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Jitterbug - Page 2

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4.6 out of 5, based on 319 ratings and
330 reviews & complaints.
(844) 611-0413
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Let us help you stay connected to those who matter in your life. We want you to be prepared for any situation, especially when you leave your home. We have created the Jitterbug cell phone specifically for seniors, and choosing the one you need couldn’t be easier. Our phones are crafted to help users by providing large buttons for easier dialing and assuring conversations are loud and clear. Get the conversation started by calling today!
Company Profile
Jitterbug
1998 Ruffin Mill Road
Colonial Heights, VA 23834
1-888-666-0382 (ph)
www.jitterbugdirect.com
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StarStarStarStarStarBy -
Rating: 5/51

NORCROSS, GEORGIA -- My mom is at a personal care home and has not been able to stay at our house. In a lot of ways, getting Jitterbug for her has been a good thing. The sales reps were helpful. Aside from Jitterbug, I had already looked at a couple of others, but I went with Jitterbug knowing that if I could afford it, it's what I wanted. My mom has never gotten comfortable with the phone address book, though. I put the names in it because I thought she'd be able to go through and just pick out who she wanted to call, but she still needs help.

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StarStarStarStarStarBy -
Rating: 5/51

NEWPORT BEACH, CALIFORNIA -- I'm old, and Jitterbug's ad somehow resonated with me. Compared to the phone my wife and I shared, Jitterbug is much easier to use because there's a lot less alternative activities on it. The only time I talked with the Jitterbug team was when we set the phone up. It went easy and exactly like it was supposed to. I got it on the first try. I wanted a simple phone that I'll only use for emergencies and I'm enjoying Jitterbug for that. I had a flat tire and the phone certainly worked at that point. I was able to call AAA and get out of there on an easy basis. Overall, Jitterbug has been easy to deal with. It is exactly what I hoped it would be when I ordered it.

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StarStarStarStarEmpty StarBy -
Rating: 4/51

AMITY, MISSOURI -- I've seen Jitterbug in different papers and magazines and my daughter bought me one but I couldn't get it charged. I have trouble plugging it in. It's got such a little place where it has to hit just right to charge. I'm 81 years old and it's hard for me to see to get it just right. I couldn't understand why I couldn't use it. Anyway, I've been working on that. I had a TracFone before and it was simpler. I just picked it up and dial and that was it. With Jitterbug, I haven't used it that much but when I have, I heard good with it. It's just everything is slower on the punches and I'm not used quite up to punch yet. I've had a little trouble with that but it'll be satisfactory when I get used to it.

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StarStarStarStarEmpty StarBy -
Rating: 4/51

MEMPHIS, TENNESSEE -- I've used phones that weren't that good so I thought I'd try Jitterbug. I talked to one guy from their team who was good with his job. He knew and explained everything about the phone and was very helpful. He was easy to relate to.

Compared to others, the Jitterbug phone is better. I'm able to hear with it, and the larger numbers and "Yes" and "No" keys make it a lot easier to use. The one thing that I've had a problem with is the phone's slow response. If I dial a phone number, I put one digit in and wait to put another. If I'm answering yes or no questions, I have to push a button and wait. That is distracting. But so far, it's been a pleasant experience with Jitterbug. I hope it continues to stay that way, but I would really like to see a better phone come out as far as the way it physically operates.

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StarStarStarStarStarBy -
Rating: 5/51

COLFAX, NORTH CAROLINA -- I use my Jitterbug phone very seldom as I'm not a person that carries a phone around and have one stuck in my ear 24 hours a day. So, it works fine for me but some younger person probably wouldn't like it. However, I sometimes get a text message from some drug store in Eden, North Carolina telling me I have a prescription ready when I have no prescriptions. When I first got it, people were calling somebody that wasn't me so I don't know if the number was reassigned. Other people would probably want a whole lot more than what Jitterbug gives me but for what I use it for, it's fine.

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StarStarStarStarStarBy -
Rating: 5/51

HENDERSONVILLE, TENNESSEE -- I'm blind in one eye, and since my wife works, I'm sometimes at home by myself. I have a tendency of falling, and can't get up. I had a separate monitoring system but I wasn't satisfied with it. So I want to try to find me a phone that would have the monitoring system on it and be able to make calls. Then I got online and started looking for a new phone.

Now I have Jitterbug and I like it better, that way I can carry it with me, and I don't have to worry about charging it. Like once, I was going down the ramp out front on my scooter, and my foot got hung on one of the railings. I almost went over backwards in the rose bush. So, I got my phone, hit the 5Star button and the team was here in no time to help me up. Luckily enough, I wasn't hurt. Their response time is about 5 to 10 minutes. Jitterbug is a great, easy to use phone, and the numbers are big which makes it a lot easier for me to see and use.

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StarStarStarStarStarBy -
Rating: 5/51

CUYAHOGA FALLS, OHIO -- I contacted Jitterbug for what they offered. I didn't want a phone that has 50 million things on it. I was getting it for safety and to be able to call someone if I needed help when I was out by myself and I got just what I wanted. I didn't want to text, e-mail, take pictures or do anything. I just wanted to call somebody if I needed them, give my children my cell phone number if they need to get a hold of me and they can do it on my landline. I also have the Five Star in case I need immediate attention if I would fall in my home. I have all my children's and my close neighbors' cell phone numbers on it. I'd recommend Jitterbug.

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StarStarStarStarStarBy -
Rating: 5/51

BLACK LICK, PENNSYLVANIA -- My Jitterbug is the first cell phone I ever had and I'm learning it so I'm not that good at it yet. When the TV ad showed the big numbers on the Jitterbug, I liked it because I'm 86 and my vision isn't as good as it was. In fact, that's how I decided to get the Jitterbug. My daughter puts the numbers I call on the pages so that I can go through it and find the number immediately. I take my Jitterbug with me, and in case anything happens, then I can get some help. I had a Lifeline at one time but it was just in the house. That wasn't very good if I went out somewhere.

The only thing is that every time somebody wants to look at my Jitterbug, they end up touching the red button. The people at Jitterbug are very good. They're right on it. They contact me right away and ask if I am okay. I tell them somebody else touched it. It makes me feel very comfortable to know that no matter where I am, I have some help. I would recommend it to a friend.

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StarStarStarStarStarBy -
Rating: 5/51

LOVELL, WYOMING -- My Jitterbug flip phone is very basic but so far I like it. I bought it for a friend whose fingers didn't work very well. The phone had the big buttons and that's why I got it for him. He died, and I just kept it and I'm paying for it. I've never had a cell phone before and I appreciate that it's handy and nice. The coverage is nice, too. At first, when we bought the phone, their reps have been wonderful. But then I couldn't get a hold of them for a while. Although they've been nice when I call them. Jitterbug works well and takes care of my needs.

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StarStarStarStarStarBy -
Rating: 5/51

REIDSVILLE, NORTH CAROLINA -- My sister had a Jitterbug phone and she gave it to me when she died. I appreciate that they made it really easy for me to switch over from my her account to my account. I still have an iPhone and I just use the Jitterbug for an emergency. It's good for what I want it for. The only thing is I haven't given the number out at all, but I've gotten calls from people that I don't know. I usually call them and tell them that I have not given this number out so I don't know how they got the number. I'm getting less now than I did at first so I think it's working out. Since I got the Jitterbug, I have less worries because I keep it in the bedroom at night in case I need it. I would recommend it.

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