2004 Chevy Rust Bucket Scam
CRANBERRY TWP., PENNSYLVANIA -- $36k 2004 Chevy Express 73k only 1 winter. Purchased at Kenny Ross 2005. 36k mile 3 year warranty. Has been in the shop 4 times for the same problem brakes and leaky axle seals. Never repaired until we fixed it ourselves by replacing the calipers, rotors, and pads from rusted pistons. Over $16k in major repairs. Brakes, seals, rear end, transmission, computer, coil packs, exhaust gaskets, transmission lines and cables, blown hoses, abs, map sensors, mass air sensors, electrical failure, oil pan and other things that would take all day to right. Most repairs from missing bolts and rust and corrosion. We have towed this truck 14 times.
So how does Kenny Ross resolve the problems with the customer. Trade in for $5k and $36k out of my pocket for a new one. Mind you this truck cost us $52k with purchase and repairs for 73 thousand miles only to be valued at $5k. Their answer "We didn't build it" and a laugh.
We own 2 Cummins, Isuzu NPR, Nissan ud, ford 7.3 with 287k miles, older Gm topkick and personal use a LandroverFreelander, Porsche, Roush Mustang, Miata and a CJ5. This 2004 Chevy express has cost more maintenance then all our vehicle put together.
To those smug Kenny Ross salesmen, I am disappointed in this purchase and took a huge loss and you thought it was funny. My experience with you was cheap and sneaky. Not once did I feel you cared about the problems with this vehicle. To me, choosing Kenny Ross was a mistake that will not happen again. My hole experience felt crooked and dishonest with the warranty but mostly with the salesmen.
The truck was traded in for $8600 and I am happy to say we replaced it with a Nissan UD.