IRVING, TEXAS -- Placed an order at the drive through go to window to pay and the amount is way more than it should be. The employee says oh well the owner hasn't changed the menu the prices are more than what are posted. .. .. .uh hello what RESPECTABLE establishments doesn't honor the prices that are listed. But it does not end there. The employee says we get that complaint all the time! I'm sorry but this owner is a thief! Something needs to be done1 Replies - Latest reply on 12/18/2013Add reply
APPLE VALLEY, CALIFORNIA -- This is a warning I wanted to get out to the Town of Apple Valley because I am not sure who to speak with. I ate food from Jack in the box on Apple Valley Rd. in Apple Valley CA.Right away I became severely sick. I was vomiting non-stop, very weak, fatigue, up-set stomach, no appetite, and could barely drink any water. I went 2 days of this then had to seek medical attention and was told I got Food Poisoning. Day four I have since lost 10 pounds and have only be able to hold down water, toast and apples. I plan on taking this complaint to the Department of Health and anyone willing to listen. Thank You for your time.2 Replies - Latest reply on 08/19/2013Add reply
I would like to say thumbs up to the black girl that works at the Jack In The Box in New Caney, Tx. you should hire more people like this. Theres nothing like having a good person that knows her thing when it comes to good customer service. Tell her to keep up the good work. Add reply
AUBURN, CALIFORNIA -- I am writing to complain about the recent Jack In The Box commercial which shows three supposedly college students eating "loaded" sandwiches on a lawn. This commercial makes your company looks like it approves of young people smoking weed. Why else do you have girl stagger around the lawn shouting how she is so loaded. You are alluding to the fact that it's ok to be stoned. I will never ever do business with your company. That commercial is disgusting and should be pulled. I have also written the CEO of Jack In The Box. I know I am not the only person is offended by this commercial. Do you want our nation to become a country of "dumb and dumber"? Keep it up. We are headed that way with people like you.3 Replies - Latest reply on 12/03/2012Add reply
3459 ALTAMESA, FORT WORTH, TEXAS -- I like your many choices of food that you have on your menu, but I don't like the customer service I receive on take-out food at location 3459 Altamesa, Fort Worth, Tx. I haven't eaten there in a while because of the same reason, but I thought maybe by now it might have changed. I went to the store on 06/24/2012 and ordered 1 Jr Jack value meal and a total of 4 Tacos (time:6:49) and at this time they were not busy. I got home and and did not receive my tacos.
3 Replies - Latest reply on 06/27/2012Add reply
This is the reason I quit going there before. I live about 2 miles round trip and I don't like eating my food cold, because I have to go back to pick up the rest of my order and all they can say without remorse that they are sorry. I have worked at a bank for 16 years and dealt with people all the time. I appreciate your time on this. Thanks, Linda Moore
I went to the drug store in Humble and stopped at Jack in the box for a Breakfast Jack. Got back to my home in Huffman Texas. Opened the sandwich and it was a Hamburger of some kind, dripping with mayonaise and I was so disgusted. I tried to call them and their phone was messed up.
I suddenly remembered why I stopped going to Jack in the Box plus the offensive commercial on television.
Short of help took forever to get served food was cold eggs dry and over cooked bacon cold hashbowns cold pan cakes cold and tuff. Add reply
Since going under new management the pastmonth or so this location is terrible! The manager girl is young unprofessional and rude. I always hear hear treating her employees like crap when I go there for breakfast 3 times a week. And now they are so slow use to be fast and friendly not anymore! I'm going else where now 2 Replies - Latest reply on 07/25/2011Add reply
ARLINGTON, TEXAS -- I decided to go to Jack In The Box after school. I evem went through the drive(something I rarely do). I ordered a number 9 which was a combo for 5.99. The total was a bit high so I calmly told what the price on the board was. they had someone go outside to look at it. instead of giving me the 5.99 price of the meal I got the meal for free. this is what can happen when you don't yell or scream at someone for an error. 10 Replies - Latest reply on 10/15/2012Add reply
So me and my husband decide to go to lunch to Jack In The Box with our three girls everything was good until he. finished his food and was still hungry so he gets up to order and the cashier without caring I was there with our children in a very high pitched voice tells my husband hes a very handsome man and that all the girls there thought so too but they didn't have the balls to tell me I just saw other people eating there turn there heads to look at me. All the manager did was laugh. My nine year old daughter said it was out of line for her to do that. Never will I return there I couldn't say anything to her because my kids were there and I knew it would get ugly..ill take a compliment on my husband anytime. but flirting and the way she said it was so beyond rude.6 Replies - Latest reply on 05/29/2013Add reply
Where's the Beef?
I saw on the news that someone has filed a class action suit against Taco Bell over the percentage of beef in their taco filling. I happen to like Taco Bell tacos. Perhaps the plaintiff would like to ... read full review21 Replies - Latest reply on 01/23/2014
Several times I have gone to Jack In The Box on Wax Road and all you do is wait.
4 Replies - Latest reply on 12/14/2010Add reply
Today went inside and their was only three people there, and they were waiting on their food.
10 mins. and never was waited on.
I don't think they have enough help.
Slowest fast food place I've ever been in.
We left and two that came in after us also left.
Jack in the Box serves moldy food
SAN JOSE, CALIFORNIA -- They served me moldy food.
They hid it deep inside the food item.
I bought a breakfast burrito. I opened it and found mold on the flour tortilla, on the part that was folded in at one end.
They ... read full review5 Replies - Latest reply on 12/13/2010
Apparently Jack's bubble head contains nothing but air which is passed down to his managers! A counterfeit credit card in my name was used to purchase approximately 40.00 worth of food at a Jack in the Box in Bakersfield, CA. When I called "guest services" I was told that Jack's policy is NOT to ask for identification when purchases of any amount are made. The "Senior agent" I talked to was totally rude, asked "...just what do you think Jack in the Box is going to do for you?" I felt like I was the criminal!!! I was basically told I was SOL until my bank reversed the charge - I was told Jack's policy was to not contest bank reversals because they (JIB) didn't ask for ID. she wouldn't supply me with the store location or phone number. When I explained about filing a police report she told me she would give me a report number to give to the police department. So because of Jack in the Box policy and a crook with an affinity for junk food....my bank and I are stuck with the footwork of trying to get back my money. 8 Replies - Latest reply on 10/15/2009Add reply
I will not patronize a Jack In The Box ever again. The advertisement showing people stripping off their clothes is terrible, especially for a restaurant that caters to children.
15 Replies - Latest reply on 07/11/2013Add reply
Good By Jack In The Box!!
I find the most recent Jack in the box advertisements on TV disgusting. This is supposed to be a family oriented restaurant. If this is the only way they feel they can advertise their product, I will not be buying any of their food again. They need to get back to where they belong ./... in the households with children. Shame on them! 15 Replies - Latest reply on 09/12/2009Add reply