MIAMI, FLORIDA -- Some thief orders temporary checks of my account and did two checks. One for $ 1,738.00 and the other for $ 1,789.00, (thief) went to the bank and cashed these checks. When I went to the bank after my ... read full review7 Replies - Latest reply on 09/08/2013
COLUMBIA, MARYLAND -- Chase reached out to me via multiple phone calls and federal express packages telling me that I was approved for a no cost modification of my first mortgages on two investment properties. Then, after I called to inquire, I was sent two, full document packages and my loans were "put into processing".
Note, these modifications were for on time paid, first mortgages, non-distressed properties. I did not reach out to Chase for a refi or modification.
After I submitted the documents, there were many unanswered emails and phone calls from me to Chase inquiring as to the status of my deal.
Now, Chase is telling me that my rate lock has expired and that they will continue to process my loans only if I agree to pay $3850. I believe that this process is their scheme. Do not fall for it.
Additionally, I selected a title company other than the one that Chase uses--Maryland law requires that borrowers have the right to select their title company. My selected title company was never contacted by Chase to commence title work. However, I was told by the Chase representative that my files were waiting for the title work. This could not have been true.
Warning--do not bother with Chase and their promise of a no cost refi. They simply want to charge you fees.
LARGO, FLORIDA -- I am treasurer for local support group of [snip] a non, profit organization registered in New York state. Our title is [snip] I was trying to find a bank with free checking account since we are a low budget nonprofit group. I was told that as long as on of our signatories was a veteran we would be eligible for free checking account. I provide them with identification for one of our signatories to that effect.
2 Replies - Latest reply on 06/30/2012Add reply
To my surprise after several months a fee was added to our monthly statement. I called the bank and received no satisfaction. In fact by the time I got to the bank a week later to officially close the account they added another fee. I was never offered any explanation why the original offer was not honored. I have since put our monies in another bank.
LOUISVILLE, KENTUCKY -- My escrow account was review on 1/25/11 and had a surplus of 1006.71 cents, after waiting a couple of days for my money to be returned to me I call customer service on 1/28/11 and was told that they ... read full review2 Replies - Latest reply on 02/11/2011
Let's Make A Little Interest
I recently tried to have Chase write my usual monthly checks. The check page would not allow me to go further because it said the date of sending the checks was too soon. I tried to change the date ... read full review4 Replies - Latest reply on 03/15/2011
No Credit for YOU
I went to my local Chase Bank, which I have had an accout with for over 20 years, to get a Auto Loan. My wife and I are aware that are Credit Scores are in the 600's so we asked her father to Co-sign. ... read full review6 Replies - Latest reply on 08/17/2013
BEAUMONT, CALIFORNIA -- Chase froze my husband’s account because of an identity theft alert on his account. Chase never called or alerted my husband about the status of his account. The bank refused to allow him to make a deposit or cash any government checks. Which is apparently against the law in this situation. The bank required for him to prove his identity with social security which he did but the account remained frozen. The bank, however, continued to charge fees for all of the electronic transactions that were preset with online banking. They also considered allowing an electronic debit for 999,999,999.00. Over a week has gone by and they remain determined to collect the nsf fees that they tacked on from all of this mess before they will even consider to open a new account. Their policies don’t make sense. The customer service is appalling and I would never trust or recommend any business affiliated with Chase.2 Replies - Latest reply on 06/04/2010Add reply
WHITE PLAINS, NEW YORK -- I just want to complain about Chase Bank, Rosedale Branch in White Plains, NY.
The customer service is not professional and very unpleasant.
Every time I am go there with the company deposits I feel very unpleasant atmosphere and sarcastic comments from the cashiers. They are very slow and the waiting time has been very extended. The are very disrespectful and have no respect to the customers. I heart other people waiting on line complaining about they service.
I feel like we have here some discrimination issue.
My advise is to stay away from this branch. I just to have an account with them but no more.
Sure Miss WAMU
I had been a WAMU customer since 1997. I as were many was told that Chase would continue WAMU's practices until I learned the hard way differently.
My first experience was unexpected NSF's showing ... read full review8 Replies - Latest reply on 08/01/2010