Most uncaring unknowing doctors.
LANCASTER, CALIFORNIA -- For several years I was having severe abdominal pain and I kept going to see different doctors at Kaiser begging them to do something. They told me "You have acid reflux" I have never had this in my ... read full review4 Replies - Latest reply on 09/12/2009
Rude And Non Caring
MONTCLAIR, CALIFORNIA -- After being seen by a doctor, the very next day I had Lab work done. The doctor told me he would have my results and some answers withing three days. A week went by and when I called an asked about the ... read full review5 Replies - Latest reply on 08/26/2009
CALIFORNIA -- If you are diagnosed with Sleep Apenea Kaiser only covers the treatment if you are on the $5.00 or $10.00 copay plan. If not you are out of luck. The equipment costs around $1000.00 and I can't afford ... read full review12 Replies - Latest reply on 08/26/2009
ATLANTA, GEORGIA -- KP has done it again. I say again because I had some level of patience for them. The did do certain things very well. However, upon terminating services with them, they changed the type of coverage I had to prior so as not to be inclusive of anything that I had payed for.
2 Replies - Latest reply on 08/10/2009Add reply
I have heard many times of other insurance companies refusing payment on the last month of rendered services when leaving their insurance, like how United Healthcare does it.
This is a personal first for me. I have never had a company change records and claim that I was not a member to avoid payments, when in fact, I was.
I have to say, I really like Kaiser!
SAN JOSE, CALIFORNIA -- I grew up in Sacramento, California, and we had Kaiser insurance my whole life. Back in those days, I remember waiting for literally hours to see my doctor... It was pretty bad, but it was also because ... read full review1 Replies - Latest reply on 02/19/2011
The Worst Experience
FALLS CHURCH, VIRGINIA -- I really wonder how inhuman can someone be?, doctors treat their patients like we are a bunch of animals, nurses treat everyone like we have no right to ask any questions!!!
How can we stop this???!!! ... read full review7 Replies - Latest reply on 10/06/2012
ATLANTA, GEORGIA -- Kaiser is the very worst health care provider I could imagine. I need an injection in my spine for severe pain in my left arm. I have had this done three times in the past but here is what I have to go through to get the procedure done.
1. Make an appointment with my primary care physician ant tell him what I need done and get a referral. [$50] [four days]
2. Go to the referral office and get them to make an appointment with the Pain Clinic and have then evaluate the referral. [$50]
3. [2 weeks later] Go to the Pain Clinic and have the Tech ask me if I am in pain [$50]
4. Go back to Kaiser and try to get approval for the injection [2 weeks]
5. Make appointment with Pain clinic for the injection [2 weeks]
6. Finally get the injection to ease my pain.
The entire process took almost six weeks!! All Kaiser would do is say this is "standard" procedure. Shut the car door on your hand and wait six weeks to get the door open and you would know what I went through!!!
Grueling Application Process
MENLO PARK, CALIFORNIA -- I applied for Kaiser's health insurance at the beginning of January 2009 with the intention of starting health coverage at the beginning of March, however now I don't believe that this will happen.
I ... read full review2 Replies - Latest reply on 02/13/2009
Harassment With Incorrect Bills
LOS ANGELES, CALIFORNIA -- We applied for insurance in Sept 2008 but received a letter stating that we need to get a pregnancy test before we are approved. The letter clearly stated the Kaiser Permanente facility to visit and that ... read full review4 Replies - Latest reply on 01/14/2009
Bad Health Care System
LOS ANGELES, CALIFORNIA -- Kaiser Permanete is a bad health care system.
In a nutshell, the doctors are rude and the services are just a big joke. I am amaze that no one has filed a law suite against them yet. They don't care ... read full review3 Replies - Latest reply on 08/19/2013
FAIRFAX, VIRGINIA -- I was advised to have cataract surgery to see better while driving. After the surgery I have become near visioned. The doctor informed me that he implanted the lense as per the measurements taken but the eye became near sighted. Now I will have to wear spectacles to see distant objects. I believe that incorrect implant was given. On inquiry the doctor said that the implant cannot be changed.
3 Replies - Latest reply on 05/29/2008Add reply
Please advise what are my options in this situation.
SACRAMENTO, CALIFORNIA -- I had the worst experience with Kaiser Permanente when I was trying to change plans. I had to fax the application form three times before they received it. I wanted the plan to be changed in January, so I sent the form in December, but they did not get it, so I sent it again in December and they said your plan is changed and everything is okay, but they did not get the form. Then they sent me a letter saying that I owe them more money. I called them again and surely my plan was still not changed, so I sent the form again in January, and they only changed my plan in February.
This company does not do what they promised. They have terrible customer service. I can not wait to find a different health insurance company.
FONTANA, CALIFORNIA -- I was put on a medication that made me unable to think, converse, and remember so that I appeared on the wrong day for an appointment and another time couldn't remember it at all even with the reminders ... read full review6 Replies - Latest reply on 10/17/2007
Stay away from Kaiser, if you can.
DUBLIN, CALIFORNIA -- I am not sure where to begin with. I was first time pregnant last year Oct and I had worst experience of my life with Kaiser. In 3rd week of pregnancy I started bleeding just like my periods. I got worried ... read full review4 Replies - Latest reply on 02/19/2011
Kaiser Permanente is the nation's largest HMO and cares more about its bottom line than serving its patients. It's next to impossible to get an appointment, if you do.. the doctors throw a prescription ... read full review8 Replies - Latest reply on 06/02/2011