Jack In The Box - Page 2

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1.8 out of 5, based on 6 ratings and
31 reviews & complaints.

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Wrong orders
Posted by on
Rating: 1/51
HUMBLE, TEXAS -- I went to the drug store in Humble and stopped at Jack in the box for a Breakfast Jack. Got back to my home in Huffman Texas. Opened the sandwich and it was a Hamburger of some kind, dripping with mayonaise and I was so disgusted. I tried to call them and their phone was messed up.

I suddenly remembered why I stopped going to Jack in the Box plus the offensive commercial on television.
     
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Poor service cold over cooked breakfast food
Posted by on
Short of help took forever to get served food was cold eggs dry and over cooked bacon cold hashbowns cold pan cakes cold and tuff.
     
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What happened? Used to be good
Posted by on
UNIVERSAL CITY TEXAS -- Since going under new management the pastmonth or so this location is terrible! The manager girl is young unprofessional and rude. I always hear hear treating her employees like crap when I go there for breakfast 3 times a week. And now they are so slow used to be fast and friendly not anymore! I'm going else where now
     
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trmn8r on 2011-07-25:
Management can make a big difference.

I stopped going to a TGIF after a management change. The people were the same, but more stressed due to the new guy draconian style, and the food prep went downhill. The previous manager was outstanding.

I tried complaining to corporate, and nobody seemed to care. I guess they wanted to give the new guy a chance. That was a year ago - I should try going back to see if he's gone.
Skye on 2011-07-25:
Contact corporate and let them know how bad things are now at this location:

https://www.jackinthebox.com/corporate/contact-us/feedback/index.php
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Good service
Posted by on
ARLINGTON, TEXAS -- I decided to go to Jack In The Box after school. I evem went through the drive(something I rarely do). I ordered a number 9 which was a combo for 5.99. The total was a bit high so I calmly told what the price on the board was. they had someone go outside to look at it. instead of giving me the 5.99 price of the meal I got the meal for free. this is what can happen when you don't yell or scream at someone for an error.
     
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MRM on 2011-05-20:
Andbran, awesome customer service that you have received!
Alain on 2011-05-20:
Well done, Andbran, & kudos to Jack for doing the right thing!
Anonymous on 2011-05-20:
I am a believer in staying calm in situations like this. The employees will be more willing to work with you and, in this case, give you a free meal.
MRM on 2011-05-20:
And thank you, thank you to whoever voted my comment helpful.
Anonymous on 2011-05-20:
Exactly. I've always gotten further by staying calm and polite. Good review...sounds like they have great customer service!
trmn8r on 2011-05-20:
Can you imagine what might happen elsewhere?

"I said it was 3.99 on the board, and the nasty person said she didn't care WHAT it said, and the price was $4.50! WTH?"

Good review! The "Helpful" votes are piling up like young girls outside the American Idol studios.
PepperElf on 2011-05-20:
Very good review.

andbran++++++ :-)
jktshff1 on 2011-05-20:
what they said
Venice09 on 2011-05-21:
It's always best to be calm and polite. Looks like it worked in your case. Very nice.
JERRY KING WESTON on 2012-10-15:
JACK IN THE BOX NR 3452. WE RECEIVED OUTSTANDING, COURTEOUS AND QUICK SERVICE AT THIS FACILITY AND THOUGH YOU SHOULD KNOW ABOUT IT. MY FIANCE IS AGE 79 AND I AM AGE 78 AND WE EAT OUT OFTEN.
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Credit Card Purchases without asking for ID
Posted by on
Apparently Jack's bubble head contains nothing but air which is passed down to his managers! A counterfeit credit card in my name was used to purchase approximately 40.00 worth of food at a Jack in the Box in Bakersfield, CA. When I called "guest services" I was told that Jack's policy is NOT to ask for identification when purchases of any amount are made. The "Senior agent" I talked to was totally rude, asked "...just what do you think Jack in the Box is going to do for you?" I felt like I was the criminal!!! I was basically told I was SOL until my bank reversed the charge - I was told Jack's policy was to not contest bank reversals because they (JIB) didn't ask for ID. she wouldn't supply me with the store location or phone number. When I explained about filing a police report she told me she would give me a report number to give to the police department. So because of Jack in the Box policy and a crook with an affinity for junk food....my bank and I are stuck with the footwork of trying to get back my money.
     
