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Jitterbug - Page 2

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4.6 out of 5, based on 231 ratings and
242 reviews & complaints.
(844) 611-0413
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Let us help you stay connected to those who matter in your life. We want you to be prepared for any situation, especially when you leave your home. We have created the Jitterbug cell phone specifically for seniors, and choosing the one you need couldn’t be easier. Our phones are crafted to help users by providing large buttons for easier dialing and assuring conversations are loud and clear. Get the conversation started by calling today!
Company Profile
Jitterbug
1998 Ruffin Mill Road
Colonial Heights, VA 23834
1-888-666-0382 (ph)
www.jitterbugdirect.com
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StarStarStarStarStarBy -
Rating: 5/51

MADISON, NORTH CAROLINA -- I set up the Jitterbug phone for my husband because he complained so much about the iPhone 5 he had that he didn't like. I bought Jitterbug, called the service, and they fixed it and turned it on. He's been great with it ever since. He has not liked every other phone that he's had, but when I bought him the Jitterbug, he said he loves the phone and that he can hear better with it. He also said that it's easy to use. It's got the big letters and numbers so he can dial with no problems. He drives a truck and he carries the phone with him. So he has it with him day and night. He's been very satisfied with Jitterbug.

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StarStarStarStarStarBy -
Rating: 5/51

HILLSBOROUGH, NEW JERSEY -- We needed a new phone and Jitterbug sounded good from what I read in the AARP Bulletin. My husband and I shared a cellphone and it was very old and we forgot to renew the minutes. So it was time to make a change. The Jitterbug is much easier to use. I got the flip phone. The numbers are bigger and the whole system is very easy to use with the yes-no buttons and the voicemail. I also have the 5Star service which luckily, I haven't had to use but it's good to know it's there.

Customer service helped me set up the phonebook when I first purchased the phone, which was wonderful. In a way, I feel more secure with the Jitterbug. Like if we're going someplace and there's a possibility one of the children has to reach us, I feel more secure that the call is going to go through and I'll hear the phone when it rings. I love it and we're very pleased with it.

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StarStarStarStarStarBy -
Rating: 5/51

FT MITCHELL, KENTUCKY -- My son works with computers for his employment and he recommended the Jitterbug phone to me. He said it would probably suit my needs. I used Sprint, and I like Jitterbug a whole lot better. Sprint was trying to pressure me to get what they called a data program which meant internet stuff on the phone. I wanted an inexpensive, basic phone service and none of that extra foo-foo stuff.

The Jitterbug serves my needs. I had made a phone call once to customer service because I originally didn't know how many minutes to have on my plan, and I had to have it reduced since I found that I didn't use anywhere near as much as I started out with. They were very helpful and pleasant. I have recommended the phone to some other people.

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StarStarStarStarStarBy -
Rating: 5/51

OAK HILL, WEST VIRGINIA -- When my husband passed away, my daughter said I needed something like Jitterbug because I live by myself, so she got me one for Christmas. One morning, it was dark and I was trying to see what time it was and I accidentally hit the 5Star button. A gentleman called me back and I explained to him that it was an accident. He was really nice.

I have not been using my Jitterbug a whole lot because I have a house phone too. It also would take me probably two hours to text a message, so I don't text. It's supposed to be simple, but I don't know if it's my age because it is not simple to me. I'm catching on to it, though.

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StarStarStarStarStarBy -
Rating: 5/51

BONIFAY, FLORIDA -- We got the Jitterbug so that if we're on the road and needed to be in contact with somebody, like if I don't know what mile marker I'm on and I break down, we've got a way to communicate. They're supposed to be able to go to the GPS and tell me where I am. I have the assurance that the phone is there if I need it. So it is nice to have. However, I can't get any signal if I'm going to use it inside my house. Sometimes when I get outside, I might be able to pick up. Smartphone works here, but not the Jitterbug.

Also, I am supposed to be able to text on it but I have a little trouble trying to text. But my wife makes long distance phone calls on it to our children and her relatives in Louisiana rather than using the landline because we've got 250 minutes there a month and won't use about 50 to 60 of it, although sometimes we go over a hundred.

