DENVER, COLORADO -- I was diagnosed in April of 09 with Stage III breast cancer. Little did I know, but Kaiser Oncology FAILED to tell me that the type of breast cancer that I suffer from is called a Triple Negative and ... read full review6 Replies - Latest reply on 02/01/2014
CALIFORNIA -- If you are diagnosed with Sleep Apenea Kaiser only covers the treatment if you are on the $5.00 or $10.00 copay plan. If not you are out of luck. The equipment costs around $1000.00 and I can't afford ... read full review12 Replies - Latest reply on 08/26/2009
I've been calling Kaiser customer service 866-238-2808 almost everyday for a week now to cancel my moms insurance policy and its bean a real pain. First of all most customer service reps are not that helpful. The representative I spoke today 10:01 ET 01/04/10 was the worst of them, she try to ignore all my questions and attempted to hang up on me. She was very rude.
2 Replies - Latest reply on 01/10/2010Add reply
It was also especially hard to send a fax to them, I faxed cancellation notice almost everyday and they have 2 days to verify if the fax went through. I've faxed my docs at home and thru outside fax service but when I try to verify later, they were not able to receive it.
FAIRFAX, VIRGINIA -- I was advised to have cataract surgery to see better while driving. After the surgery I have become near visioned. The doctor informed me that he implanted the lense as per the measurements taken but ... read full review3 Replies - Latest reply on 05/29/2008
False Patient Summary
I left my primary physician at KAISER PERMANENTE the morning of only to find out after getting a physical for Life Insurance and in spite of my labs coming back PERFECT that based ... read full review2 Replies - Latest reply on 09/10/2011
Grueling Application Process
MENLO PARK, CALIFORNIA -- I applied for Kaiser's health insurance at the beginning of January 2009 with the intention of starting health coverage at the beginning of March, however now I don't believe that this will happen.
I ... read full review2 Replies - Latest reply on 02/13/2009
Bad Health Care System
LOS ANGELES, CALIFORNIA -- Kaiser Permanete is a bad health care system.
In a nutshell, the doctors are rude and the services are just a big joke. I am amaze that no one has filed a law suite against them yet. They don't care ... read full review3 Replies - Latest reply on 08/19/2013
LAFAYETTE, COLORADO -- Kaiser is great in many areas. My 1 star rating is for their weight management and customer service group. They are not equipped with fluoroscopes to do lap band fills so they have to guess. If you get sick and come back the next day because they put too much in, they charge you again. Today, they did nothing but tell my wife to go to their downtown office where they have more equipment than Rock Creek and charged $50 dollars. The doctor and customer service both agree there should not be a charge because they did not do anything, but neither knew how to fix it without a formal 30 day complaint. This is very poor care and bad process when no one can make a simple charge correction and force me to have spend 1+ hour on the phone explaining the same thing to multiple people.
Go somewhere else for lap band care - even without insurance the fee for a fill is less with better care.
Stay away from Kaiser, if you can.
DUBLIN, CALIFORNIA -- I am not sure where to begin with. I was first time pregnant last year Oct and I had worst experience of my life with Kaiser. In 3rd week of pregnancy I started bleeding just like my periods. I got worried ... read full review4 Replies - Latest reply on 02/19/2011
We've been Kaiser members for about 30 years and find that they have become very expensive. I just received my Prescriptions which have increased in cost compared to those I purchased in December 2009. Today I checked with Costco and found that their retail cost is slightly more than half as much as my co-pay through Kaiser. If you belong to Kaiser, check around with Costco or Walmart before purchasing prescriptions through the Kaiser pharmacy. 1 Replies - Latest reply on 02/20/2011Add reply
Kaiser is the worst
STOCKTON, CALIFORNIA -- MY FOOT DOCTOR, DR LAGAY TOLD ME I NEEDED FOOT SURGERY, I HAVE ARTHRITIS ON THE FOOT. I DID HAVE THE SURGERY. THE CORNER BONE DID NOT FUSE. I SAW ANOTHER KAISER FOOT SPECIALIST. HE SAID I SHOULD HAVE ... read full review3 Replies - Latest reply on 07/27/2013
Kaiser is thriving
First of all I want to thank all the good people at Kaiser that help me for the 20 years I was with them ! Who ever hires the staff over their is doing a great job ! Don't get me wrong Iam still mad at ... read full review5 Replies - Latest reply on 05/21/2011
Kaiser Permanente is the nation's largest HMO and cares more about its bottom line than serving its patients. It's next to impossible to get an appointment, if you do.. the doctors throw a prescription ... read full review8 Replies - Latest reply on 06/02/2011
FONTANA, CALIFORNIA -- I was put on a medication that made me unable to think, converse, and remember so that I appeared on the wrong day for an appointment and another time couldn't remember it at all even with the reminders ... read full review6 Replies - Latest reply on 10/17/2007
Pharmacy service is the worst!
ALTANTA, GEORGIA -- I have been satisfied with Kaiser Permanente for 3 years, but this year they changed how they operated their on-site pharmacy. I checked, and this change is across all GA KP locations.
Every time ... read full review2 Replies - Latest reply on 11/20/2009
Most uncaring unknowing doctors.
LANCASTER, CALIFORNIA -- For several years I was having severe abdominal pain and I kept going to see different doctors at Kaiser begging them to do something. They told me "You have acid reflux" I have never had this in my ... read full review4 Replies - Latest reply on 09/12/2009