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Anonymous on 2009-10-15:
This is the exact reason why most places ask for I.D.
And, then people get all up in arms when fast food joints and the like ask for I.D. Why do they do it? For reasons like this. To prevent things like this from happening.

Sucks that it happened to you. Hope things get straightened out.
Anonymous on 2009-10-15:
Right or wrong, JiB may just be following the credit card companies' guidelines. From thetruthaboutcreditcards.com (specifically about Visa):

“Visa believes merchants should not ask for ID as part of their regular card Acceptance procedures. Laws in several states also make it illegal for merchants to write a cardholder’s personal information, such as an address or phone number, on a sales receipt.”

http://www.thetruthaboutcreditcards.com/is-id-required-for-a-credit-card-purchase/
Anonymous on 2009-10-15:
There was a Subway complaint a couple weeks ago, were a person got upset cause they got asked for identification. This is the reason why they should ask. In my opinion it should be mandated by law to show identification if it isn’t already.
Anonymous on 2009-10-15:
I like my Costco Amex card, as it has my picture right on it. I'm so ugly, there's no way a normal person could use it without someone noticing a huge difference between them and the picture.
Anonymous on 2009-10-15:
The merchants would rather take the occasional hit than tie up their registers verifying ID. What do they do with the ID data once they get it? How do you train 16 year old order takers what constitutes a good ID? Bank tellers have to be trained, and are equipped with (pricey) manuals that detail what every driver license from every state looks like, and how you determine it is valid. Want to be in the driveup line while that is going on?
Eloise on 2009-10-15:
I've never been asked for my I.D. at a fast food rest. & I've lived in some big cities including Washington DC, L.A., and Tampa. I've got to agree with Ken.
Anonymous on 2009-10-15:
The whole point is, it's a double edged sword. You've got people that have an aneurysm over the fact that they get asked for their I.D. and then those that are shocked when I.D.'s aren't asked for. It sucks for the OP, yes. But, until places either enforce it or not, you can't have it both ways.
If I get asked for my I.D., fine, it's no worry for me if I have to whip it out. If I don't get I.D.'d, that's fine. I guess I'm pretty low maintence when it comes to stuff like that.
WScott on 2009-10-15:
I would prefer to be validated but my guess is that the fast food industry did a cost/benefit analysis and found occasional CC reversals (those challenged) are cheaper than cost of 100% asking for ID.
Welcome to the wonderful world of business!
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New commercial of Jack in the Box of people stripping is disgusting
Posted by on
I find the most recent Jack in the box advertisements on TV disgusting. This is supposed to be a family oriented restaurant. If this is the only way they feel they can advertise their product, I will not be buying any of their food again. They need to get back to where they belong ./... in the households with children. Shame on them!
     
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Slimjim on 2009-08-29:
Are they like hot people( and by that I mean female people) stripping or nerdy old people stripping. It makes a huge difference on my opinion of the validity of this complaint.
Anonymous on 2009-08-29:
EXACTLY slim! It's ugly people. If it was pretty people I bet there would be no problem. At least not on my end.
I have to give this a VH, due to the ugly people.
Slimjim on 2009-08-29:
It certainly has me tempted to go find and view this commercial. I doubt that's the reaction poster was going for though.
Skye on 2009-08-29:
I voted you all helpful!
Skye on 2009-08-29:
How much can they really strip on regular TV? OP, where do you live?? We don't get any JITB commercials out here in the wild west.
Anonymous on 2009-08-29:
I need to see this new Jack commercial!
Anonymous on 2009-08-29:
I've seen the commercial. Based on the people in it, I should have been at the casting call. It would have been a sure thing. >:-X
Anonymous on 2009-08-29:
Another successful ad by the JIB marketers!

