Kansas Office of the Attorney General

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Freight Quote
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BROOKLYN, NEW YORK -- I felt it was my responsibility to bring to your attention the following incident.

Re: Freight Quote 'A SCANDALIZED COMPANY'
For 30 years I have been waiting to purchase the most exquisite, breathe-taking, Italian furniture ever seen, shipped to me.

On July 19, 2006 I hired ‘Freight quote.com’ to find me a “reputable” freight transport company through Mr. Rich Divine (the devil). Unfortunately he hired “Watkins” (the destroyer) and charged me $802.50 not including my furniture of $4,450.00. Mr. Divine did a poor job in handling the situation by 'causes of action for state consumer protection violations, negligence, breach of contract, intentional misrepresentation, fraud, and conversation'. After several days of speaking to Mr. Divine, his only words were “it is in the process”, whatever that means. Divine never offered me a claim form to fill out or to investigate the situation after my cooperation of sending him pictures of the damage furniture, wrapped in ‘potato sack cloth’ and my ‘marble’ table unwrapped, and placed in a thin, torn, dirty card board box. I refused to accept the property.

I spoke with “Chris” who is Devine’s manager and he was just as rude, thoughtless, obnoxious and inconsiderate as the rest of your staff. He also is a character who should be fully investigated into “how he renders his services” toward ‘customers’.

It is my understanding that ‘Freight quote.com,” Divine, Loveland and Chris cares nothing about their customers after stealing their money and giving poor service. I am very, very determined and confident, that I will get my money back. After Divine stole my money from my Credit card and his services not ‘fully rendered’ I am entitled to my money back in full of $802.50 for shipping.

Lastly, since Chris and Divine refuse to remedy this problem, because it didn’t come out their “Pockets”, I would like you to intervene and resolve this. For your information, I e-mail pictures of the destruction of my property to Divine.

I had to fight and contact the 'carrier Trucking company' to get my money back in full including the 'shipping' which freight quote refused to return. I spoke with Ms. Loveland (mgr. of claims dept.) at freight quote who quickly stated that there has only been one person who actually got their money refunded from freight quote.

I did get my money back from Watkins Trucking Company in full. NO THANKS TO FREIGHT QUOTE. COM.

As a resolution, I would like the following:

POST A COMPLAINT FOR 'BUYER BEWARE' AND SHUT THEM DOWN.

Please contact me if you need more details regarding this incident.

     
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Being Overcharged for Collect Calls
By -

As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

My daughter and her husband we moving back from FT.Lewis Washington and Stopped in Ogden Utah to fill up the gas. They had just received a new bank card and was having trouble getting to their funds therefore being stuck with no access to their money and having only a little cash with them they called me collect to wire them some money to get the rest of the way home. the first call was 16 minutes and it cost 34.95 which ends up being 2.19 per minute the second call was to confirm that I had wired them money Western Union and give them the confirmation number and amount, was 7 minutes and cost 24.60 a rate of 3.51/min. This is highway robbery in any book. I think the government shoud regulate the charges that they can apply. its a shame that you can wire money for 20.00 but you can't talk on the phone collect without being put in the poor house.

Please contact me if you need more details regarding this incident.

     
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Commerce Bank Fraud on the Web.
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WICHITA, KANSAS -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

Commerce Bank web site shows locations for ATM's and Branch locations in Kansas, Missouri, and Illinois. What they don't say is that these three states (Charters) are actually three different Charters and if you opened your account in one of the three states listed then you can NOT deposit or withdraw from the other two charters.
When I called the bank they told me this (after my husband had attempted to deposit his pay check in one of the Missouri banks). I told them that their website lists all these banks as available for banking business. The representative stated that the website had not been updated since the split of the 'Charters'. Please see the links I have added so that you may visit the bank's site if you wish.
http://enroll.commercebank.com/cbcom/locator/
http://www.commercebank.com/

As a resolution, I would like the following:

I would like them to cease advertising that they have all these banks available for their customers to use, and explain the different charters instead of luring customers by advertising all these locations when they are indeed not available to all their customers. I believe this to be classified as false advertisement.

Please contact me if you need more details regarding this incident.

     
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J.D. Marvel Products, Inc
By -

MANHATTAN, KANSAS -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

In November 2001 we mail ordered 2 Auto Ceramic Heater & Fan units from J.D. Marvel Products Inc. The cost was 2 for $25. Our check was cashed immediately, but we never received the products. Multiple attempts to contact the company at 1-888-414-5333 (the number advertised on their commercial flyer) have been unsuccessful, as the number no longer seems to be valid. I contacted our post office to find out if the package might be in the Dead Mail area, but it was not.

As a resolution, I would like the following:

A full refund

Please feel free to contact me if you would like more details regarding this incident.

     
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