The 5Star feature is nice, but I don't like its position on the phone because when I make a phone call, I accidentally hit it rather than the "Send" button because they're so close together and my fingers are too big. I noticed on the new phone that they got it down at the very bottom, which is a lot nicer. I'd recommend Jitterbug if somebody wants an inexpensive way to have a cellphone.

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StarStarStarStarEmpty StarBy -
Rating: 4/51

NEW MILFORD, CONNECTICUT -- I was with Sprint and they were raising my rates quite a bit. I was going to be paying about $50 a month as compared to $30 a month with GreatCall. I also am partially deaf and I had a very hard time understanding conversations on the Sprint phone. I figured it was time to get rid of them and go to a company that has more reasonable monthly rates. Jitterbug is good, however, I wish I could get a little more volume out of the phone. Other than this, the phone and the service are both good. The people were courteous and polite so I had no problem dealing with them.

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StarStarStarStarStarBy -
Rating: 5/51

MARINA DEL REY, CALIFORNIA -- Some salesman over at Sears told me about Jitterbug. We were talking about phones, and I said I didn't have a cellphone and don't need one because I don't go around taking pictures. He told me that there's a real simple phone and showed me his Jitterbug. I also saw it advertised in the American Legion magazines, and that's where I called from.

I don't use my Jitterbug very often. I use it mostly when I have to go to the VA hospital because I use access people who drive me over there. Sometimes they are late and I don't know if they're coming or not, and I have to call them. I carry the phone with me every time I go out, and I find it really helpful when I need it. I'm glad I have it.

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StarStarStarStarStarBy -
Rating: 5/51

SEATTLE, WASHINGTON -- I was tired of trying to figure out the iPhone. I couldn't read on it. One time I didn't realize when I got GreatCall that their better phone was an Android. Android is really beyond me. I didn't like all the internet stuff on it, so I switched back. I don't have to worry about all that other stuff and get rid of emails with the Jitterbug I have now. I like how I can call customer service and they'll put people in on my phone for me. It works out real well. I also like the 5Star feature. I haven't had to use it, but it's good to know all that information is here. One thing I would love to have, though, is to be able to contact Uber.

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StarStarStarStarStarBy -
Rating: 5/51

ROCKWALL, TEXAS -- This is the second time I've had a phone from them. I can't work other phones because they're too hard. And Jitterbug has an operator, which I needed, I decided to go to Best Buy and get another phone from Jitterbug. It always worked fine, and I'm always pleased with them. I like this one better than the first one because the battery stays charged for a long time.

I only use my phone in case I have an emergency because I'm away from home. People don't have my number and I don't talk like a lot of people do, so I don't have very many minutes, and I lose them because I don't use them, but that's okay. At least I feel safe when I have the phone in my purse when I leave the house and that's what I want it for. When I was in the hospital, I needed more minutes, so I called Jitterbug and talked to a young man who was really nice. Aside from that, I haven't had to contact them because I've had no problems.

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StarStarStarStarStarBy -
Rating: 5/51

SHREWSBURY, MASSACHUSETTS -- I only wanted a phone and I wasn't a big user. As soon as AT&T said they weren't gonna cover my phone service by the end of the year anymore, I went straight to Jitterbug. I had my eye on it from the get-go so I ordered it in February. First, I was gonna go to a store like Best Buy rather than doing it online, but Best Buy only had one and it wasn't working. So I went online and I explained that I was going to Tacoma to visit my kids and grandkids. They shipped it to me at Tacoma. I called them and they put my safe numbers in. They did everything online and it was terrific.

The phone's great. I have a voice mail message on my phone telling whoever got it to call my house. I was unable to do that with my other phone. This one is so simple that I even got brave and took a picture of my grandson. So far, it's been good. It's only been a couple of months, but I know that I can just go online to mycall.com and they'll answer any questions that I have. I like that I can check and see how my battery's doing and all that kind of stuff on my phone. I'm happy and so, I have recommended it to two people.

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