*BK ads agree*
Ben There on 2009-08-29:
I tried to find it on youtube but I couldn't...
Anonymous on 2009-08-29:
Same here Ben. I couldn't find it on You Tube either
Anonymous on 2009-08-29:
It's been on twice during the Cowboys game. Nothing like granny panties to dampen the mood.
Anonymous on 2009-08-29:
Yaya and Ben, I posted the commercial on the forum side.
Anonymous on 2009-08-29:
Am I the only one who finds it odd folks will take time to get all up in arms over a commercial, but those same folks rarely, if ever, get up in arms over things that MATTER?!
Anonymous on 2009-08-29:
Raven, you aren't the only one.
GenuineNerd on 2009-09-12:
Although there are no Jack In The Box restaurants in Ohio, many of the national cable channels air them. I have seen it on Tru TV and on G4. I especially liked the last scene where the underwear lands on Mr. Jack In The Box's face.
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Offensive Jack in the Box Commercial
Posted by on
I'm just a slight tad disgusted with Jack-Off-In-The-Box's latest *** brainstorm of a commercial, depicting a woman in need of a friggin' tropical smoothie because she's going "street rat crazy" to combat hot flashes. It's offensive and not even mildly amusing. It clearly demonstrates that Jack is obviously a sexist pig.

I humbly offer this suggestion: that the next commercial involve some sort of Jack-Off-In-The-Box remedy for erectile dysfunction. I believe this is only fair. They need to create a new menu item for the old fart with a ***. I have just the thing: an order of "Jack Off's Deep Fried Oysters".

I even have a tag line for this item: "Cheaper than Viagra--and tasty too! For all you old men [snip]."

I suggest anyone else offended by this sexist crap boycott Jack Off In The Box. I know I will. Suck it, Jack. Now I'm really sorry that bus didn't kill you...
     
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Anonymous on 2009-05-27:
So, you hate the commercial and want Jack to die because of it? Who's the one who has no morals?
Anonymous on 2009-05-27:
Your review made JNTB sound even more disgusting...
Anonymous on 2009-05-27:
I like jack in the cracks food.
Anonymous on 2009-05-27:
shocker! lol

When I was a kid I had a few burgers from there,and both times I puked my guts out...I'll throw down a taco or two,but I stay away from the burgers...
Anonymous on 2009-05-27:
Them angus burgers are good, the tacos and the petas are good as well.
Anonymous on 2009-05-27:
Haven't had a really good burger in a while..The CoCo's out here by me used to make dynamite burgers,now not so much
DebtorBasher on 2009-05-27:
And you never will have a really good burger if you don't put Miracle Whip on it!
Anonymous on 2009-05-28:
There is no way I'm putting that goop on anything I eat..There is no place on a juicy burger for the white stuff....Mustard is the way to go
Anonymous on 2009-05-28:
Would you eat a Basher burger Steve.
DebtorBasher on 2009-05-28:
Well then Steve, don't expect to ever have a 'really good' burger than...'cause without Miracle Whip, it would just be impossible.
Anonymous on 2009-05-28:
My friend last week bought a veggie burger and she told me to take a bite man that is the nastiest tasting shyt ever.
DRVROFRED on 2009-05-28:
Since I havn't seen the commercial yet I can only go by the ?comment? Well, as I see it SO WHAT if they show a lady needing a smoothie to combat hot flashes? I find that funny and compared to the things I've done to cool down from these power surges craving a JITB smoothie is not offensive in the least. What kind of a prude thinks this is so personal but uses some really offensive discriptions and language to retaliate? They didn't advertise using the stores napkins for monthly needs..you get the point. I think this poster is having a MAJOR menopause breakdown. Geeze, I climbed into the double door icebox (of course to reach the bags of ice)at the grocery store to cool down. I laughed about it cause it's a natural function in the advancing years. We need humor for this kind of thing to make it bearable. I want to tell OP to take a chill pill but I'm sure I would offend somehow.Can't wait to see the commercial. And I love their tacos with the fake meat in them..Yummy!
madconsumer on 2009-05-28:
I'm just a slight tad disgusted with this review.
Anonymous on 2009-05-28:
Wally,no way in heaven will I touch a basher burger..Mayo drenched lettuce? *gaging*
PepperElf on 2009-05-28:
I saw the commercial and I laughed.

Yes I'm a woman.

Offended? Hell no.

Sorry, but it's a fact... hormones and menopause do affect a woman's temperament.

There's NOTHING wrong with finding humor in the truth - nature's not always nice to us women. And sometimes laughing about it is a great way to make it less horrible.

as for your suggestion of Viagra and onion rings... That's pretty much lame. Not that men shouldn't be made fun off too, but... at least come up with an idea that's at least SOMEWHAT based in truth.

