proximity of the FF joint to ones home?

jktshff1, That's something to think about.
shayen on 01/24/2011:
I thought this review was well-written and that the letter writer received poor service. I do agree with the advice to always leave enough room between you and the car in front of you to make an escape.
Anonymous on 01/24/2011:
Good grief...how many FF complaints are posted here daily about poor manager interactions?! They may be paid a bit more, but I think the proof is in the pudding..bag and shovel, bag and shovel.

You asked how you were to cook @home considering you were 400 miles away...that's why it's relevant. Pay attention, sheesh!
MRM on 01/24/2011:
Only Justice-4-All would write a post like this.
Anonymous on 01/24/2011:
Well JC, I'll never enable bad FF employee behavior by remaining silent when confronted with unacceptable service. The FF service bar got lowered to where it is today because of weak personalities and general customer apathy. Sorry but life is too special to encourage mediocrity in others and as god as my witness so long as this wheel can squeak it will squeak.
Anonymous on 01/24/2011:
MRM, Wrong answer.
Anonymous on 01/24/2011:
I love Taco Cabana. I always go there when I'm in TX. They opened one up here in AZ, but it lasted only a year. Now it's a Carl's Jr. True story
ontario_girl on 01/24/2011:
I completely get your frustration, Lord, and I can say I would be irritated as heck as well. But I do have to add that if a customer told me, "No, wrong answer," it would get my back up. No customer needs to tell me how to do my job. I, of course, would not have hesitated to give you the drinks for free to begin with, just for the ridiculously long wait in the drive-through.
Anonymous on 01/24/2011:
"Sorry but life is too special to encourage mediocrity in others and as god as my witness so long as this wheel can squeak it will squeak."

Finally...I am convinced to give this the thumbs up. Took long enough.
bhskittykatt on 01/24/2011:
I agree with ontario_girl. You could have been a bit less confrontational. Politeness begets politeness, and rudeness begets rudeness. That being said, I think you definitely deserved a full refund. Being trapped in a drive-through for 24-minutes is ridiculous, especially only to discover they don't have what you wanted. Comping the drinks would have been small recompense for your trouble and would have cost them less than the loss of future business from you.
Anonymous on 01/24/2011:
I assure you I was not rude in the least. It is not rude to assert what you want, what you expect and what you consider unacceptable. It's a shame that in today's world all too often calm assertiveness is mistaken for 'rudeness'.
Anonymous on 01/24/2011:
(VH)HR, you were right to ask for a full refund since you waited all that time in line right thing to do.
yoke on 01/24/2011:
You were correct in asking for a full refund.
Anonymous on 01/24/2011:
I don't believe for one second Lord was rude and neither should anyone else.
dan gordon on 01/24/2011:
at Jack in the Box I ordered a combo with regular fries. They said they were out of them but had curly fries. I said sure and then they wanted to charge me extra for the 'upgrade'. I had the same reaction. If your out of something switch me to something else but don't expect the customer to pay cause you don't have any to sell.
mrnmrsweibel on 01/24/2011:
I'm sorry but I have to disagree with some of this. While I do agree waiting 24 minutes is uncalled for, and hopefully they apologized for that. I do not think you should have gotten a full refund. If you were willing to pay full price for your order without wanting a refund for waiting why would you want a refund for the drinks you were already drinking just because they gave you a refund for the food you were not getting. Had you asked about getting you meal for free because of the wait before they offered you a refund for the meals they couldn't supply? Although, I too don't understand why they wouldn't have asked if you wanted something else before offering a refund.
madconsumer on 01/24/2011:
great review.

very helpful.
momsey on 01/24/2011:
I also believe you can assert yourself for what you think is right without being rude. I would think if he was rude, he would have gotten a different response, other than just the standard "well, you have the drinks, so you'll pay for them."

mrnmrsweibel, I don't think the wait was as much of an issue until he found out that he would get nothing for the wait except for drinks. They certainly knew they had no steak burritos long before he was informed. It's just plain good customer service to give the drinks for free for his inconvenience.
ChuhBaca on 01/24/2011:
I agree that a full refund was due. Calm assertive; like Cesar Milan.
Anonymous on 01/24/2011:
Lord, the FFWBW. love it
jktshff1 on 01/24/2011:
mrnm....they should have gotten the drinks.
Anonymous on 01/24/2011:
LR, I would have been ticked off too.
Shame you had to match wits with the poor, hard working employee to get a total refund.

