PENNSYLVANIA -- On December 24, 2011 I was cooking my Christmas dinner in the morning. I had just put the Turkey on and left the kitchen when I heard a crash in the kitchen. Upon returning to the kitchen I saw the ... read full review12 Replies - Latest reply on 10/15/2013
LAS VEGAS, NEVADA -- 3 times with in a year 2 times with in a week. This is just a few days over a year old and nothing but problems. Costing me more in service calls again. This product last week when taken apart was all ... read full review2 Replies - Latest reply on 12/21/2011
I bought a new Kenmore refrigerator from Sears in 2005 and it went bad just a few days ago. I put a new relay starter on the compressor and it burnt that one up. I then was told it was the compressor its self the compressor is more than a new refrigerator, I have my old one in the garage have had it for 30 years and and it still runs.
1 Replies - Latest reply on 04/05/2011Add reply
I just think that its pretty bad that I have to throw it out when the repair is more than I can buy a new one for.
Very Good Product
We purchased a Sears Kenmore 700 Washer and the Sears Kenmore 700 Gas Dryer March 12th 1971 brand new from Sears, they are both working very well, we have only moved with them once, and service the dryer ... read full review5 Replies - Latest reply on 03/11/2011
We have both a Kenmore top load washer and Kenmore cook top stove. We have always been strong supporters of Kenmore, as were our parents. However, both of these products have been disappointing. On the washer, the lid has to be "slammed" down to disengage the safety switch so the washer will run. The cook top stove, the simmer select burner has all together stopped working. Called Sears to make appointment for repairs, and will be charged a separate service call charge of $129. Would have been satisfied if they had waived one of the charges, but they would not budge.
Had a Whirlpool washer that finally stopped working after 15 years with no services performed, this is when we decided on Kenmore.
We will not be purchasing Kenmore products in the future and will advise family and friends to do the same.
Very, very disappointed in these products.
CHICAGO, ILLINOIS -- Purchased the five year maintenance prepaid plan for the appliances. Had lots of problems with dryer, now and having problems with the washer. Washer part was delivered to me on 12/16/10, and have yet to have a service representative to come to out home and repair it. I have received several calls concerning the repair, but they always have to go somewhere else. Will never purchase nothing else from Sears, crooked ass company in my opinion.1 Replies - Latest reply on 01/14/2011Add reply
I purchased a high-end Kenmore stove with self-clean convection oven seven years ago. I am now replacing the control board for the second time, each time at a cost of about $600. I will never buy a Kenmore brand again. 2 Replies - Latest reply on 11/11/2010Add reply
Don't Buy It
It's clear that Kenmore is riding on it's old reputation of reliability while currently manufacturing junk. We have two recent model Kenmore dishwashers at two different houses. Both have developed leaks ... read full review3 Replies - Latest reply on 09/24/2010
NEW ORLEANS, LOUISIANA -- About 5 years ago I purchased an Slide in Gas Range from Sears/Kenmore and got them to install in my house. Due to my life conditions, I do not cook very often but I never had issues with the range. A few months ago, while cleaning it, I noticed some stains on the stainless steel surfaces that would not come off. Last week I was cleaning it once again and I noticed that the stains are not stains, it is actually rust and it is increasing in size. There are not scrapes or dints or any other physical damages to the surfaces that would allow for the rust form. I contacted Kenmore about it and they basically told me that the warranty is only for one year and that there is nothing they will do, EVEN THOU STAINLESS STEEL is supposed to be rust resistant. The one thing I got from this, is one less brand to consider when I go shopping for my appliances.1 Replies - Latest reply on 09/09/2010Add reply
Kenmore Washer Broke After 3 Months
PRINCE FREDERICK, MARYLAND -- WOW, Never thought that Kenmore appliances would turn out to be JUNK. After 17 years we replaced our Hotpoint washer with a Kenmore. Imagine my shock and horror when after only 3 months the washer started ... read full review3 Replies - Latest reply on 09/24/2010
I bought my dishwasher and 2 weeks after the warranty ran out it broke down. It is not on the recall list, so basically, I can pay 300 to fix it or go buy a new one - not the elite, Kenmore, - and pay ... read full review3 Replies - Latest reply on 07/07/2010
Refrigerator Compressor Dies
I purchased this refrigerator in April 2004. The model # 72912200. The refrigerator looks like new, no dents or broken parts. The refrigerator has been working beautiful until this month we had two ... read full review10 Replies - Latest reply on 08/03/2013
We purchased the set in Dec. 2006. I was so excited to get it. As time went on, I started noticing things about the set that I didn't like. The washer does not clean well. It just ties all the clothes in knots and I have to shake them all out before putting in the dryer. I have recently noticed that there are spots on clothes that were not on them before washing. Also, after drying them, they are so wrinkled that I have been ironing everything. I have kept the set because of the cost. Its not something you can just get rid of and buy new ones. I don't think I would buy another set again. The instruction manual says to make smaller loads if there is wrinkling, but that kinda defeats the purpose of buying a bigger machine to wash bigger loads.
1 Replies - Latest reply on 06/25/2010Add reply
I have a Kenmore washer and dryer that is still working It is over 40 years old I will buy again, but why replace something that still works thankyou for a great product mlee ny 13090 1 Replies - Latest reply on 06/20/2010Add reply