I mean the Menopause commercial directly comes from the idea that a cold drink will help "hot flashes" and that hormones play games with us.

Unless you know some really kinky guys, there's no proof of an onion ring increasing male libido.

I'm all for making commercials that find the humor in both sexes... but at least base it in something plausible.

In fact... Jack actually did that already come to think of it. They had a commercial for their chicken wings, with comments that "now men wouldn't have an excuse to go to Hooters for the wings" (or something pretty close to that)


so you do have equality.
old fart on 2009-05-28:
A new menu item with a *** for the old fart?
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Watch Your Change
Posted by on
MESA, ARIZONA -- I've gone to the same Jack In The Box now for close to 20 yrs now. And I was given a fake $10 bill for change in there drive through. I didn't catch it at first. I went to another restaurant down the street for a separate order of food for my wife. And I used my change from Jack In The Box. Next thing I know the guy showed me it wasn't real. I rushed back to the Jack In The Box witch was just down the street and told the manager the situation. He did not care at all. He turned it all around and told me how does he know I'm not trying to pass off the money onto him. I told him to just look at his security tape and it would show the kid giving me the money but he just smiled and said he couldn't do anything for me.

So I went to the police department and reported him and gave all my receipts that support my story. Like the cop told me the kid in the drive through is probably swapping the $10 bills with the customers change and he would look into it. I'm still out my $10. And I will never go back there again.
     
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Anonymous on 2009-05-07:
"the jack in the box witch".....

It's a CLOWN! lol!
Anonymous on 2009-05-07:
It's spelled counterfeit, not counter fit and it's "which" not "witch"
Anonymous on 2009-05-07:
"I didn't catch it at first."

You didn't catch it at all. Unless you are saying you discovered it was fake and tried to pass it off to the next restaurant and they caught it.

Check to see if you can recover the funds you are out against your homeowners insurance.

How can the cop assume that the drive through attendant is swapping out fake bills for real ones. It could have just as easily been passed to them by a customer, placed in the cash drawer and then passed to you as change. Like you, the "kid" didn't notice it was fake.
sarahnkrystal on 2009-05-07:
We got a fake $20 bill at my store, the lady claimed to have gotten it from the casino....
Ponie on 2009-05-07:
Unfortunately, it's the last person who has possession who is out the money. The police will only form an opinion and are helpless to do anything about it--unless it's providing assistance in cracking a ring. To the poster: Although a bitter pill to swallow, be glad it was 'only' $10. But I understand your complaint. Even $1 would make me unhappy.
jktshff1 on 2009-05-07:
I know it's getting bad when you have to carry one of those marking pens around with you when you shop.
Crown Jules on 2009-05-07:
What exactly did you expect Jack in the Box to do? You have absolutely zero proof that the fake bill came from them. Unless their security cameras are super-HD and can read serial numbers, all they will show is the drive-through guy handing you some money. The manager was probably smiling in an attempt to keep from laughing at such a ridiculous request. And for either you or the police to assume the kid at the window was intentionally swapping out real bills for fake ones is just wrong. I'm sorry you were the victim of a counterfeiter, but JitB did nothing wrong, as far as I'm concerned.
Anonymous on 2009-05-07:
The manager at Jack in the Crack did the right thing by not accepting the fake bill..IMO
Anonymous on 2009-05-07:
Even home quality scanners and printers can generate high-quality fake bills that are hard to spot. Small bills ($5s and $10s) are the most frequently faked currency...because it's not 'worth it' to check them. The current system the OP experienced encourages people to pass off a bad note to someone else, rather than turn it in.
Fufu487 on 2009-09-12:
Unfortunately the law is against you on this one. The manager did the right thing by denying the bill. Because it's a $10 bill, nothing will probably come of this. The money was probably in the cash drawer and passed on by another customer (possibly also unaware), its wrong to blame the window cashier... :(
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Unacceptable Ad Campaign
Posted by on
I remember many years back when a few people died from eating Jack in the Box. That was the beginning of this horrific ad campaign. The first commercial (close to a decade ago) was that of Jack bombing the room in which the board of directors allegedly sat. Obviously, advertisement is all about allusion and innuendo. However, as of late these commercials have become blatant in their violent, racist, sexist, ideals which align with that of a rich, white bigot.