Oh, the perils of the drive through never end.
Anonymous on 01/24/2011:
It seems this waiting thing happens all the time at these places. Good you were able to convince them to give you all your money back. For the couple of bucks, I would have been happy with the drinks, especially if it was my morning coffee, but everyone has their limits.
DebtorBasher on 01/24/2011:
They probably didn't ask if you wanted something else in place of what you ordered because it would hold them up even more. Sounds like they just wanted to refund those in line, just to clear the line up and start all over again.

Yeah, they should have at least offered you the drinks for free since you had to wait for nothing. When I went to McDonalds, they asked me to pull up for my order *Yes, Dirm...the Basher pulled up :)*, it wasn't even a two minute wait, when the guy came out with my Sausage bagel, he told me he included a free hashbrown for my wait.
DebtorBasher on 01/24/2011:
Would that be the Fast Food Want to Be Whiners? LOL!
Anonymous on 01/24/2011:
Its not uncommon for a fast food joint to give u a freebie if you had a long wait or were inconvenienced in any way I have had it happen plenty of times.

The people at jack in the crack went the wrong way about it.
Alain on 01/25/2011:
I enjoyed this review, LR. We don't have Jack here so I won't have to face this type of mess. Hope your trip to San Antonio was fun, though!
Anonymous on 01/25/2011:
DB that would work, but I was thinking Fast Food Worker Bee Whisperer.

Calm, assertive like Cesar Millan.. the Dog Whisperer
DebtorBasher on 01/25/2011:
Aha! I see!
Venice09 on 01/25/2011:
I would have just expected a refund for the food and not for the drinks. I would have been pleasantly surprised if I received a full refund.
Anonymous on 01/25/2011:
That's easy for you to say Venice09 it wasn't you stuck in a drive-through lane for 30 minutes.
DebtorBasher on 01/25/2011:
Lordy Mercy...stop your Exaggerating...you said it was 24 minutes, now you say 30!
Venice09 on 01/25/2011:
It wouldn't have mattered. If I was already drinking the soda, I would expect to pay for it. I wouldn't refuse a refund if it was offered, I just wouldn't expect it.
Anonymous on 01/25/2011:
Let's just make it an even 60 minutes.
Anonymous on 01/25/2011:
Basher please refrain from negative speculation that might cast doubt upon my review. Thank you now drive through.


Also you might want to read the review and do the math.


Love ya!
DebtorBasher on 01/25/2011:
OK...24 + 3 = 27 minutes.

Love ya more than you love me!

And that just makes me sad!

barbie39 on 01/25/2011:
You were correct in demanding a full refund.
Anonymous on 01/25/2011:
Venice09, The original order was for two large sodas and two steak breakfast burritos. My order was taken even though the order could not be fulfilled. I know this because the manager told me she had informed the staff earlier they were out of steak breakfast burritos. Information I was entitled to know before ordering.

The two large drinks came to about five dollars. Okay I was willing to pay that price for the sodas for convenience but make no mistake about it there is now way I was willing to pay that price for the drinks alone. Especially considering it took 24 minutes to receive the drinks and seeing that I could have got the same drinks for half the price in one fourth the time at the convenience store next door.

I'm not ashamed to say that I get my way most of the time and honestly what's wrong with that?
Anonymous on 01/25/2011:
"make no mistake about it...."

