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JourneyEd

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15 Reviews & Complaints

Top Customer Complaints & Reviews:

I attend Kaplan university online. I ordered Microsoft office to complete my assignments through the student store via journeyed.com on Jan28Th 2010.
After waiting 10 for my promised refund, for a product that is not compatible with my hardware, I dared to make my 3rd very long phone call to the company.


Latest Reviews:

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Bait and Switch - Microsoft Office 2010 -- Complaint Posted by Spl233 on 08/09/2012

Worst Customer Service I've ever come across - Adobe CS5
AUSTIN, TEXAS -- JourneyEd's customer service is horrendous. There are major gaping holes in their standard operating procedures and someone higher ...
-- Complaint Posted by Kellyo88854 on 11/19/2011

Embarrassing and borderline fraudulant - Software for educational use
DALLAS, TEXAS -- After waiting 10 for my promised refund, for a product that is not compatible with my hardware, I dared to make my 3rd very long ...
-- Complaint Posted by Lisateach on 08/09/2011

WORST company ever - Order problems
MARYLAND -- This company is awful! I ordered Adobe CS5 from them for a two day shipping [I'm a Graphic Designer, so I REALLY needed it for ...
-- Complaint Posted by Little Monster on 12/15/2010

My experience with JourneyEd - Software
There was a negative review posted for JourneyEd that did not allow comments, so I felt it necessary to post a review of my own. ...
-- Informative Posted by Alex1968 on 07/12/2010

Don't Buy From This Company - Software
Anyone reading this should avoid this company. First of all the wait times for their customers service is about 30 minutes. Second, ...
-- Complaint Posted by Lance2002 on 07/12/2010

The Absolute Worst Customer Service Ever - PASW Statistics Base by SPSS - Windows
On January 15th of 2010 I placed an online order with JourneyEd(http://www.journeyed.com/), today is March 1, 2010 and I still ...
-- Complaint Posted by ShermanPage on 03/01/2010

Fraudulent software (microsoft office)
I attend Kaplan university online. I ordered Microsoft office to complete my assignments through the student store via journeyed.com ...
-- Complaint Posted by Arles on 02/15/2010

Don't order from here
I placed an order one evening realizing that I ordered the wrong item the next AM. Did not think it would be a problem since ...
-- Complaint Posted by Aryn on 11/23/2009

Wish they would get their act together!! - Photoshop CS4
I ordered software from JourneyEd on Sept. 1 after realizing that I had the wrong software for the class that I am in. I had ...
-- Complaint Posted by HatesJourneyEd on 09/08/2009

Horrible Horrible Horrible! - JourneyEd
I ordered Avid & the keyboard that goes with it for my son who is a college student, ( Jouneyed was recommended by the school)I ...
-- Complaint Posted by Fed up 1256 on 08/19/2009

JourneyEd Is The Absolute Worst!
DALLAS, TEXAS -- I would NEVER suggest buying from JourneyEd! On a scale of 1-10, their customer service ranks a big fat ZERO! I tried to ...
-- Complaint Posted by Augustmp on 02/18/2009

Downloading Purchased Software - Software Application - Electronic Download
LOS ANGELES, CALIFORNIA -- I used JourneyEd.com, which appears to be the same company as Campustech.com, to "purchase for download" a software program. ...
-- Complaint Posted by Grog101 on 12/29/2008

Returned product - No Refund - Software
DALLAS, TEXAS -- I ordered software on 5/1/07. It was not compatible with my computer. I returned it to on 5/7/07. My account was never credited ...
-- Complaint Posted by Deeneice on 08/29/2007

Customer service is not included - Multiple software orders
Last week, I placed my second (and very likely the last) software order with JourneyEd.com. I only bother to deal with the vendor, ...
-- Complaint Posted by Zhuchok on 06/04/2007

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