JG Wentworth

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Abusive Commercial
Posted by on
I contacted JG Wentworth 12/17/2010, requesting to talk to someone in their complaint department. A person identifying himself as Tim said I could voice my complaint t him.

I addressed their commercial with people screaming out their window about how they want their money now.

Tim the became extremely condescending stating that commercial had made them millions of dollars.
I asked to speak to a Supervisor or be transferred to a complaint department.
He raised his voice and asked me what I did for a living. I told him I was laid off.
He laughed and suggested I start writing commercials.

I again asked to speak to someone else about the abusive commercials. I was tired of hitting the mute bottom every-time the commercial aired.
He told me I could change the channel and hung up on me.

I was trying to watch FOX News.
FOX this is one of your sponsors?

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User Replies:
Anonymous on 12/17/2010:
I've seen these commercials. Annoying? Yes. Abusive? Not in my opinion..what makes them abusive?? Did they get your attention as desired? They sure did!
Anonymous on 12/17/2010:
I'd rather watch those commercials than those ambulance chasing P.I. attorney ads or the tech/vocational school ones that they show every 5 minutes during the day.
Talk about pathetic!
fast327 on 12/17/2010:
Can they be any worse than HH Gregg?
Slimjim on 12/17/2010:
I like the one in the bus when they all start singing opera better.
You know, I can't say I ever would consider actually calling a company to complaint because I don't particularly care for their commercials when there was nothing offensive or inappropriate about them.
I know, call me crazy.
jktshff1 on 12/17/2010:
I kind of like the different voices and the expressions they make.
Slimjim on 12/17/2010:
♫ call JG Wentwort, 877 -cash now ♫
Now that's stuck in my head
Skye on 12/17/2010:
They also have a very ANNOYING commercial, done in opera. Makes you want to scream!
Venice09 on 12/17/2010:
The worst thing any business can do is laugh or be condescending to a customer, regardless of the complaint.
Slimjim on 12/17/2010:
Customer also is defined as a purchaser of goods or services. Honestly, if the OP does not have a structured settlement, and in no way would be a candidate to do business with Wentworth, then I believe they have no valid reason bogging down employees trying to do their job with critiques on their advertising choices.
madconsumer on 12/17/2010:
I too hate this commercial!!
trmn8r on 12/17/2010:
"IT'S *MY* MONEY AND I WANT IT NOW!" I love this commercial, and while the advice the CSR gave you was snarky, I laughed.

You don't sound like you are or will be a customer, so they probably aren't worried about shoeing you away.
Starlord on 12/17/2010:
My mother-in-law hit the Arizona Lottery in 1988, and immediately, J.G. Wentworth began a campaign of telephonic harassment, calling almost every day, wanting Ma to sign up with them. She won a million dollars paid over twenty years, and they wanted her to sign her lottery winnings over to them for half of that amount. The commercials, at least, are cute.
PepperElf on 12/18/2010:
did you expect them to pull the commercial because YOU disliked it?

ams24 on 03/11/2011:
I have to agree with the JG Wentworth employee. It's not their fault you're incapable of using a remote control. Take responsibility for yourself and change the channel or turn the tv off completely.
Mary Dee on 07/13/2011:
Re Complaint agout JG Wentworth on Fox ~ well I am on CNN or HLN and there they are screaming from windows and I rarely can get to remote in time to mute or change channels. What can we do!??
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Horrible advertisement
Posted by on
You people have the most annoying advertisement and its very crude for grown up people to be yelling out of windows about not getting their money I mean get real people I for one an offend by these ads and have to mute my TV and leave the room ....Come on either get a better way of advertising or think about getting a new ad company cause the one that you have is really BAD !!!!!
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User Replies:
Anonymous on 08/27/2010:
Why do you think addressing JG Wentworth on this site will yield results? You already have the solution--mute it, change the channel, or leave.
DebtorBasher on 08/27/2010:
LOL....my Dad HATES that commercial. He grabs the remote and mutes it every time it comes on, then complains because he can still read their lips! LOL!
Anonymous on 08/27/2010:
Anonymous on 08/27/2010:
I like the opera ad, where they are all singing "I have a structured settlement and I NEEEEEED CAAASSSHH NOOOOWWW call JG wentworth 877 cash now 877 cash now 877 cash now! See? IT WORKS! That's why they DO IT! To make you remember the number and the commercial so you CALL one day!
Anonymous on 08/27/2010:
I don't think they really expect people to be screaming out their window, its just an ADVERTISEMENT! jeeze lighten up a little.
Obsfucation on 08/27/2010:
You know what the funny thing is? When they are screaming "it's my money and I want it now"? Well it isn't their money. They are talking about structured settlements, which means that someone has agreed to settle a claim for some number of yearly payments. It isn't THEIR money until the annual payment, and that's what they agreed to.
tnchuck100 on 08/27/2010:
First, consider the clients they are trying to attract - IDIOTS! People who will be easily conned into accepting 30% as a cash payout. I don't know how much of the "settlement" they keep for giving you money up front but I am guessing it is a considerable sum.

Second, Obsfucation, they were probably FORCED into a "structured settlement". Probably not something they readily agreed to. So I say it IS their money.
olie on 08/28/2010:
tnchuck100, I'd bet the company can use math to show how their 30% cash-on-the-dollar is really a good deal for their clients. They'll use terms like "amortization" and "compounding". Words that only CPAs understand. They'll pull out tables and figures and they'll add and multiply with decimals.

And somehow, it will all make sense.

It's unfortunate.
Bradyfantumlinbrensandperry@hotmail.com on 01/17/2014:
I hate these advertisements you have they are annoying! Why can't you just talk instead of singing !!!!!
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