Boy does that sound familiar.
Anonymous on 01/25/2011:
Soda for breakfast. You must have a castiron stomach. Now THAT'S something I might be able to envy.
DebtorBasher on 01/25/2011:
Ript...my Coke is the first thing I reach for in the mornings, it IS my breakfast. I rarely EAT breakfast, but even when I do, it isn't until after I've had my Coke.
jimbo4315 on 03/06/2011:
Jack in the Box always sucks in St. Louis as far as speed of service. The restaurants are managed by teenagers
Venice09 on 03/06/2011:
My son is a teen, and he'd be a great manager. On the other hand, I've seen adult managers who shouldn't even be working in retail.
vampires.will.rule.the.world on 01/23/2014:
When you tell someone "Wrong answer" after they told you they couldn't give you a refund on something, did you ever stop to think that they could be exremly busy. For all you know they could be short handed and stuff happens throughout the day like running out of something and you don't have enough staff to borrow from another store. At what time of the day did you go? Because usually in the morning, there are only 2 people. One customer service person who makes the drinks, takes the money, bags the food and does what they need to do for both drive through and front counter. And the other is the grill person who is supposed to help you. Now what happens when someone orders 30 supreme crossiants and you're trying to help the grill person and take the money and take the orders and run back and forth? It's gets very stressful. The managers actually make only a dollar more than miminum wage. So next time think...before you tell that person Wrong answer. Also the refund thing I understand, I would have asked for one two and I would have asked to change my order to something that they had in stock and ready to go. Like say 6 breakfast jacks which would have added up to the same price as 2 steak and egg burritos. And normal the manager or in this case shift leader would say sure no problem. NOt every jib is the same. You have to understand that.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Food Poisoning
Posted by on
Rating: 1/51
APPLE VALLEY, CALIFORNIA -- This is a warning I wanted to get out to the Town of Apple Valley because I am not sure who to speak with. I ate food from Jack in the box on Apple Valley Rd. in Apple Valley CA.Right away I became severely sick. I was vomiting non-stop, very weak, fatigue, up-set stomach, no appetite, and could barely drink any water. I went 2 days of this then had to seek medical attention and was told I got Food Poisoning. Day four I have since lost 10 pounds and have only be able to hold down water, toast and apples. I plan on taking this complaint to the Department of Health and anyone willing to listen. Thank You for your time.
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clutzycook on 08/19/2013:
If you became ill immediately after eating at Jack in the Box, it likely wasn't their food. If it was food poisoning, it was probably something you had eaten earlier in the day.
John Nicholson on 08/19/2013:
I concur. If you experienced symptoms shortly after eating, it was not caused by something you ate at Jack in the Box. Symptoms of food poisoning take from a few hours to a few days to show up. You might want to reflect on what you ate and where in the day of so preceding your visit to Jack in the Box.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Loaded Commercial
Posted by on
Rating: 1/51
AUBURN, CALIFORNIA -- I am writing to complain about the recent Jack In The Box commercial which shows three supposedly college students eating "loaded" sandwiches on a lawn. This commercial makes your company looks like it approves of young people smoking weed. Why else do you have girl stagger around the lawn shouting how she is so loaded. You are alluding to the fact that it's OK to be stoned. I will never ever do business with your company. That commercial is disgusting and should be pulled. I have also written the CEO of Jack In The Box. I know I am not the only person is offended by this commercial. Do you want our nation to become a country of "dumb and dumber"? Keep it up. We are headed that way with people like you.
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Old Timer on 12/03/2012:
Sounds like Mr. Jack is getting his ad ideas from Mr. Karcher's ad agency, R.I.P. (Carl's/Hardees)
Pancakes!!! on 12/03/2012:
Maybe, the ad was for WA, it's legal here.
madconsumer on 12/03/2012:
it all depends on the commercial writer of the script. to me, loaded means to be pissed, or as americans say, drunk. which is legal. not sure why anyone would say it means drugged.
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StarStarEmpty StarEmpty StarEmpty Star
Customer Service on Take-Out Food
Posted by on
Rating: 2/51
3459 ALTAMESA, FORT WORTH, TEXAS -- I like your many choices of food that you have on your menu, but I don't like the customer service I receive on take-out food at location 3459 Altamesa, Fort Worth, Tx. I haven't eaten there in a while because of the same reason, but I thought maybe by now it might have changed. I went to the store on 06/24/2012 and ordered 1 Jr Jack value meal and a total of 4 Tacos (time:6:49) and at this time they were not busy. I got home and did not receive my tacos.

