WA, WASHINGTON -- In 2006, I bought a brand new Jeep Compass. I drove it off the light, not knowing a light was a engine light problem. It took the dealership 7 months to figure out how to turn the engine light off. Then approximately one year after I bought it, the right ball joint went out. I took it back in and they fixed it. It was under warranty. Then 43,000 miles later and 3 years later, the left ball joint goes out, but it is no longer under warranty.
Because it was unsafe and not under warranty, I took it to a frame and axle place by my house. I then called Jeep corporate to ask if they would reimburse me and stand behind their product because a ball joint should not be going out in a pretty new vehicle. They refused to reimburse me.