Deception - Fraud
Frontier Airlines World Mastercard aggressively solicited my business @ the Denver International Airport on a trip this past year. The "offer?"
A free R-T (Round-trip) anywhere Frontier flies in signing ... read full review13 Replies - Latest reply on 03/13/2012
WILMINGTON, DELAWARE -- These guys are the worst!!! First, I discovered that I no longer had "available credit" and after researching my account, I discovered that there was a "hold" for the SAME amount that was already CHARGED to the card, causing my available credit to be "0". It took 6 PHONE CALLS and a call to the corporate office in Delaware to try and get this resolved. I am going to shred the card and send it in PIECES to: 100 S west St, Wilmington, DE 19801, Attention: Anthony Jenkins, Chairman. Everyone should do this who has had a bad experience with this bank..Perhaps they may get the message3 Replies - Latest reply on 08/20/2009Add reply
Barclays Frontier MasterCard Fraud
DENVER, COLORADO -- I used to be one of those "aggressive" sales pitchers at the Denver Airport for the Frontier MasterCard. We were so pressured to get people to complete the applications and we were basically encouraged ... read full review4 Replies - Latest reply on 12/17/2008
Here is a copy of a letter I sent to the president of US Airways concerning the Juniper US Airways Card:
W. Douglas Parker
CEO and President
2345 Crystal Drive
Arlington, VA 22227
Dear ... read full review5 Replies - Latest reply on 11/16/2007
PO BOX 13337 PHILADELPHIA, PENNSYLVANIA -- Complete Text of Message Sent to Frontier MasterCare on 5/12/2010:
I have requested that my account be closed immediately. The Customer Service Rep who I talked with today did not appear to be interested in why I closed this account. Still, on the very slight chance and anyone at your organization cares about customers I have provided the reasons for requesting the account closure:
1. Your Interest Rates of 25.24% is not acceptable. I am keeping other credit cards with interest rates in the 13% range.
2. Due to the interest rates on this Master Card I cut my charges on this account from $3,000+ per month on this account to the under $100 per month to avoid the potential of excessive interest charges.
3. During the time period of March 6th to May 12th I charged only $43.23
For some reason the Mastercard statements suddenly stopped arriving by mail. As a result, I did not remember to pay the bills on time. Therefore I incurred two late charges of $39.95 each and interest interest charges $4.30 plus an annual fee of $49.00.
In my opinion, the fees associated with having this card ($133.20) on purchase of $43.23 should be considered criminal.
US Airways Mastercard
DELAWARE -- Recently I received a letter from Juniper, now Barclays Bank, saying was 6 months past due. I called and paid off my balance in May 2007. Apparently there was a charge that they didn't know about until ... read full review6 Replies - Latest reply on 02/03/2008
I switched my USAirways credit card from B of A to Juniper Bank because of the enticements they offered. When I got my first online statement and tried to download it to Quicken, I couldn't. I called Customer Service. Even though the menus are a little tedious, I finally just pressed '0' and got a Customer Service Rep with NO WAIT at all. This was mid-day, I think about 2 PM on a Monday. The answer, however was totally unsatisfactory. They don't support the new version of Quicken which has been out now for like TWO YEARS. There is a workaround (download file to desktop, then import to Quicken) but that really is annoying. So, in my opinion based on one call, GREAT customer service, BAD product enhancements. I'm going to write them a letter about adopting the Quicken new version.
2 Replies - Latest reply on 06/26/2006Add reply
Credit Card scam
WILIMINGTON, DELAWARE -- I received a credit card from juniper with a limit of $3000.00.They included a blank check for me to use either for purchases,cash advances or balance transfers. With out any notification they reduced ... read full review1 Replies - Latest reply on 08/22/2007
WILMINGTON, DELAWARE -- I have filed an AFFIDAVIT OF FORGERY against Barclaycard US. This bank quadrupled my auto draft on my credit card then refused to refund the overcharges! Now they are charging me a penalty on the difference I refuse to pay.
1 Replies - Latest reply on 04/08/2011Add reply
I have tried to discuss this with their 'collection' idiots - but cannot reach anyone who can understand ENGLISH!
It is seemingly impossible to contact anyone at their corporate offices.
I am filing a lawsuit against them in my state of residence.
Juniper credit injustice
In June 2010 I put a charge on the credit card. When the payment was due I made the payment on the date it was due. The Juniper credit received the payment and applied it as late along with a late fee. ... read full review4 Replies - Latest reply on 01/26/2011
Juniper Credit card offer by Barclays Bank is a horrible business. Their offers are false advertising. When I first received the offer they said the rate was for 7.5% for the life of the debt. Unaware of me, they change the rate 24 months later and increased it to 12.94% and claimed that the had the right to do it because of the economy. Ha! This is federal. They federal should closed them down. Ah, another thing is they are not American, all they customer telephone representative are from India or some other middle east country.
1 Replies - Latest reply on 10/01/2010Add reply
They do not under stand the American way. If they did then they will offer 100% customer satisfaction.