This is the reason I quit going there before. I live about 2 miles round trip and I don't like eating my food cold, because I have to go back to pick up the rest of my order and all they can say without remorse that they are sorry. I have worked at a bank for 16 years and dealt with people all the time. I appreciate your time on this. Thanks, Linda Moore
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andbran on 06/26/2012:
my suggestion is to check your order before you leave. honestly any apology a manager makes is just lip service.
trmn8r on 06/26/2012:
If you wish to keep patronizing this location, it would be a great offensive maneuver to check your bag before you leave. You shouldn't have to do so, but at a fast food joint change may be a long time coming.
madconsumer on 06/27/2012:
jack in the box has sold tacos for at least 25 years. I have eaten them when I lived in dallas.
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The worst customer service I ever had
Posted by on
Went to Jack in the Box on 2920 and close to Falvel in Spring, Tx with my family over the holiday weekend and when I started ordering our food the person on the order radio was absolutely rude. I couldn't place my order with her because she wasn't interested in me whatsoever. After arguing with her for about 2 minutes I asked to speak with her manager and she replied she was the manager. I couldn't believe it. She then turned her radio off to ignore me. I drove up to the window told her this was the second time I've a problem with her "management skills", she then threatened to call the police. Then we drove to Wendys and had great service. This is the first time I've written about a complaint but feel it needs to get corrected. Just for that reason I will never dine at Jack in the box.
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Venice09 on 07/05/2011:
What led you to believe the manager was not interested?
Anonymous on 07/05/2011:
Great review!! Very helpful! I would have taken my business elsewhere, as well.

Welcome to my3cents. Stick around and you'll find other reviews simular to yours that you can relate to.
madconsumer on 07/05/2011:
great review.

very helpful!!

and I too say welcome to m3c!!
Samantha on 05/29/2013:
I went to a jack and the box located on priest in university in Tempe,Az very bad service very rascist they have mexicans that works there that speaks Spanish very rude to African americans say evil and rude things in Spanish like me I'm Spanish can hear everything they say. Whoever is the owner there one day he will get sued I thought it was equal opportunity employer in American I advised no African americans to eat there. Just very bad place to eat at.
LEO ROJAS on 10/17/2013:
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Posted by on
So me and my husband decide to go to lunch to Jack In The Box with our three girls everything was good until he. finished his food and was still hungry so he gets up to order and the cashier without caring I was there with our children in a very high pitched voice tells my husband hes a very handsome man and that all the girls there thought so too but they didn't have the balls to tell me I just saw other people eating there turn there heads to look at me. All the manager did was laugh. My nine year old daughter said it was out of line for her to do that. Never will I return there I couldn't say anything to her because my kids were there and I knew it would get ugly..ill take a compliment on my husband anytime. but flirting and the way she said it was so beyond rude.
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olie on 03/30/2011:
I really hope that your husband cancelled his additional order, and that you all walked out with your heads held high.
redmx3racer on 03/30/2011:
I have this problem everywhere I go, it bothers my girlfriend too. :-)
Anonymous on 03/31/2011:
My bf doesn't care if other guys compliment me. I think it makes him feel like more of a man. Lol. And I don't care if other girls compliment him in front of me. I know he's cute and it's nice that others agree
Anonymous on 03/31/2011:
It's never appropriate for a cashier to comment on the looks of a customer especially in front of that customer's spouse. That's a no-brainer. The cashier was totally in the wrong on this one.
Anonymous on 03/31/2011:
It's Jack in the Box, not some 5 star restaurant.. The fact that you place your drive through order with a clown should tell you all you need about the service you will get.
samantha on 05/29/2013:
I apologize that happened
I experience the worst rascists jack in the box ever. In Tempe,Az priest and university just saying meanful and hateful things about African americans in Spanish knowing I'm Spanish and can hear everything saying why they allow that just evil and malice and the managers allows that will not eat there ever again that poor lady that works there is very respectful not knowing what was being said about her. They need a lawsuit. To all African American needs easy cash go to that jack in the box.
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Where's the Beef?
Posted by on
I saw on the news that someone has filed a class action suit against Taco Bell over the percentage of beef in their taco filling. I happen to like Taco Bell tacos. Perhaps the plaintiff would like to try Jack in the Box tacos. The current JitB commercial shows Jack as a cop, sent for lunch.

