Top Customer Complaints & Reviews:
The treatment that we received from Mary the manager at a JB Robinson's OH is nothing short of unacceptable and a disgrace to the company.
I bought a wedding set for my fiancee on 12/13/01. We've had it repaired twice
since then.
Latest Reviews:
DON'T BUY FROM JBRJOLIET, ILLINOIS -- Don't waste your time with this store. My husband purchased my wedding and engagement rings from JBR and had no complaints at ...
-- Complaint Posted by Smilie2772 on 09/20/2012
Never go back - Citizen WatchVIRGINIA BEACH -- My Fiance purchased a citizen watch at JBR for my Christmas present. Before I realized it isn't worth it to me to have a watch(I ...
-- Complaint Posted by Eislemike on 01/11/2012
Poor customer service at store - Engagement ringWESTLAND, MICHIGAN -- I went to JB Robinson Jewelery on OCT 21st 2011. I walked in the store with my girlfriend and checked out a few engagement rings.... ...
-- Complaint Posted by Edgar67147 on 12/06/2011
Warranty Issues - Replace A StoneI bought a ring Nov 2009. I had it cleaned and inspected every 6 months or so per the warranty instructions. However, the last ...
-- Complaint Posted by Lhoffman on 09/13/2011
Faulty Jewelry - Movado Watch This is the worst jewelry store ever and I will NEVER purchase anything from there again. I bought a watch from them that was ...
-- Complaint Posted by DaLa on 03/03/2011
Buyer Beware - Engament Ring SetOHIO -- If you are planning on purchasing from JRB or if you have already don so, such as myself, please consider this. My following ...
-- Informative Posted by William130 on 01/03/2011
Nothing but satisfied - ring upgradeWALDORF, MARYLAND -- I have to write this review. All of the previous reviews have been so negative, but my experience was nothing but pleasant. I ...
-- Compliment Posted by Karleighrr on 09/09/2010