Key ATM fees
CORNWALL ON HUDSON NY, NEW YORK -- I understand that banks will charge you a ATM fee if you don't use their own ATM machines. My problem is that Key Bank does not have any ATM machines in the area except in their branch office. I am ... read full review5 Replies - Latest reply on 03/24/2006
Stolen Key Bank Master Card
I have been a faithful customer with Key bank for over 20 years and have NEVER reported a stolen card. Wednesday my wallet was taken and I found out immediately when I went to purchase an item. I jumped ... read full review7 Replies - Latest reply on 11/24/2009
Poor Online Banking Service
BURLINGTON, VERMONT -- I opened an account with Key bank about 6 months ago. I am used to paying my bills online, so I started online bill pay with Key. My former bank’s online bill pay was very fast and reliable. NOT ... read full review2 Replies - Latest reply on 11/03/2012
Lein holder on car title
BROOKLYN, OHIO -- Been trying for 6 weeks to get a release of a lien on a car title. Asked to speak with a supervisor and was told I could not speak to one unless I had a reference number. They will not return phone calls ... read full review3 Replies - Latest reply on 04/12/2013
ANYWHERE IN THE US, IDAHO -- I wish I had read these reviews BEFORE I decided to borrow money from Key.
3 Replies - Latest reply on 04/29/2011Add reply
They are horrible. They do not want to work with you if you have trouble and are as rude and uncaring as I am reading about in these reviews.
I had 3 loans. One with Bank of America, one with Wells Fargo and one with Key. Bank of America and Wells Fargo were difficult but reasonable.
Key Bank is impossible. I was told (by them) it is because they are small and don't have all the resources as the other two banks, so can't handle problems. WOW, is that for sure. I wish I had known about this, hopefully this will save you some grief. Do your borrowing at a different bank!
I hate your banks
ANCHORAGE, ALASKA -- I hate going into Key Bank. they charge you 10 bucks to honor there own checks if you don't have an account you have a teller taking up your lunch time. And if you tell them you don't have the time ... read full review11 Replies - Latest reply on 08/06/2010
KOKOMO, INDIANA -- I agree with so many others in regards to the service and professionalism that this bank offers !! ZERO !!!! I have never been more robbed by any bank in my entire life. Yes their nsf fees are outrageous. ... read full review6 Replies - Latest reply on 02/17/2010
KeyBank Will Not Even Answer Me
CLEVELAND, OHIO -- First, they posted payments as being late. So, I found another business using the Cleveland Post Office who would help me document. I mailed to both at the same time. KeyBank always claimed to receive ... read full review3 Replies - Latest reply on 01/11/2010
Key Bank Limbo!
COLONIE, NEW YORK -- My husband an I have a very successful Automotive Shop in Colonie New York.
Four years ago Key Bank cold call our business (in-person). Promising the world, showing all that they were capable of doing ... read full review5 Replies - Latest reply on 03/16/2008
Terrible Customer Service
CLAWSON, MICHIGAN -- Hopefully anyone dealing with Key Bank won't have to deal with this branch, The branch my mother dealt with was closed. This branch was over an hour drive from her house. She had a CD come due and she ... read full review4 Replies - Latest reply on 08/29/2013