BROOKLYN, NEW YORK -- I felt it was my responsibility to bring to your attention the following incident. Re: Freight Quote 'A SCANDALIZED COMPANY.' For 30 years, I have been waiting to purchase the most exquisite, breathtaking, Italian furniture ever seen, shipped to me. On July 19, 2006, I hired freightquote.com to find me a reputable freight transport company through Mr. ** (the devil). Unfortunately he hired Watkins (the destroyer) and charged me $802.50, not including my furniture of $4,450.00. Mr. ** did a poor job in handling the situation by 'causes of action for state consumer protection violations, negligence, breach of contract, intentional misrepresentation, fraud, and conversation.'
After several days of speaking to Mr. **, his only words were "it is in the process," whatever that means. ** never offered me a claim form to fill out or to investigate the situation after my cooperation of sending him pictures of the damage furniture, wrapped in potato sack cloth and my marble table unwrapped, and placed in a thin, torn, dirty cardboard box. I refused to accept the property. I spoke with ** who is **'s manager and he was just as rude, thoughtless, obnoxious and inconsiderate as the rest of your staff. He also is a character who should be fully investigated into how he renders his services toward customers.
It is my understanding that freightquote.com, **, ** and ** cares nothing about their customers after stealing their money and giving poor service. I am very, very determined and confident that I will get my money back. After ** stole my money from my credit card and his services not fully rendered, I am entitled to my money back in full of $802.50 for shipping. Lastly, since ** and ** refuse to remedy this problem, because it didn't come out their pockets, I would like you to intervene and resolve this. For your information, I email pictures of the destruction of my property to **.
I had to fight and contact the 'carrier trucking company' to get my money back in full including the 'shipping' which freightquote refused to return. I spoke with Ms. ** (mgr. of claims dept.) at freightquote who quickly stated that there has only been one person who actually got their money refunded from freightquote. I did get my money back from Watkins Trucking Company in full. NO THANKS TO FREIGHTQUOTE.COM. As a resolution, I would like the following: POST A COMPLAINT FOR 'BUYER BEWARE' AND SHUT THEM DOWN. Please contact me if you need more details regarding this incident.
As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. My daughter and her husband were moving back from Ft. Lewis Washington and stopped in Ogden Utah to fill up the gas. They had just received a new bank card and was having trouble getting to their funds therefore being stuck with no access to their money and having only a little cash with them. They called me collect to wire them some money to get the rest of the way home.
The first call was 16 minutes and it cost 34.95 which ends up being 2.19 per minute. The second call was to confirm that I had wired them money Western Union and give them the confirmation number and amount, was 7 minutes and cost 24.60 - a rate of 3.51/min. This is highway robbery in any book. I think the government should regulate the charges that they can apply. It's a shame that you can wire money for 20.00 but you can't talk on the phone collect without being put in the poor house. Please contact me if you need more details regarding this incident.
WICHITA, KANSAS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. Commerce Bank website shows locations for ATMs and branch locations in Kansas, Missouri, and Illinois. What they don't say is that these three states (charters) are actually three different charters and if you opened your account in one of the three states listed, then you CANNOT deposit or withdraw from the other two charters.
When I called the bank, they told me this (after my husband had attempted to deposit his paycheck in one of the Missouri banks). I told them that their website lists all these banks as available for banking business. The representative stated that the website had not been updated since the split of the 'charters.' Please see the links I have added so that you may visit the bank's site if you wish.
As a resolution, I would like the following: I would like them to cease advertising that they have all these banks available for their customers to use, and explain the different charters instead of luring customers by advertising all these locations when they are indeed not available to all their customers. I believe this to be classified as false advertisement. Please contact me if you need more details regarding this incident.
MANHATTAN, KANSAS -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident. In November 2001, we mail ordered 2 Auto Ceramic Heater & Fan units from J.D. Marvel Products Inc. The cost was 2 for $25. Our check was cashed immediately, but we never received the products. Multiple attempts to contact the company at 1-888-414-5333 (the number advertised on their commercial flyer) have been unsuccessful, as the number no longer seems to be valid. I contacted our post office to find out if the package might be in the Dead Mail area, but it was not.
As a resolution, I would like the following: a full refund. Please feel free to contact me if you would like more details regarding this incident.