Jeep

4 reviews & complaints.
www.jeep.com


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Poor Warranty Repair
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Incident = I have a 2009 Jeep Wrangler x that I purchased new, The drivers side seat has already been replaced and now needs it again and the passenger seat as well. The Jeep was taken to the dealership in January and they ordered both seats,7 months later we are still waiting for the seat covers to come in. When I spoke to the claims representative on this he stated they should be in by August the 10th. I told him this was unacceptable and he said it was all he could do. I told him that they make Jeeps every day and that a seat cover should not be hard to get and that if this is how Jeep handles the warranty work then I will not buy another Jeep and I will probably trade it off for a new Chevy. I also told him I will take it to a car show or Jeep event and hang signs up telling them about Jeep and how their reps handle issues. He stated go ahead and do what you got to do.

     
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Brakes & Pick-Up
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I own a 2009 Jeep Grand Cherokee Laredo. I have taken it to the dealer many times. They can never fix the squeaky brake noise.

Now it is not accelarating after you stop at a red light. Overall the Jeep is not a well made SUV.

     
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Jeep Keys are a rip off.
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COSTA MESA, CALIFORNIA -- I went to Honda to get a key make, cost $50. Next I go on the same day to Jeep to get a key make, cost $53 for Key and another $60 to have the key programmed. So the end result a single key for Jeep is $110 how can the be right in any market.

     
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Great service after purchase
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DETROIT -- I had an wonderful experience at the Jeep dealership in Rochester. Months after my purchase the dealership offered great service for every little detail I asked for. I would definitely recommend them for anyone looking to buy.

     
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