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J.B. Robinson Jewelers

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28 Reviews & Complaints

Company Contact Info
Contact Info: 375 Ghent Road | Akron, Ohio 44333

Top Customer Complaints & Reviews:

The treatment that we received from Mary the manager at a JB Robinson's OH is nothing short of unacceptable and a disgrace to the company.
I bought a wedding set for my fiancee on 12/13/01. We've had it repaired twice since then.


Latest Reviews:

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Always a Good Experience - Engagement and Wedding Rings -- Compliment Posted by Lennonclock on 05/06/2013

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DON'T BUY FROM JBR
JOLIET, ILLINOIS -- Don't waste your time with this store. My husband purchased my wedding and engagement rings from JBR and had no complaints at ...
-- Complaint Posted by Smilie2772 on 09/20/2012

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NEVER BUY FROM THIS COMPANY - SHADY COMPANY - Engagement ring and wedding band
AURORA, ILLINOIS -- JBRobinson has the WORST customer service of any company I have ever dealt with! The customer is NOT their first priority, their ...
-- Complaint Posted by Stevenber21 on 06/07/2012

Never go back - Citizen Watch
VIRGINIA BEACH -- My Fiance purchased a citizen watch at JBR for my Christmas present. Before I realized it isn't worth it to me to have a watch(I ...
-- Complaint Posted by Eislemike on 01/11/2012

Poor customer service at store - Engagement ring
WESTLAND, MICHIGAN -- I went to JB Robinson Jewelery on OCT 21st 2011. I walked in the store with my girlfriend and checked out a few engagement rings.... ...
-- Complaint Posted by Edgar67147 on 12/06/2011

Warranty Issues - Replace A Stone
I bought a ring Nov 2009. I had it cleaned and inspected every 6 months or so per the warranty instructions. However, the last ...
-- Complaint Posted by Lhoffman on 09/13/2011

Don't Waste Your Money/Time of Warranty Poor Repair - Wedding Ring Set
STERLING HEIGHTS, MICHIGAN -- 02/27/00 Purchased ring and insurance for approximately $240. Ring had to be inspected every six months to keep warranty coverage. ...
-- Complaint Posted by Adalena on 04/23/2011

Total Experience was unprofessional, to say the least. - Ring re-sizing
UNIONTOWN, PENNSYLVANIA -- December 2010 I dropped my ring off in the Uniontown, Pa JBR store to have it resized. After waiting three weeks, I received ...
-- Informative Posted by Apage.design on 04/05/2011

Faulty Jewelry - Movado Watch
This is the worst jewelry store ever and I will NEVER purchase anything from there again. I bought a watch from them that was ...
-- Complaint Posted by DaLa on 03/03/2011

Months to repair - Engagement Ring -- Complaint Posted by PF1961 on 02/27/2011

Amazing customer care and service - Gold locket and chain
RACINE, WISCONSIN -- I have been a customer of JBRobinson's for about 2 years now my father has been a customer of their's for as long as I can remember. ...
-- Compliment Posted by PTJohnston on 01/29/2011

Buyer Beware - Engament Ring Set
OHIO -- If you are planning on purchasing from JRB or if you have already don so, such as myself, please consider this. My following ...
-- Informative Posted by William130 on 01/03/2011

Jb robinson jewelers BATE & SWITCH on DIAMONDS - I HAVE PHONE #'S TO HEADQUARTERS
WALDORF, MARYLAND -- To all those who have been victimized by JBR I hope my info helps, I feel your pain. Try to not let the anger and suspicion ...
-- Complaint Posted by Luvyourpets10 on 09/28/2010

Nothing but satisfied - ring upgrade
WALDORF, MARYLAND -- I have to write this review. All of the previous reviews have been so negative, but my experience was nothing but pleasant. I ...
-- Compliment Posted by Karleighrr on 09/09/2010

JB Robinson Misleading Company Representation - Ring
WALDORF, MARYLAND -- JB Robinson Waldorf Maryland Sale Lady with a very dark haired Asian selling her own jewelry while working. I was approach while ...
-- Complaint Posted by Misay on 09/01/2010

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