CHULA VISTA, CALIFORNIA -- We contacted Jitterbug because of the simplicity of their phones. We were used to the old dial phone and numbers you can put your finger on rather than have to use a stylus to call somebody. We're doing fine with our Jitterbug. It helps us a lot because we carry it around with us rather than hooking up to a wall. The ease of use had always struck us as the best part of it. Everything is big enough, so we can see and use it with our hand.
Before using Jitterbug, we had a cellphone with small letters and numbers on it which wasn't very helpful to us. We never texted before, and we now text using our Jitterbug. My wife and I have one phone. We both use it, and she texts with our kids, and grandkids.
BROOKLYN, NEW YORK -- For many years I had the TracFone where I had to buy a card to call in everything and I couldn't handle that anymore, so I bought the GreatCall Jitterbug. I like the feature that tells me who called and I can take pictures, and all those other things I never had before. I also like the 5Star button feature because I'm disabled and everybody has been telling me to get Life Alert, and this feature is pretty close to Life Alert. I could get a doctor or 911. I could get a little help if I needed it. Jitterbug is great. I like it very much and I'm very satisfied.
WEST HOLLYWOOD, CALIFORNIA -- My father is an ultra-senior citizen. He's in his 90s and my sister got him a GreatCall phone because the numbers were big, and for emergencies, too. Then I was talking to my sister about my phone, which is a small phone, and I wasn't happy with the service. She said, “Why don't you just call or try them?” So I thought about it. Then I saw the ad in the AARP magazine and I did it. It was very simple.
I love the Jitterbug phone and the service. I did have a little problem getting set up at home, but customer service tried their best to figure out the problem. When they couldn't figure it out, they sent me an envelope and I sent the phone back. They sent me a new phone which was all geared perfectly for me, including my number. Everything has been great since then.
It's excellent and I recommend it to people, even those who are younger. I'm online on my computer at home and it can also have a full setup with a computer and access online. The phone is economical and I'm learning to use it better. And the phone book is very helpful.
I keep the Jitterbug on me all the time which I never used to do. I've been more responsible about carrying a phone because it has the 5Star thing on it which in case of emergencies outside of my home would be very vital. I haven't used it yet of course, but I always have it. That one feature of the phone is very important to me. It should be important to everybody and not only to older people.
LOS GATOS, CALIFORNIA -- My husband likes his Jitterbug better than anything he's had so far. He doesn't want an iPhone. He didn't want to be bothered with all of the apps that it has, and wanted a simple phone that he could easily use. His Jitterbug is inexpensive and also has a camera which he thought was important in case of an accident or something. For a relatively inexpensive phone, it has everything that someone like my husband is interested in. It seems that he is content with it. I can get in touch with him and that's the most important thing for me.
SIERRA VISTA, ARIZONA -- I saw Jitterbug in the AARP magazine, and I really liked what they said about the phone so I called and the people on the line were very nice and knowledgeable. The only incident I had was last month because I have no messaging and I got so much ten cents for messages sent to me. But it's just a minor detail and Jitterbug was supposed to fix it. Customer service was nice and courteous. They don't seem like they are in a hurry or that they don't care. It has always been a nice experience with those guys, and they all speak English.
I used to have a different phone where I had features that I don't have with the Jitterbug now. The only thing that I miss on that flip phone is the alarm clock. But other than that, I don't need many features because I am a very firm believer that if you want to talk, then you call me on the phone. Don't text me. I'm happy with the Jitterbug. It does what I need and it works when I use it. That's the most important thing to me.
CASTLEFORD, IDAHO -- We could hardly do anything anymore with the phones we had before. They didn't even have the program that we were on and wanted us to drop it and get another program that's going to cost more. We didn't want to do it. Jitterbug suited me and so I looked them up on the internet and we switched to them.
The representatives were wonderful. I called and told them I only wanted two phones but somehow ended up with three, and the rep took care of it for me and credited back our account. The process worked perfectly. When we go somewhere, we always take the phones with us. But here at home, we prefer using the landline phone so we don't use the Jitterbug a lot. But I have all the faith in the world that it is the one for us. Jitterbug has been so good and we like it. My other phone wouldn't even work inside my house. But I can use the Jitterbug in my house, hear good on it, and easily see the numbers. It serves our purpose.
PALM BAY, FLORIDA -- I was reading a magazine and there was a nice article about Jitterbug. What I liked about it was the emergency part. At that time, I didn't really need it. But the more I talked to my husband, the more it became something that I wanted. I also used to have a different phone, but everything would echo in my ear. I'm partially deaf and wear hearing aids. Jitterbug wasn't also going to cost me as much as what I was paying, so I decided to go with it. I like it. I don't use it very much. I only have it for emergency or to let my husband know when I'm coming home.
MILTON, MASSACHUSETTS -- I didn't have a cellphone and I didn't feel a need for one. However, last fall, my family was out of where we lived; one was in New Hampshire, and the other one was in Las Vegas. I had no one to rely on and I was taking care of my elderly sister. Then things went really bad and I only had a land phone. I panicked. I was out late and it was awful. That's when I decided I wanted something for emergency, and my daughter suggested Jitterbug. I said I didn't want all the junk and all I wanted was the numbers in there where I can just press the button.
I didn't want people to call me back, I just want it for myself. The only people that have my number are the ones I can rely on. Then I have it set with just the phonebook page and the red button like I wanted. I like the idea of that red button; I feel safe. Although I hope I never have to use it, it's good that it's there. Jitterbug is good, and I recommend it to anybody.
GRANTVILLE, PENNSYLVANIA -- I had a TMobile phone that I just put minutes on but didn't have the quality of a Jitterbug. I also got a couple of friends that have Jitterbug too and they spoke well of it. Normally, we use our landline but it's more for my wife when she goes out so that she's got a phone in case of an emergency. Also, we've got it for away from home and the need to contact people. Moreover, I had a couple of questions when I first set the phone up and the Jitterbug team was very helpful when I called.
GEORGETOWN, TEXAS -- My mom had a cellphone she got at Walmart but it wasn't reliable and she'd let it lapse out a minute. So it didn't work for her. We were looking around on the internet and saw that Jitterbug was something that could automatically be sent and drawn out of her checking account so we don't have to worry about getting a prepaid card and doing things.
I helped set her Jitterbug up, and it was easy. She doesn't use it a lot, but it's there when she needs it, and she feels a lot more comfortable and safe having it. She has mobility limitations, and she tucks the Jitterbug in her pocket when she goes downstairs with the dogs. If she were to fall, at least she could get through her cellphone and call for help.