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Jitterbug - Page 2

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4.6 out of 5, based on 272 ratings and
283 reviews & complaints.
Let us help you stay connected to those who matter in your life. We want you to be prepared for any situation, especially when you leave your home. We have created the Jitterbug cell phone specifically for seniors, and choosing the one you need couldn’t be easier. Our phones are crafted to help users by providing large buttons for easier dialing and assuring conversations are loud and clear. Get the conversation started by calling today!
Company Profile
Jitterbug
1998 Ruffin Mill Road
Colonial Heights, VA 23834
1-888-666-0382 (ph)
www.jitterbugdirect.com
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StarStarStarStarStarBy -
Rating: 5/51

BALLWIN, MISSOURI -- I like my Jitterbug. I'm hard of hearing and I like that the sound is really high. I'm still trying to work it out. When we ordered it, the man who took the order put in the names for me, but I'm still trying to learn how to email and all that. I use the cell phone to call my husband on the OnStar in the car if he's out and I needed him to come home.

Also, I don't know how I did it, but I changed the ring on it to a jingle, so I just have to get used to it. We're old people and we want something easy, and my Jitterbug has come in handy. When I go out, I have to get a Call-A-Ride because I can't walk, so they wheel me to the Call-A-Ride place. And then, I need my phone to call them when I'm finished. It has definitely served its purpose. The only thing is that I worry that I'm going to run up my minutes and I won't have enough minutes left. Other than that, my experience has been great so far.

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StarStarStarStarStarBy -
Rating: 5/51

BATTLE LAKE, MINNESOTA -- My kids got me a Jitterbug phone for Christmas. I don't use it very often because I'm not a phone person but it is easy to use and maneuver around. My daughter helps me when I get into snags. I like my phone and I feel there's a sense of security now that I have it. It might be nice if it came in bright colors. If it is in the case and it is inside a purse, it covers up the color of the phone, everything is black. So if it has colored cases, it would be much easier to see it.

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StarStarStarStarStarBy -
Rating: 5/51

SANTA ANA, CALIFORNIA -- We're happy with our Jitterbug, and we've enjoyed it very much. We were back in the Midwest on vacation, in some remote areas where years before we could not get reception on our cell phone. When we changed to Jitterbug, we were able to get reception from North Central Iowa in a farming community and way up north in Minnesota, which is a hundred miles from the border at a cabin. We were in the remote woods and lake area, and we were very pleased that we could call out whenever we felt like it and had no problem.

I like Jitterbug much better than our previous provider. I like the big numbers and letters, and how it lights up. We're getting older and it really helps us to read it and use it better. We don't do much texting, though. With our Jitterbug, I have the assurance that it will be working when I need it. We're happy with the service we have. My brother, who is in Iowa, is also very happy with his Jitterbug phone and he's called several times, and says that the people at Jitterbug are very polite and helpful.

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StarStarStarStarStarBy -
Rating: 5/51

ELMONT, NEW YORK -- I'm a senior and I wanted a cell phone with larger numbers, which is for necessary calls, so I got a Jitterbug. Before using Jitterbug, I had a “pay as you go” cell phone and I was losing the minutes, and therefore, I was losing money on it. I don't use my Jitterbug that much, but it's good to know that I have it wherever I go. My kids can call me and leave a message on it. It is also for emergencies. We had a problem yesterday with the cable and I had no phone so it came in handy.

I've been busy, and I didn't get a chance to read all the features in the book. I use my Jitterbug mostly to call and take messages. A feature that it has is the 5-star button for emergencies, and thankfully, I haven't had to use it.

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StarStarStarStarStarBy -
Rating: 5/51

BERLIN, PENNSYLVANIA -- We're on Social Security and my husband's sick now and we just can't afford a Jitterbug. We use it just more for emergencies and don't really sit on it and talk. We talked to a lady who said, "You don't even use the minutes you have." and that we could get a cheaper rate. So she did lower it from a higher price to $14.99 for us. She was very friendly, helpful and nice since a lot of people doesn't want to bother with us because we're older. We're going good with Jitterbug. In fact, we've told other people how much cheaper it was and they were stunned.

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StarStarStarStarStarBy -
Rating: 5/51

CLINTONVILLE, WISCONSIN -- I like my Jitterbug. The family wanted the 5Star service to be able to know where I was if I needed help. But I couldn't work out how you could inform and get another person to call in case I'm in trouble. Anyway, my husband is at home all the time and you'd be able to get a hold of him, and he would be able to get a hold of my daughter who is the one who's mobile.

We had a different cellphone provider before and my Jitterbug is 100% better for me than my old cellphone. The only trouble is I don't know how to handle smartphones at all. But I was so happy that Jitterbug could let me call and do the things that I wanted to do. At first, I thought I'd only use my Jitterbug in the car when I was driving, but now I've started to talk to people on the phone too, which is a good thing as well, because Jitterbug offers 250 minutes a month and I haven't gone over that yet. I don't take long calls, but just pass information back and forth. I even found out how to text last Sunday, when I got some people who know how to use this feature to help me.

Physically, the Jitterbug is a nice phone to hold in your hand. Also, it isn't something that gets lost. I can put it in my pocket and I have pockets most of the time. I would recommend Jitterbug. It has been fun and enlightening and I am happy to have it.

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StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

DERRY, NEW HAMPSHIRE -- My wife likes the big numbers on her Jitterbug. She doesn't use it a lot but she really likes it. It's pretty simple, and she enjoys it. If I'm not home, she can call me. The only thing I don't like about it is that we have the plan for 600 minutes and she uses 300. If she goes over 600, they're going to charge her. They should just roll it over. She would never go over the 600 minutes but it's not right that if you go over one month, they'll charge so much a minute. If it happens, we'd go to another phone service.

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StarStarStarStarStarBy -
Rating: 5/51

ROCKWOOD, TENNESSEE -- I didn't come from the technological world and don't know a lot about technology, so that's the reason I decided to get a Jitterbug cellphone. I love it. The other ones are too difficult to use. Making a call and trying to find the number make me nervous on other phones. But with Jitterbug, I just go on there and select "Do you want to call them?" That was great. That's simple, and that's what I have to have. I like simplicity.

Before using Jitterbug, I was on my daughter's family plan and Jitterbug is good in comparison to this previous plan. I don't use my Jitterbug phone a whole lot, but I like it because of the 5Star service. I feel confident I can work it. However, I've had some calls on my Jitterbug wanting me to further my education and all this stuff to work at home, and these are recordings, and this bothers me because I've got a number where nobody is supposed to get a hold of me.

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StarStarStarStarStarBy -
Rating: 5/51

ROCK RAPIDS, IOWA -- We wanted a simple phone and bought one of those smart track phones, but I ended up giving it to my grandson. Then I read our American Legion magazine and saw that Jitterbug had a deal in there, so I bought it. The track phone we had was a simple phone but we went to Jitterbug because I heard some good things about it. It's a nice size, was well set up, and hooking it up is simple. We only use it once in every 100 days, but we like it. I told my sister-in-law and brother-in-law about it and they bought one, too.

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StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ARAPAHOE, NORTH CAROLINA -- My experience with Jitterbug team was terrible. Their technical support is non-existent. We initially got the right phone and put it somewhere and didn't remember. I'm not sure where this other phone came from, but it's the one that I had been trying to use and I realized that it was not a Jitterbug. Nobody in the service department or technical support had even realized that which I found ridiculous. I kept telling everybody that it did not look like the picture in the book but nobody seem to hear that. But I don't have any problems with it now since it works. I have made a couple of phone calls just to try it and as of now, I'm contented with it.

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