J.C. Penney Company, Inc. Customer Service

1. Customer (NO)Service
   We purchased blinds for our entire house in September. When they finally were delivered in DECEMBER, half of them were wrong. ...
2. Why I Cancelled My Account
   I sent Penneys $50.00 when my bill was $52.00. I called and explained and was told I would be hit with a late charge even though ...
3. Worst Customer Service Ever
   I've been a JCP customer for years. My credit card with them is over 30 years old: one of the old red ones. As a rule I charge ...
4. Drapery Disaster
   We needed new drapes and thought we were lucky when we noticed that JC Penney was having a sale. Our problems began when we ...
5. Discrimination and Harassment
   This letter is to discuss the experience at your Minot, North Dakota JC Penny’s store. The experience was the worst form of ...