I call to all my conscious brothers and sisters to boycott this hideous corporation in an attempt to stop the mind pollution that we are subjected to constantly.
     
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Anonymous on 2009-05-07:
Which specific commercial are you talking about?
Anonymous on 2009-05-07:
'that one guy' has one loose screw.
jktshff1 on 2009-05-07:
If they are what you say, actors, being the politically correct, liberal people they are would not participate.
KCRovert on 2009-05-07:
Man, how many brothers and sisters do you have that would be enough to make a boycott worthwhile. And why only the conscious ones, what about the unconscious or subconscious ones??
Ponie on 2009-05-07:
Well, at least it isn't a BK commercial. 'Obviously, advertisement is all about allusion and innuendo.' Bingo!
DigitalCommando on 2009-05-07:
These commercials are prepared for a market with the presumed ability to distinguish fantasy from reality. Apparently your not a member of its target market. I've got bad news for you, the unicorn poster in your bedroom should be taken down because they are not real either.
Ponie on 2009-05-07:
DC--LOL!
that one guy on 2009-05-07:
Whether we realize it or not, these types of attitudes towards marginalized groups has a residual effect on the way these groups are treated by a society as a whole. And those of you who fall into the "majority" can compare these humans to the unicrons you have on your wall and on your head. These stories of fantasy that we see as mere entertainment and therefore regard as "not real" are the very vehicles by wgich we are politicized. By this I mean that the unicorn poster on your wall or the Lord of the Rings in your DVD player or the Jack in the Box commercial during the Dodger game is teaching you about race, class, and sex before you step out of your house and into the "real" world. Recognize whether you be conscious, unconscious, reconcious, or subconcious.
jktshff1 on 2009-05-07:
that, I'm a fat old middle class American white guy, how much more minority can you get now adays, but I keep getting blamed for all the woes of the world.
It's teaching you that propaganda if you weren't raised by good moral parents to think for yourself and do what's right.
Still, answer the question, WHY would the actors participate in such a so-called racist commercial if it's so degrading and bad.
It is directed at a particular part of the population. That's not racist, that's business. If you wanted to make dollars, you wouldn't try selling crucifix's to atheists would you?
Go philosophize and blame it on "the establishment" somewhere else.
jktshff1 on 2009-05-07:
Not a sanctuary. Just a forum. Ya forgot Southern and I'm a long way from a kid.
Unable to answer the questions with an intelligent response? You know the definition of assume I presume?

KCRovert on 2009-05-07:
How sad that the OP goes through life with "racism glasses" on...seeing racism in everything.
jktshff1 on 2009-05-07:
KC, right on the money.
that one guy on 2009-05-07:
We have solidarity, and that is what you all lack.
BokiBean on 2009-05-07:
Who's we?
that one guy on 2009-05-09:
We are the underpriveleged people who spend time together in the streets instead of home alone in your rooms.
Anonymous on 2009-05-09:
Ponie certainly does not have a 'meek voice'.

Your insults, 'that one guy' speaks volumes about your attitude and personality.

BokiBean on 2009-05-09:
Hahaha@Ponie! I almost missed that...
BokiBean on 2009-05-09:
Ponie's great people..she just zinged ya, is all. And you got to admit, you left yourself wide open. :D
Anonymous on 2009-05-09:
A three starred member hardly has a meek voice
DigitalCommando on 2009-05-09:
"We are the underpriveleged people who spend time together in the streets instead of home alone in your rooms."
I'm thinking that if I were homeless too that I would spend every avaialable moment hanging out in a TV store just so that I could observe offensive commercials, and then run to the nearest free computer and come to a consumer website to complain about it. Things like wondering where my next bath will come from will just have to take a back seat to the truly horrific part of homeless life, watching TV.

