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Jitterbug - Page 2

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4.6 out of 5, based on 426 ratings and
437 reviews & complaints.
(844) 611-0413
Call now for more information
Let us help you stay connected to those who matter in your life. We want you to be prepared for any situation, especially when you leave your home. We have created the Jitterbug cell phone specifically for seniors, and choosing the one you need couldn’t be easier. Our phones are crafted to help users by providing large buttons for easier dialing and assuring conversations are loud and clear. Get the conversation started by calling today!
Company Profile
Jitterbug
1998 Ruffin Mill Road
Colonial Heights, VA 23834
1-888-666-0382 (ph)
www.jitterbugdirect.com
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StarStarStarStarStarBy -
Rating: 5/51

STURGEON BAY, WISCONSIN -- I was taking care of my mother and wanted to have some kind of phone service in case I needed to get her some attention with doctors, and also for any trouble on the road when I'm driving, so I looked into getting a cellphone. A number of years ago, we were trying out different kinds of phone service down here and Jitterbug seemed to work about the best. We're in a very bad area here and next to the water, and a number of other phone companies that I tried messed up on having any signal at all. I've used Cellcom, US Cellular and usually got roaming areas or just no signal at all, and AT&T has absolutely no signal.

Some people had the Jitterbug and they said that the US service is not tremendous but it's better than the other ones, so I got in contact with Jitterbug. The Jitterbug team was very good and helpful whenever I had any questions. So far, Jitterbug has been very dependable in my area down here, so I'm satisfied with the service and I'm going to stick with them. It's easy to use the phone, which is just a flip phone. It's a very simple, basic phone but it serves me for what I wanted it for.

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StarStarStarStarStarBy -
Rating: 5/51

SARASOTA, FLORIDA -- My cellphone fell in the toilet so I had to get a new one. My sister suggested I get a Jitterbug phone since she has one too, so I did. So far, I'm happy with it although I don't use it often to make calls. I only use it for emergencies. I'm handicapped and I've fallen down before and fractured my sternum. But I have fewer worries now. If I go down the stairs, I always make sure I have it in my pocket. And even if I get up to go into the bathroom, I have it right next to me.

As a matter of fact, I bought a material to match my nightgown that doesn't have a pocket so I can put it in. However, I'm having a very, very hard time hearing and I know it has a little thing that can make the voice loud, but it is still not working. I have to put it on speaker phone if I want to hear them. It should have something to make it much louder.

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StarStarStarStarStarBy -
Rating: 5/51

SAN DIEGO, CALIFORNIA -- I've had Jitterbug for a number of years. It's a super simple bill to understand and less money. I liked its convenience. I didn't have a cellphone before and I still have a landline. So, this is my first experience with a cellphone and I like it because of its simplicity since I'm a senior. People get a hold of me now if I'm out walking around and that makes it easier than having to come home and check my messages to see if anyone called. I have not called Jitterbug many times but they've been perfect each time I call them.

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StarStarStarStarStarBy -
Rating: 5/51

ANAHEIM, CALIFORNIA -- There was a time when my car died and my son had to help me, so I figured I'd better get something, and that's when I got my Jitterbug phone. It was cheap and I needed it for emergencies such as car problems. So far, I've had a fine experience with Jitterbug. Since using the cellphone, I can call friends on it that I didn't before, so it's convenient and I like it. I'm happy with it. I lost my phone once and got it replaced, and the team members at Jitterbug were really helpful. I'd tell a friend to buy it.

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StarStarStarStarStarBy -
Rating: 5/51

PINELLAS PARK, FLORIDA -- I wanted something where I could make and receive a call. I don't understand all the high-tech phones and I didn't want all the fancy texting. Jitterbug has been very good and I bring it with me to my medical appointments in case my ride is late. Or if I go too early or I'm done early then I call the bus and it'll come early. I like the large buttons and I appreciate its ease of use the most. My sister has a fancy cellphone and when I call the bus company I have to press a 1 and a 2 but I don't know how to find them because the screen changes so fast. But with Jitterbug, I can see normally, then I press 1 and a 2 and it's done.

I only use about three minutes a month and I give back about almost 200 minutes of calls to it so I called Jitterbug about a month ago about getting a cheaper plan. But it was $19.99 and I would lose the stuff I have and then they wanted $2 more a month, so there's really no big savings at the end of the day and I decided to keep what I have. Overall, I'm very happy with the service and have no complaints. I love Jitterbug and nobody's calling me on the phone trying to sell me something I don't need at my age.

