Just Brakes - Page 3

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1.5 out of 5, based on 8 ratings and
24 reviews & complaints.

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Just Brakes Crooks
Posted by on
OCOEE, FLORIDA -- My brakes were squeaking, but only in the morning. I called to set up an appointment for 4:30 on April 6th, 2009. They went over my car pointing out crystallized pads, and worn wheel cylinders. It would cost me $509.99, instead of their advertised price of $99.88. I told them I am a single mother and could not afford that. They said just do the $99.88 and the brake fluid flush at $39.99. (They said that brake fluid flush needed to be done every 12,000 miles) I told him to do the brakes at $99.88, but not the flush. They said to bring it back when I could do all of it. I told them to just put it all together and I will think about it. I went to another company Palm Tire Automotive and had them look at my brakes. Palm Tire said there was nothing wrong with my brakes at all, they did not need to be replaced, everything was fine, pads were fairly new.

I was one of the lucky ones who asked someone else. I am so glad I have friends who know about brakes, because Just Brakes sounded very convincing with their lies and deceit.
     
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Anonymous on 2009-04-07:
sleazy company for sure..

I just had my rear brakes done,with resurfacing the rotors and installing rebuilt calipers the total was just under 3 hundy..
Starlord on 2009-04-07:
Just as with medicine, it seldom hurts to seek a second opinion. when I was much younger, I worked at a brake and muffler shop. There is enough work that has to be done on cars, these places don't need to be ripping people off.
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Just Brakes Vandalized My BMW X5
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HENDERSON, NEVADA -- I called Just Brakes on 12/09/08 to get estimate for replacing brakes on my 2003 BMW X5. The representative introduced himself as Bo-J and said it would cost $99 plus. He said to drop the car for an estimate. So, I dropped my car there and after 45 minutes he called me saying to come by and check to see what needs to be done. He wouldn't discuss the price on the phone. When I got there my car was on the lift with all four wheels off. His mechanic proceeded to show me that the boots on the front axle were torn and leaking oil. This seemed obscured since I just took the car to Honest-1 Auto a few week earlier for a brake inspection and they didn't mention anything about the boots being torn. Also the car was inspected at BMW dealership a few months ago! I just wanted to get the cheapest estimate available to replace the front brakes. My car has only 45K miles. It's highly unlikely that the axle boots would be torn like that. I think Just Brakes tore them! They wanted to charge me $550 to replace them. Also, they said I need fix the calipers because the piston is sticking. The cost = $220.

Also, Bo-J said I need to replace both front and rear pads and rotors. The cost = $430. The grand total coming to $1200. What a Ripoff! I was furious. I told him to put the car back together and I am taking it somewhere else. He tried to convince me to fix it there because they would charge much less than the dealership.

Upon leaving I told him that he'll hear from my attorney.
     
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Disaster Worker on 2008-12-10:
Have you read any of the other Just Brakes reviews on this site? Verbatim of your experience; literally word for word! The same exact thing happened to me at Just Brakes in 1987 when I was a young, single mother, and I've never been back. Sorry you had to learn about them the hard way.
DigitalCommando on 2008-12-10:
If you call the repair shop and tell them that you heard that channel 3 news is bringing in a bait car to perform integrity tests on several of the repair shops in your area today, hang up and bring your car down there, you won't get ripped off like this. Next, wear a trenchcoat and mirrored sunglasses and keep walking around the building while talking into a 2 way radio, this will really freak them out. (JK about the last part but you get the point)
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Just Brakes Is Just Fraud
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NEVADA -- Don't go to this place! Everything they say is a lie. I was ripped off for something I did not need when I am poor. I went for brake pads at their $99 & instead they did something I did not want, did not request, and did absolutely no brake pads. $60 for absolutely nothing. Go to a legtimate, honest place only.

Never go here. They are not in business to put brakes on your car, they are in business strictly to rip people off.
     
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Starlord on 2010-09-30:
What do you claim they did? To charge you $60, they HAD to have done something. Brake shops don't quite tell the whole truth, but the $99 they quote is just to install front pads or rear shoes. That is all. No rotors or drums turned, no bearings repacked, no hardware replaced, even if it needs it. They will try to make you aware of this, but it will be charged in addition to the $99. There is no way of knowing until the brakes are dismantled exactly what it needs, I would never just replace the brakes pads or shoes. If a brake job is done, it should be completely done.
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My brake job
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HOUSTON, TEXAS -- I brought my car into your shop to have my brakes fixed. You charged me $450 to fix them, telling me my 'calipers were broken.' While I was in there, I heard you tell three other customers that their 'calipers were broken.' I find it hard to believe that there was a run on calipers that weekend. In addition to that, when I picked up my car, the back brakes, which had been fine previously, were making a popping noise.

To help keep me as a potential future customer, I would like the following:

I want my car fixed for free at ANOTHER shop. I don't trust these people

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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Anonymous on 2002-02-16:
I agree with this person! Why is it that these people want to say anything about bad parts. If they are bad prove it by cleaning the part and compairing it to a brand new part and to add to this subject if a consumer went to an auto parts store the brake pads themselves doesn't even cost anywhere near $100.00
Hope2 on 2007-11-23:
I had the exact same experience... after taking my car for the brakes 99 dollar thing they got me for over 900.00 and two weeks later my rear wheel fell off... while driving, heard the popping noises too... they are a rip off ...and also hire ex cons -
this location is at Tatum and union hills , phoenix az . BEWARE OF JUST BRAKES !!!!!!!!!
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