Jet's Pizza

1 Reviews & Complaints

Poor Service
Posted by Old fart on 10/15/2008
SAGINAW, MICHIGAN -- I have used Jet's Pizza numerous times since they came to town and were very pleased but on October 15, I have reason to change that opinion...

We ordered one salad and Jet bread to be delivered to our home which is a mile and a half away..
The delivery was to take 45 minutes which we had no problem with, but when the order was delivered the driver failed to deliver the salad.. We called the company and were rudely treated by the counterperson and the manager on duty who told us it would be ANOTHER 45 minutes and gave my wife a very perfunctory "sorry"..

The delivery man finally appeared a half hour later with the salad and a mumbled "um sorry"..
For a $2.50 delivery charge and a $3 tip we would expect more, considering the order was only $10...

Old Fart
Saginaw, Michigan

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Posted by Anonymous on 2008-10-15:
If it was that close I'd not chance it, but rather go get it myself to save the tip and hassle.
Posted by DebtorBasher on 2008-10-15:
TEN BUCKS! Make your own salad...they probably don't wash their lettuce or anything anyway. Them forgetting it the first time was probably a sign.

Are delivery people supposed to ... or can they check orders before they leave the place? I'm asking because I don't know and it would seem to me it would be alot less hassle for them in cases like this, if they took the time to check it...yes, I know they've got runs to make, but still...I think it should be a part of their job. You can't blame the delivery person for a screwed up order (Not saying that Old F is), but as a service to the customer it only makes sense for them to check it first.
Posted by old fart on 2008-10-15:
That was the salad AND the jet bread.
Even so, we got shafted...
Posted by DebtorBasher on 2008-10-15:
What exactly IS Jet Bread?
Posted by old fart on 2008-10-15:
I fired off an e-mail to their corporate so it will be interesting to see if they respond..
Posted by old fart on 2008-10-15:
Jet bread is a square piece of cheesy garlic bread that is good when it's HOT, which it wasn't by the time we got the salad to go with it..
Posted by Principissa on 2008-10-15:
Fart I'll have princess make you some cheesey garlic bread. She hooked me in one bite.
Posted by old fart on 2008-10-15:
Mr. Princi... I'll take you up on that if you can get it here hot from Kentucky to Michigan..
apparently Jet's pizza can't do it going up the road a mile and A HALF...
Posted by old fart on 2008-10-15:
Hey... I'll see you guys later... The debate is on and I want to see how many hollow promises these turkeys make...
Posted by DebtorBasher on 2008-10-15:
Here's what you missed so far Old F. ...
McCain: You called me names
Obama: You called me names first
McCain: You lied
Obama: You lied too
McCain: You hurt my feelings...say you're sorry
Obama: Uh, Ah, Uh, Uh
McCain: Your people said nasty things about my people
Obama: Uh, Ah, Uh you're people said bad things too
McCain: You made Joe the plumber cry
Obama: You lied to Joe the plumber
McCain: I stuck up for you
Obama: Uh, ummmm, uh.....
Posted by Anonymous on 2008-10-15:
Joe the plumber for president.
Posted by Anonymous on 2008-10-16:
Ahhhh, DB. That's what I miss about recess on the playground...
Posted by Anonymous on 2008-10-16:
Pizza delivery is a crap shoot.. When at all possible I favor picking it up myself. They did you wrong Old_fart. They should have comped you a little something.
Posted by cherpep on 2008-10-16:
I'm surprised they didn't give you the salad free of charge. I often get deliveries from Jet's, on those nights where I can't fathom getting back into my car, and have no intention of cooking. When they forgot the salad once, after my phone call, they sent it quickly, with no charge. They kept me as a faithful customer.

(JET's bread is awesome!!!)
Posted by Anonymous on 2008-10-16:
OldF,a mile and a half away? You could have walked there and picked up your order in the time it took them to deliver.Plus you would have got some excercise

Never had the Jet pizza...good is it?
Posted by old fart on 2008-10-16:
We just got a call from the local Jet's manager after he got the e-mail complaint from their corporate... he agreed to give us a free salad and bread...
He also made all kinds of excuses about how they run their delivery routes.. I wasn't impressed with their excuses but I like their pizza enough to pick it up myself..
Posted by Anonymous on 2008-10-16:
Well, good, OF, justice has been served. Glad you were able to get this resolved--and so quickly too!
Posted by Principissa on 2008-10-16:
old fart, we too just pick it up ourselves. On the off chance we order a pizza, we find it easier and cheaper to get it ourselves. We just do rock/paper/scissors, and loser goes and picks it up.
Posted by Anonymous on 2008-10-22:
Try totino's frozen pizza next time
Posted by Anonymous on 2008-10-22:
Put my comment back or explain what rule if any it violated. This review is about salad and bread and has nothing to do with frozen pizza.
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