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Jitterbug - Page 2

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4.6 out of 5, based on 465 ratings and
476 reviews & complaints.
(844) 611-0413
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Let us help you stay connected to those who matter in your life. We want you to be prepared for any situation, especially when you leave your home. We have created the Jitterbug cell phone specifically for seniors, and choosing the one you need couldn’t be easier. Our phones are crafted to help users by providing large buttons for easier dialing and assuring conversations are loud and clear. Get the conversation started by calling today!
Company Profile
Jitterbug
1998 Ruffin Mill Road
Colonial Heights, VA 23834
1-888-666-0382 (ph)
www.jitterbugdirect.com
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StarStarStarStarStarBy -
Rating: 5/51

MADISON, WISCONSIN -- The kids had gotten me some other alarm 'cause I live in a senior citizen home but the battery didn't seem to last. When they saw Jitterbug, they got it for me and told me that I got the emergency thing now if I need it. I bumped it one day, and I didn't know it. I took a walk in the building, which was pretty large walking around.

When I came back to my apartment, there was an ambulance outside the door and nobody around it. I said, "What the heck is this?" I opened the door to my apartment and I had two paramedics, three fire fighters, and the building manager. "Where are you man?" I told them that I was just walking the halls then up and down the stairs.

Now, I'm very careful when I close it in the morning. I knew one time somebody wanted to look at a picture on my phone and I didn't know the person pushed it but I got that one straightened out. I told the Jitterbug people about it, so I know it works. I usually got it in my pants pocket, I don't like putting it on my belt although I have carried it that way. It's good so far and I'm happy.

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StarStarStarStarStarBy -
Rating: 5/51

HENRYETTA, OKLAHOMA -- We had AT&T before and I liked it because it was tiny but it got to where my eyes couldn't see the letters. Then I saw the Jitterbug advertisement on TV and in the magazine and I purchased one. We don't use the Jitterbug much as we don't like making phone calls. We liked it and only really got it because if we're in the car and something happens we could push that special button in the front. It also had big letters as my husband doesn't see very well, so that's real good.

I've only made two calls on it since I've had it. I'm older and I don't learn quick enough. I'm kind of lazy and get a little scared with electronics stuff. I take some pictures with it though. I have to go over it each time 'cause it'll be a month or so where I haven't touched it but it comes back to me.

I talked to the customer service when I changed my minutes. It was about 400 and we never made phone calls, so we got it down to 200 minutes which was about $10 and that was nice. I'm satisfied with it. We enjoy it when using it and I like taking pictures.

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StarStarStarStarStarBy -
Rating: 5/51

SAN LEANDRO, CALIFORNIA -- We're seniors and we have the Jitterbug for emergencies. I was looking for a little better pricing and I feel that I got a better price. Eventually, I preferred it over my old phone. It's a good phone and I like it. I use it when I call my brothers and they always answer, which means that the phone is working. We hardly use the phone except for that, so I was trying to think if there's a way we could cut down on the bill and make it less.

One time, I was asking different things 'cause I wasn't sure how to use the phone and the young fellow was nice and very helpful. Having the Jitterbug phone is like playing baseball. You wouldn't be very happy if you only have one ball. But if you have one in your back pocket, you always have something to rely on and you're still going to be in the ball game. So I would feel I'm always in the ball game with their service and it gives me peace of mind. It's a lifeline for us. We know we've got it and it's going to be there when we need it. I just have to remember to keep it charged. I'll suggest the Jitterbug to friends.

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StarStarStarStarStarBy -
Rating: 5/51

READING, PENNSYLVANIA -- I cancelled my car phone and have the Jitterbug with me. It's for emergencies. I happened to be at the drugstore at the time and I said I was going to buy one. I thought the 600 minutes would be $5 more according to my daughter, but she wasn't thinking of by the month which would be $30. I don't really use all that so I was thinking of going back to the smaller amount

I use it mainly to call my sister in Richmond, Virginia because I don't have long distance on my land phone. That worked out well. I talked to her the other day for quite a while. Then that evening, my phone just went dead. I thought I needed a new battery, but it turned out that that battery was fine and I must have turned it off. It's all new to me and it takes some time getting used to but I thought it was easy. It's fun getting used to having one. I'd recommend them.