Anonymous on 2009-05-09:
Helz, yeah, DC!
Anonymous on 2009-05-09:
DC, don't forget to download your free chicken coupon so you can eat something while in that TV store.
BokiBean on 2009-05-09:
Hahaha DC! Busted...
DigitalCommando on 2009-05-09:
"You will see us banded together from a comfortable armchair you pathetic observer"
That one guy, I can just see you and the 7 members of your clan piled up on top of the torn lazy boy that I threw out in the dumpster last week. I just can't even begin to describe the amount of power that is transmitted by you from that visual.
that one guy on 2009-05-09:
I am not homeless but I can see that I just wandered into a community 1 2 and 3 star general store patrons. Each and a every one of you is oh so obviously bored and alone. If you all only knew my true identity. An itty bitty little thing like that would totally change your small conceptions of me.
DigitalCommando on 2009-05-09:
TOG, Can I call you Toggy? And your life is so filled with adventure yet you now suddenly have all this time to visit us here? Hmmm, the reasons for that could be endless. Any "small conception" that we might have of you are completely self-generated from your end.
Ponie on 2009-05-09:
'my true identity. An itty bitty little thing like that...' Yeppers! And none of us would want to steal it either because you're telling us it's itty bitty little. DC, I think he picked up the junk at my dumpster too. Was that him riding the bicycle with the plastic bag hanging from the handle bars? My neighbor said he tossed out a half-empty wine bottle and a few minutes later, some dude on a two-wheeler picked it up.
BokiBean on 2009-05-09:
Are you Santa? One of the X-Men? OBama is that you??
that one guy on 2009-05-10:
I am homeless, I am Obama, Santa, the newest member of the X-men. I am leaving the country in 9 days and this has been helpful only so far as it ahas reaffirmed that this beautiful country is filled with wise-cracking prejudice lonely people who spend too much time in front of flashing screens ansd noyt enough time in the street. peace and love to all your stars
Anonymous on 2009-05-10:
TOG, I have not insulted you so please do not insult me or my country. We are not perfect but this is one country that I would be willing to die for. There are not many countries out there that I would feel that way about.
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Taco's
Posted by on
ST.LOUIS, MISSOURI -- My son is disabled and loves JACK IN THE BOX taco's. So, between my brother and myself we get him the taco's whenever he wants them. On 8-4-08 at 2:27pm I purchased his taco's brought them home and he ate them. The next week was pure HELL! He can't walk so I still change him. He has just be introduced to FOOD POISONING! The Taco's made him deathly sick. Now instead of going to see a lawyer and suing them over this I am willing to let them make this right with him. The Phone Number And The Number's on the receipt are as follows: 314-773-1553 JTB#4027 196349 JAK 01.

If they would like a copy of the receipt I can sure furnish them with that. And I was also wondering if it wasn't with any of the tainted tomatoes the sauce was made from.
     
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Sparticus on 2008-09-04:
Not sure if you would get away with suing for food poisoning. It is very difficult to prove THAT meal is what caused it.

I got sick lastnight from eating some under-cooked chicken at a Max & Erma's restaurant. I noticed it looked a little pink, so I pulled those parts off. I should have sent it back.

Later last night I found myself deathly sick... but it passed. If you son is still sick after a few days, it may be something else! I would have him go to a doctor.

Good luck.
Anonymous on 2008-09-04:
Food poisoning symptoms don't occur a week after consumption, if that's what you're saying here. Deep fried tacos...
they should just call them Grease Pockets.
Anonymous on 2008-09-04:
I agree Sparticus. The child ate the tacos and didn't get sick until a week later. Nearly all foodborne illness has an onset of symptoms measured in hours, not days. The child could have gotten sick from something prepared in the home or elsewhere. Or, picked up a diarrhea-causing pathogen somewhere else. BTW: The FDA determined the past outbreak was not due to tomatoes...it was jalopenas and fresh chilies imported from Mexico...at last word.
DigitalCommando on 2008-09-04:
Have you ever opened up a JITB taco and looked at the meat? It's more like a mystery meat paste than meat. I wonder what they are mixing with the meat to get that.
Anonymous on 2008-09-04:
You're being generous, DC. The stuff inside looks more like 'diaper scrapings' than any meat I've seen.
DigitalCommando on 2008-09-04:
Soylent Green!
Anonymous on 2008-09-04:
Soylent Green was a great Heston flick. Who would have known it was laced with true snap shots of our future.
heaven17 on 2008-09-04:
Just wondering...how exactly did you zero in on these tacos as the source of his illness, especially after an entire week lapsed before he actually got sick?
Did you take him to a doctor (I assume you did since he was 'deathly sick')?
Anonymous on 2008-09-04:
I see a fast-food remake of Heston's flick: "Soylent Brown" After discovering a JITB secret installation of porta-potties with piped in Vivalde, the hero runs through the streets shouting..."It's feces...Soylent Brown, is feces!"
Anonymous on 2008-09-04:
*sigh* I'm sorry the little guy was sick, but there is no way you can prove JITB is the cause.
Anonymous on 2008-09-04:
I'm not sure the OP meant her son didn't get sick until a week later, as she said "The next week was pure HE**," which could mean that he did get sick soon after eating the tacos and was sick for days.

