WA, WASHINGTON -- In 2006 I bought a brand new Jeep Compass. I drove it off the light, not knowing a light was a engine light problem, it took the dealership 7 months to figure out how to turn the engine light off. then approximately one year after I bought it the right ball joint went out. I took it back in and they fixed it. It was under warranty. Then 43000 miles later and 3 years later the left ball joint goes out, but it is no longer under warranty. Because it was unsafe and not under warranty, I took it to a frame and axle place by my house.
I then called Jeep corporate to ask if they would reimburse me and stand behind their product because a ball joint should not be going out in a pretty new vehicle. They refused to reimburse me.