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StarStarStarStarStarBy -
Rating: 5/51

FORT PIERCE, FLORIDA -- I wanted something that I can call with and receive calls without having to do anything extra on it. I take Jitterbug with me if I'm going someplace and if I have to make a long-distance call when I'm driving, it's available to me. I get service whenever I need it. And, it's nice to have a camera on it, too. All the others are much too expensive for me and I can't afford it. So, I've been very satisfied. My bill doesn't go up every month like it did with AT&T. I like Jitterbug very much. It does all the things I need it to do and it's affordable. It's easy to maintain and easier for me to use.

Life is so much easier now. Whenever my kids send me something, I have no trouble getting it. I know several people that have the Jitterbug phone. When I first got it, I was having problems with it, I sent it back and then they sent me another one right away within a few days. So, everything I've asked for they've responded right away.

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StarStarStarStarStarBy -
Rating: 5/51

TITUSVILLE, FLORIDA -- I had a fancy cellphone that we used to take to Target and the guys there renew it but they don't do that anymore. Besides, renewing it was a pain. I went to Sears in Titusville and talked to two gentlemen. There were two different providers of phones like the Jitterbug and I talked to them a couple of times before I decided on Jitterbug. It has the features I wanted and the emergency call button on it.

I'm 75 and I normally use it for emergencies. Neither I nor my husband are in very good health and my husband's blind in one eye now. I also have an older car so I always carry my cell phone with me in case it'd breakdown since I do most of the driving. I'm using some of the other features and I want to learn how to take a few pictures of the grandkids. I'm immensely happy with the Jitterbug and I would recommend it to anybody.

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StarStarStarStarStarBy -
Rating: 5/51

JACKSONVILLE, FLORIDA -- I wasn't happy with the consumer phone that one gets at Sears or Target. I didn't have any service out of them, just big bills. It was supposed to be $10 a month and kept billing my credit card $46 a month. I saw people on TV saying that they didn't have to sign a contract with Jitterbug and there were old people, too. Jitterbug is great compared to my previous provider. I also got a medical alert feature on it. I always take it with me when I go out shopping in case I have an emergency.

The Jitterbug team was very cooperative and they called me right back when I needed them to. When we were trying to set it up, they kept calling the alert because my daughter-in-law was punching everything and she told them that we were just trying to get the phone to work. They fixed it twice, called me right back, and were very nice about it.

However, sometimes I can't get Jitterbug turned on and sometimes it comes right on. I have to hold my finger down on it to get it to come on. It would be good if they can enhance that but Jitterbug is great especially for an older person. I would recommend it to my friends.

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StarStarStarStarEmpty StarBy -
Rating: 4/51

SHREWSBURY, MASSACHUSETTS -- I'm 95 years old and everybody's afraid that I'd be alone but I've got my Jitterbug and I only use it when I want to call my family. The good part about it is when it comes on, it comes on to the phonebook but I'll have to have my daughter show me how to do other things with it. Overall, I'm happy with it. I'm not very technical at this age and so it works for me. It's there when I need it or if I fall. I had a cellphone before and it was so difficult to get more time on it I finally threw it out.

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StarStarStarStarStarBy -
Rating: 5/51

LANCASTER, PENNSYLVANIA -- The Jitterbug cellphone has bigger numbers on them and is much easier to use than the other phone I had before which I wasn't satisfied with. My daughter set up my Jitterbug for me and the payments are automatically taken off my checking account. I get the statement in the mail and I know it's deducted out of my account. It's real convenient and I really like it.

The Jitterbug is very helpful. When I go out, I use it to call my daughter or some family member that comes to get me before they pick me up because I don't drive. I have trouble walking so I have to have a walker. I put it in a little case in my purse and take it with me and use it for any emergency. It's a nice solution for seniors. They can use it better than most old phones. I also showed it to my sister and she liked it. I told her that it was so reasonable and she and her husband needed it.

I just started to learn to take pictures on it. I play with it every once in a while and learn how to see the options that are in there. It's good education for someone who didn't have it when they were younger. However, I've gotten too many phone calls from persons I don't know. Maybe it's accidental or they just dialed my number to try to get some donations.

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