LA GRANGE, ILLINOIS -- I have to agree with the woman who complained about Penney discontinuing the Cabin Creek pants. Purchased those pants for years in every color and bought more when they begin to wear. Could not believe ... read full review7 Replies - Latest reply on 11/28/2013
Reselling Bought Clothing!!i
BRONX, NEW YORK -- I purchased clothing. The cashier failed to place the 2nd bag of clothing on the counter as she was loading the 2nd bag underneath the counter along with the other bag. I thought she had placed all items ... read full review2 Replies - Latest reply on 02/28/2013
PLANTATION, FLORIDA -- I am so disappointed in the changes JC Penney has made to my beloved store. I have been a regular shopper at JC Penney for 30+ years and I just can't believe they discontinued my Cabin Creek pants. For the first time I didn't go there for any Christmas shopping. I used to buy all my gifts and all of my family's clothing and home goods. The store was so busy before the changes were made, now it's empty.
1 Replies - Latest reply on 02/18/2013Add reply
Please bring back the Cabin Creek brand and the coupons and all the old stuff we loved about JC Penney, before you file chapter 11.
MANASSAS, VIRGINIA -- I just wanted to let you know how much I love the new JCPenney! I usually shop the Manassas location (it is hard for me to get to, as it is quite a distance from my house, but it is always worth the trip!) or shop on the Internet. I have always loved this store, but am thrilled with the new changes. I like getting a better price on QUALITY merchandise, without having to use a coupon.
4 Replies - Latest reply on 03/10/2013Add reply
I have also found that the employees are so helpful and nice! Someone must be working very hard to train the associates and the hard work is paying off, and it shows!
Keep up the good work JCP. I know you are have a rough transition period, but I believe you will come out on top!
Credit card transaction
TULSA, OKLAHOMA -- Yesterday, at the Wooddland Hills store in Tulsa, OK, I bought items totaling $78.13. When I presented my charge card, the cashier asked me if I wanted to "round up" my total to $79.00. I, of course, ... read full review7 Replies - Latest reply on 08/02/2013
CITRUS HEIGHTS CA, CALIFORNIA -- I was shopping and there is a woman employee in her 50's there. She was so busy gossipping about other associates to another customer and talking very loudly that everyone could hear what the store manager said. I really do not think customers really care what is going on in the store. I can not believe that management allows that to happen. No wonder JCPenney is going down hill. I think the associates name was Cathy in the home dept. I will Never shop there, who knows what other stuff she gossips about that people can hear- Personal info of Customers?6 Replies - Latest reply on 10/29/2012Add reply
You have a display up in the store for 200 count sheets and there are none in full size. You have so many twin and queen but no full..... I had to go to another store and look there. 4 Replies - Latest reply on 10/10/2012Add reply
GEORGIA -- I read the analysis of JCPenney's drop in sales. The reason given was the new pricing strategy.. "Everyday Low Prices", doing away with the "70% Off" type strategy.
2 Replies - Latest reply on 08/11/2012Add reply
There was a one or two sentence paragraph about advertising changes, using "kids, dogs and bright colors." Nothing was said about Ms. DeGeneres and the Gay emphasis as seen on the Mother's Day and Father's Day Ads.
Has anyone at JCP considered that this long standing American Fixture Retail Store, has alienated many of it's former customers? I just feel like there are some dots that are not being connected at JCP.
A former employee and customer
Late Fee problem
FLORIDA -- So much for JC Penney "Fair and Square. no games. no gimmics." They're playing a game of un-owed extra fees with me!
I have my payments for this JC Penney account sent directly from my bank before ... read full review1 Replies - Latest reply on 06/25/2012
EAST BRUNSWICK, NEW JERSEY -- I placed an order for a sofa and loveseat in the East Brunswick store. The cashier entered my order incorrectly, did not choose the correct color, and did not inform me about the long delivery times (he ... read full review2 Replies - Latest reply on 05/01/2012
Cabin creek pants
KELSO, WASHINGTON -- I am wondering if Penneys is trying to give their loyal customers the boot!
I have been buying Penneys products for years. They have discontinued my favorite pillows, bedding and nylons but I stayed ... read full review3 Replies - Latest reply on 02/19/2013