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John Deere Company Consumer Reviews - Page 3

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Out of touch
By -

John Deere corp. has grown so larger that it corp. officers are out of touch with the products and the hard working people that buy there products. To prove this point, try to find contact info for any of their corp. officers. They are so protected by those under them that they never hear truths from the customers.

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Bought a New SP 10 Snow Pusher. It Broke in 45 Minutes
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Rating: 2/51

MOLINE, ILLINOIS -- I bought a commercial worksite pro SP10 snow pusher and within the first 45 minutes of use, the rubber cutting edge began to shred. I took it to the dealer and they checked it out and Deere Corp won't stand behind it, calling it a wear and tear part. After spending $4500 on it, I now have to wait 3-6 weeks for a new edge from Deere. I am very disappointed and expect better. Next time I will buy a Boss made for winter service. Deere needs to stick to ag products.

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Bad Products
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SPARTANBURG, SOUTH CAROLINA -- I have a d130 mower which in 7-8" grass actually pulled the blade mounting away from the deck. Cheap material!!! I called John Deer & their reply "sorry". I asked if they wanted my phone no. The reply "we do not follow up on complaints". That defines their products & service.

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How Can I Get the Company to Fix My Tractor Under Warranty
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Rating: 4/51

When I first got this tractor D100, the gear shift did not work properly. The dealer said (Does it run?) when I said "yes, but not right" he said "too bad, run it like it is". It is still under warranty for another year, but I can't get anywhere with this guy. I called corporate and they said work with your dealer. When I said "they won't fix it" she said "what do you want me to do. You have to hold the gear shift in reverse and back up that way".

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They Are Good
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I recommend these guys a lot.

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Counterfeit
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Reported to John Deere about a possible counterfeit on their generator in March. Have received some communication with security, but nothing has been done or my questions answered. Sent e-mail pictures of generator and the box it came in.

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Poor Engineering
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VIENNA, MISSOURI -- Lubricating the spindles on my new tractor is next to impossible. The fitting are too low and they set down into the deck. Plus they are installed to the inside. Anything to make it more difficult. If I would have known this, I would have consider looking for a machine with a little more user friendly engineering. Other than the above problem it's a good tractor.

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John Deere Company Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 13 ratings and
27 reviews & complaints.
Contact Information:
John Deere Company
One John Deere Place
Moline, IL 61265
800-765-9588 (ph)
www.deere.com
McDermottRonaldR@JohnDeere.com
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