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StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

HOLCOMB, MISSISSIPPI -- My father has had cellphones for years, but his sight has gotten worse. Then Mother helped him with it but she passed away about four years ago. So, now it's just us and him. My father is almost blind and he needed something he could use and see. Jitterbug was the biggest screen and cellphone that I could come up with at the time. However, he still can't see it well now and he has a hard time so it is not working well at all.

He's almost blind and a little bit feeble. He may be pressing two buttons at once then it locks it up. He brings it to me and it won't work anymore. We have to take the back off, pull the battery out, wait a little bit, put it back and let it power back up and start over. It's not dependable right now. It does it fairly often and he doesn't know what to do with it when it happens. He'd had it for about three or four months when it started.

Also, it must've happened before because the guy knows what to do in the service department. The reps would tell us to do this which should fix it and they don't know what else to do either. They can't seem to figure out why it's doing that. It should be okay if it happened once and maybe it needed a reset or something, but it shouldn't do it over and over. But, it does work at times and it's better than nothing.

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StarStarStarStarStarBy -
Rating: 5/51

SPRINGFIELD, VIRGINIA -- I needed a very simple phone for my husband. Compared to his older phone, Jitterbug is much better. My husband carries it for emergencies but unfortunately, he has trouble hearing on it. He's very hard of hearing. Another problem is that it takes it a long time to find a cell tower when it first gets cranked up. And that can be a problem. He was frustrated with that. But if I can remember before he goes out just to get it operational, it works okay. I can set it up so he can reach me with just one button. It's easier for him to handle.

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StarStarStarStarStarBy -
Rating: 5/51

DOZIER, ALABAMA -- I enjoy my Jitterbug and I love the life alert on it. I'm 86 years old and I live by myself so I got that because it had the life alert. My son and his wife bought it for me for Christmas last year. I keep it in my pocket except when it's on the charger. If I go outside, if I were to fall even though I use a walker, I could get help quick. I dropped it one day on the bar and the button came on. I told them I was sorry I dropped it

I'm glad that it's small enough that I can keep it in my pocket all the time. When I go to bed at night, I have it charged. I put it right where I can put my hand on it in case I need somebody during the night. It's wonderful. It's handy and just what I need. I would recommend it to anybody.

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StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

FRESNO, CALIFORNIA -- My Jitterbug has been dropped three times and the only thing that you can see on the top screen is the Select and sometimes with a question and Call with a question. Also, it takes so long to ring and when you put in a number, sometimes it doesn't ring. I have another phone, an AT&T one and we were satisfied with it. It's only $25 the time we got it but they changed things. We're older people and have arthritis. It's hard to hold some of those things and you end up touching the screen. I tried one of those and I ended up calling my daughter out of town by mistakenly pushing a button, so we had a hard time using it. Jitterbug is fine and I have recommended them.

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StarStarStarStarStarBy -
Rating: 5/51

CHARLOTTESVILLE, VIRGINIA -- The emergency button on the Jitterbug is the main thing that attracted me to it. It also has large numbers on it. I used Verizon before and the letters and numbers on it were small. Also, Jitterbug is less expensive. I feel more secure with it. I take it in the bathroom with me all the time because that's where we older people slip and fall. I've had the Jitterbug before but I lost it, so I went out and bought another one. I wanted the same number as the first phone, so I called up and their rep took care of that and everything worked out fine. I've been recommending it to my friends who were ready for another phone and I show them how easy it is to use Jitterbug.

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StarStarStarStarStarBy -
Rating: 5/51

CLINTON, TENNESSEE -- I had a phone which I use to call someone but I very seldom used it. Also, the letters were not big enough. They're a popular brand and it's a nice one, but it was not really for me. I have a vision problem and Jitterbug made it so much easier. It has been the answer that I needed. It works great, the price is good, and I really like it. It's very simple when I answer and they just pick up. The hardest part is the texting. Though it's just a matter of practice, I don't really need to text an awful lot but I can get text messages from my children, so I'm very happy with it. I recommend them all the time.

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