The tacos shown in the commercial have filling spilling out the end of the shell, lettuce and possibly tomato, and a slice of cheese. Every time I have gotten tacos at JitB, there is less than a tablespoon of highly spiced stuff that is definitely NOT ground beef, in a grease laden shell.

It sort of looks like a Mexican ravioli. If anyone should be sued over tacos, it is Jack in the Box.
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Anonymous on 01/25/2011:
Starlord, you should know never to buy Mexican food at a chain. Especially one that doesn't specialize in it. Do they have Muchos Gracias in your area? If so, check it out! Very authentic, fast food Mexican. I'm sure they cook with lard, but who's checking for my once-in-a-while visits in SW WA, lol.
momsey on 01/25/2011:
I love that people have nothing better to do than SUE over TACOS!

But, now I want a Taco Bell taco. I think the amount of beef is just fine. We don't have Jack in the Box around here, so I can't comment.
MRM on 01/25/2011:
We, also, don't have Jack in Box over here in the 757.
Anonymous on 01/25/2011:
Mexican ravioli, ROFL! Has anyone ever complained about too much beef?!
Anonymous on 01/25/2011:
I read somewhere that the filling in those tacos is actually beef flavored soy. I've never like the tacos that much anyway. But my SIL's latest pregnancy craving is their tacos nachos; its their tacos with melted cheese all over them, nacho style. Makes my stomach turn just thinking about it
Anonymous on 01/25/2011:
It amazing JITB made a comeback after this:

"Jack in the Box's success came to a halt in the 1990s because of two main factors: the national recession of 1990-91 (the company suffered an 81 percent decline in net earnings in 1991) and more importantly, the E. coli epidemic of 1993: Four children died and hundreds of others became sick in the Seattle area as well as California, Idaho and Nevada, after eating undercooked and contaminated meat from Jack in the Box. It was the largest and deadliest E. coli outbreak in American history up to that time."

I haven't eaten there since because I always think of e-coli when I see their name.

Venice09 on 01/25/2011:
I remember that, sing. I didn't think Jack in the Box would ever recover from it. I have never been to Jack in the Box, but I too think of e-coli when I see the name. Some people have short memories, I guess.
azRider on 01/25/2011:
Actually the Jack in the Box tacos is a combination of beef and beans. They don't hide the fact that it has more beans than meat. but I agree, the tacos never look like the picture on tv. the Mexican ravioli is very accurate.
Anonymous on 01/25/2011:
Do any items ever look like the pictures/tv ads??

MG, we actually have people suing Taco Bell over the % of meat in their tacos? I'd like to start a class action against parents that continue to feed FF slop to their kids.
Anonymous on 01/25/2011:
Here, here, jc. I'll join that! It's not so much the parents who take them once in a while to me, but more the ones who make it the kid's regular diet.
Anonymous on 01/25/2011:
Excellent post Starlord. I love stories like this.

Anyone who cares here's the official taco meat ingredient list

"Beef, Water, Seasoning [Isolated Oat Product, Salt, Chili Pepper, Onion Powder, Tomato Powder, Oats (Wheat), Soy Lecithin, Sugar, Spices, Maltodextrin, Soybean Oil (Anti-dusting Agent), Garlic Powder, Autolyzed Yeast Extract, Citric Acid, Caramel Color, Cocoa Powder (Processed With Alkali), Silicon Dioxide, Natural Flavors, Yeast, Modified Corn Starch, Natural Smoke Flavor], Salt, Sodium Phosphates. CONTAINS SOYBEAN, WHEAT"
Anonymous on 01/25/2011:
"The class-action lawsuit charges that Taco Bell's meat mixture contains binders and extenders and does not meet the minimum requirements set by the U.S. Department of Agriculture to be labeled as beef,"

Anonymous on 01/25/2011:
Why oh why do they need so many darn ingredients? I make delicious tacos with just a few ingredients--and this is only the meat!
Anonymous on 01/25/2011:
Reading the story the suit does not seek monitary damages but rather seeks to force "Taco Bell be honest in its advertising".