Still, the fact that you are going to give JITB the opportunity to 'make it right with him' vs suing them, doesn't sit well with me.

First, you don't mention whether or not you actually took your deathly ill child to the Dr, or what the Dr determined to be the cause of his illness. It's very hard to pinpoint where exactly food poisoning stemmed from. If you truly felt it was from the tacos, you were obligated to call JITB and let them know, in the event that they did have tainted items that may have caused others to also become ill.

Second, what are you looking for here? Compensation? An apology? What exactly?

Third, why did you see a need to tell us your son is disabled? Does that make a difference somehow?
Anonymous on 2008-09-04:
Deathly sick? How long was your son hospitalized for this illness that caused him to be deathly sick? What did the doctors say? Did you get a medical report from the facility that treated him? (Sorry in advance for this, guys), did the hospital send a stool sample to the lab to be cultured? Did you or a legal representative contact JITB corporate office to see if any others had reported any illnesses due to their product? And, no offense but this could have happened to any child, disabled or not. I believe that your son may have needs that may have caused this illness to be more severe, but all children are a valuable resource and we should be concerned for all, equally.
Anonymous on 2008-09-04:
hahaha justcuz. Get out of my head!! I just saw your post as my post went up. :)
Anonymous on 2008-09-04:
LOL John, I was just going to ask if you were peering over my shoulder while I was typing! :)
Anonymous on 2008-09-04:
Nice catch, justcuz. I also based my response on the fact that almost all foodborn illnesses last less than a day or two. I would be reluctant to allow an illness of the type of severity indicated to go on for a week before seeking medical attention. I think disability was mentioned because the child may not be an infant. Rather, the OP led me to believe it is an older child who is disabled and wears diapers because of incontinence issues. Just IMHO and a guess.
Anonymous on 2008-09-04:
Thanks Doc J
I just have this 'ill' feeling that the OP is looking for compensation from JITB, because her son is disabled.
Principissa on 2008-09-04:
Surely your doctor told you what caused your son's illness. Did he/she confirm it was the tacos from JITB? When exactly did he become ill, how long before you took him to the doctor/hospital?
Anonymous on 2008-09-04:
I hate to be cynical, justcuz. But I have the same 'ill' feeling. "Now instead of going to see a lawyer and suing them over this I am willing to let them make this right with him." triggers my cynicism. What could make it right? Free tacos for life? Boxes of diapers? Reimbursed medical care? Hard to sympathize when a threat is thinly disguised in a plea for help. Again, my guess and opinion.
Anonymous on 2008-09-04:
I agree justcuz and doc. I zone out right away when legal recourse is mentioned before an establishment has had the opportunity to respond. Makes the OP appear to be greedy. How "gracious" of them to give JITB the opportunity to make it right. Why not give JITB the chance to make it right before posting a complaint on a consumer website?
Anonymous on 2008-09-04:
That was exactly what did it for me too, Doc J, and the fact she made no mention of actually seeking medical care for her child.
Anonymous on 2008-09-04:
Yes, that is interesting John. The OP quotes the JITB store's phone number and does not relate if they contacted JITB or post any response by JITB. I dunno, Kimmosabe, me smell an ambush here.
Anonymous on 2008-09-04:
Excellent point, John, I am even more convinced now that this post is based on pure greed and nothing else.
Principissa on 2008-09-04:
What I don't understand is if this child was "deathly ill", why no mention of medical attention? I know most of us on here, me included would rush their kids to the hospital or doctor if they displayed any signs of being deathly ill. So was the child even ill at all?
Anonymous on 2008-09-05:
I believe the child may have been ill, but I don't think it was due to the JITB taco's. The timing is not right. The OP wants to make a few bucks and is using their child as a pawn in their attempt to extort a few dollars out of Jack in the Box. Shame on them!
Principissa on 2008-09-05:
I agree John. It's sick when parents try to exploit their kids for money like this.
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