Think twice before buying
SAN DIEGO, CALIFORNIA -- After making a purchase from Jitterbug I wasn't given any account number or any shipping notifications. So I went online and I found all those negative reviews and complaints about Jitterbug... I called ... read full review1 Replies - Latest reply on 04/27/2011
Company refused to close my account without charging an extra month. Their policy is to squeeze an extra payment out of you.
2 Replies - Latest reply on 01/13/2014Add reply
My policy is to not pay for services I don't want!
CARLSBAD, CALIFORNIA -- I have a three year old Jitterbug cell phone. I have not used it for a few years. I tried to add minutes so I can use it again. The Jitterbug people said that it was too old of a phone for me to add minutes. I said I have a friend that has one just like it, and he can use his. They said it is because he has been using it continuously. I didn't realize that once you stop using a Jitterbug phone, it becomes worthless and unusable. All they want to do is sell me a new phone. What a scam... Stay away from these people....Add reply
Do not rely on the website map that shows coverage over most of the U.S. I bought in reliance on the map, plus checking the coverage in the zip code, and found out that I can get no service. Talking to the company didn't help. 1 Replies - Latest reply on 11/21/2012Add reply
Having trouble getting a monthly bill 1 Replies - Latest reply on 12/07/2010Add reply
What Customer Service
I thought I cancelled my mothers Jitterbug 5 months ago I had sent an e-mail to their customer service asking how I can cancel the account and did not receive any reply) and they never sent a final ... read full review1 Replies - Latest reply on 08/15/2010
I returned the cell phone in April of this year. They are still charging my credit card which I never authorized for a cell phone I do not have. I get a song and dance every time I try to talk to a sales person. This company as per all the other complaints I have read as well from my own experience is stealing money from my account which is factual as I can prove from my credit card company. They should be run out of business and I intend to report them to Attorney General office here in NC.1 Replies - Latest reply on 08/11/2013Add reply