I wonder which Taco competitor is behind this one.

In aside there will be no Lion Tacos in Tucson AZ. Sorry Wally.
Anonymous on 01/25/2011:
Maybe it's consumers, LR, not a competitor?
Anonymous on 01/25/2011:
No wonder those Tacos are so damn cheap. two for a buck, hmmm made me wonder but I knew they had soy in them
Starlord on 01/27/2011:
We found Del Taco to have great tacos, then Taco Bell, and for the bottom, it is a close race between Jack and the Taco Del Mar. I gave up on looking to Jack in the Box for meat long ago. To me, this is as bad as when we lived in San Diego and sw billboards all over the place, advertising fish tacos. When we decide to try one, we got a fish stick in a soft tortilla. Later, I found out a real fish taco was a fillet in a shell with cabbage and a special sauce.
Kaylla7 on 03/08/2011:
That's gross, you don't even know what the heck you're eating. I plan on never visiting both of these joints
Mays on 07/22/2011:
We called their complaint department because they hire alocal biker gang memebr who is very nasty and treated us with disrespect. They told the employee who waited 7 days, then went to Police and tried to get us arrested for harassing her. This ame biker has threateend to kill us before as have other members of their gang. Jack says he wants to hear from you. DON'T DO IT...CORPORATE says they are going to tell ehr we called back even though we told them to forget they ever heard of us, they said they encourage their employees to call Police if they feel threateend by a customer. (7 days later she felt threateened) So, if you go to Jack In The bOx in Livingston Texas you may get arrested or killed by a biker gang. And don't complain to Corporate, Jack lied when he said he wants to know. I cannot sleep now and am embarrassed the Police came to our home for this.
vampires.will.rule.the.world on 01/23/2014:
The reason for that is because they are fried tacos....in a freezer. They come on a truck. They put lettuce, one slice of a triangle cheese and a fire roasted taco sauce for their tacos. The monster tacos have more lettecuse an extra slice of cheese and more sauce. And its J.I.B. not J.I.t.b. They never put tomatoes on their tacos. The reason people get them is because they are 2 for a dollar and they are cheap, quick easy meal that feeds people.
vampires.will.rule.the.world on 01/23/2014:
And they did recover from the E.coli outbreak. They put into action a haccap. Which requires so many more things that need to be done before we serve anything. They have to do a double check on ALL beef patties and anything cooked on the grill. They have to make sure that nothing is expired because if it is we throw it out, we don't use it. And lastly, there hasn't been any trouble since 1993. If you want trouble, check out Mcdonalds or any other fast food chain restaurant. Just about everyone of them has had something bad happen.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
The Owner Is a Thief!
Posted by on
Rating: 1/51
IRVING, TEXAS -- Placed an order at the drive through go to window to pay and the amount is way more than it should be. The employee says oh well the owner hasn't changed the menu the prices are more than what are posted. .. .. .uh hello what RESPECTABLE establishments doesn't honor the prices that are listed. But it does not end there. The employee says we get that complaint all the time! I'm sorry but this owner is a thief! Something needs to be done
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FoDaddy19 on 12/18/2013:
That is a problem, you might want to inform the local authorities.
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Smile Smile along with Friendliness
Posted by on
Rating: 5/51
NEW CANEY, TEXAS -- I would like to say thumbs up to the black girl that works at the Jack In The Box in New Caney, Tx. you should hire more people like this. Theres nothing like having a good person that knows her thing when it comes to good customer service. Tell her to keep up the good work.
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