Kentucky Fried Chicken Consumer Reviews - Page 4

LODI, CALIFORNIA -- On Tuesday January 2, 2007 my Mother, Father and I went into a Kentucky Fried Chicken in Lodi, CA. It was about 9:35 p.m. and the store was about 25 minutes from closing. When we first entered and approached the cashier we're told that there was no chicken available and would have to order hot wings only and would have to wait 10 minutes for them. Our order was taken by a woman who we assumed was a manager. I had an immediate need to use the bathroom and approached the women's bathroom and found a employee cleaning the bathroom and was told that it was closed for cleaning.

I waited patiently while the young woman finished cleaning and asked once again to use the restroom and was told, the restrooms were closed and I would not be able to use them and would have to go elsewhere to use the bathroom. I hopped in my car and drove across the parking lot to a gas station to only find out they were closed as well and the light was not fixed in the bathroom. I thanked the gas station attendant and told him that the light in the bathroom was out and couldn't use it cause it was very dark.

I came back to the restaurant and pleaded with the woman again, because of a weak bladder. I begged her to allow me to use the bathroom and her response was that, I should go to the 99 cent store behind the KFC restaurant because it was still open. By this time I was so in need of a restroom I found myself running to the 99 cent store only to find out that it was closed as well.

During this trek, my Mother and Father were still in the restaurant and noticed that the women who had sent me on a wild goose chase was laughing at me while I ran through the parking lot trying to get to a bathroom. My father noticed that 2 Hispanic women who came in behind us had requested 2 chicken dinners and was given 2 chicken dinners. He wanted a chicken dinner and at that point became quite upset at the treatment we were receiving.

Meanwhile, I ran through the parking lot of KFC and 99 cent store and ran across a Hwy 12 in Lodi to beg the gas station attendant who was cleaning his restrooms out if I could use them. My father then joined me at the gas station to see if I was okay. He was furious and didn't want to return. My mother on the other hand waited inside the restaurant and gathered our things and we left.

I have contacted KFC as well as their management and have received no satisfaction. We were the only African Americans in the place as customers and I saw no one else being treated in this demeaning way. It is cruel and unfortunate. I will NEVER go back to another KFC. I contacted KFC's 800 number that evening and heard from a Area representative and still nothing is being done about this.

If you're an attorney please contact me at the email address in this message. I was made to feel like I was less than a human being. Never in my 37 years of existence have I ever been made to feel like I live in 1951. This is 2007. You don't realize how people think we have gotten past the color of people's skin but we really haven't.

TEXAS -- A few weeks ago, I purchased two meals to go at Kentucky Fried Chicken. I was halfway into my mashed potatoes with gravy when I noticed a lump in the gravy in the corner of the potato compartment. Thinking this was a thickened bit of gravy, I scooped it up and intended to trash it, but to my HORROR, it was a DEAD ROACH! This was not a meal I was about to eat, this was a meal I was in the process of eating.

I immediately became VERY nauseated and once I could talk, I phoned the KFC to alert them, so they could discard the remaining gravy, asking to speak with the manager, but getting the assistant manager on the phone. I explained what I had found, he apologized and offered me another meal. Hello?? I don't WANT another meal from there! I want to know the gravy has been discarded and the roach problem will be eliminated.

The next day before time for KFC to open, I phoned the local food service inspector, but she was on vacation and out of the office. I called the only two numbers I could find for KFC offices. I spoke to "Tabitha" at 1-800-225-5532, explaining my concern and giving her all of the information but didn't feel as if anything was going to be done by opening. Before hanging up, I asked that someone from there contact me to follow up. To date, no one has contacted me from there about this call.

I then made a long distance call to 936-564-1168 and spoke to "Liz", again explaining my concern that something should be done before the KFC was opened and serving the public. She took the information, asked how much I paid for the meal and thanked me for bringing it to their attention. I asked that someone from there contact me and follow up, she said they would. To date, no one from there has contacted me either, although both places have not only my phone number, but also my address.

A week later the manager did phone me, he had just received the fax saying there was a problem, the store's fax machine had not been working, I resisted the urge to ask if he had worked the bugs out of it though. This was over a WEEK later! In the meanwhile, I had contacted the local health officials and they assured me that the problem would be taken care of, including an inspection and pest control plan.

I am VERY disappointed that NO ONE followed up immediately from the complaints I had gone to the time (and expense) to contact them about. A simple phone call, a note of thanks, something, anything would have been better than silence. I was the one who found a ROACH while eating. I think at the very least, someone higher up than the store manager (over a week later) could have taken the time to phone me and follow up. And that's My3cents. Thank you for letting me post it here!

OLEAN, NEW YORK -- Chicken is a cheap food. We got 2 large mashed potatoes with our bucket. They gave us 1 small gravy that was not even enough for one mashed potato. Prices keep going up yet they keep "cheaping" out on customers. The dinners are good, but you should not have to pay extra for food that should be included in an already overpriced meal. We will not go back there again. It's just not worth the price.

CORPUS CHRISTI, TEXAS -- I get a pang for KFC every 3 months or so and I cure the craving by getting a 3 piece dinner package that I have enjoyed it since being a kid. So tonight the pang came about and off to KFC I went. Ordered a 3 piece dinner that included coleslaw and mashed potatoes. After paying a whopping $9.41 I did not want the drink that came with the meal. I proceeded home to a dried jerky chicken dripping with grease. I think I'm cured.

WAXAHACHIE, TEXAS -- KFC in Waxahachie has a posted opening time of 10:30 am. They do not open on time. Their opening times vary from 10:40 am to 11 am depending on their whim. On one occasion they were not even open at 11 am. When asked about this the answer is usually something like "someone forgot to go to the bank for money" or "the computer is not working", etc. Currently I mostly buy from Chicken Express who is always open at 10:30 am.

CHANDLER, ARIZONA -- I ordered a 2pc white through DoorDash in the evening. The order arrived in a timely manner but the chicken taste like it was from the day before. DoorDash did their job great BUT KFC chicken was terrible...it was OLD!!!

CANTERBURY KENT UK -- Anawful experience of tasteless muck .

MESA, ARIZONA -- We have quit going to Kfc due to their chickens being so small. Our new go to place for chicken is Popeye's. At least they are not trying to pass quail off for chicken.

AURORA, COLORADO -- As of 9/25/2016 KFC has lost us as customers. Way, way too expensive: $16.49 for 8 pieces of chicken. Slow, slow service. Didn't have 8 pieces of "original" so we got a mixture. The chicken was NOT good.

LAS CRUCES, NEW MEXICO -- This specific restaurant continually leaves out an item from our order, this is the 5th time. Even with a receipt they wouldn't refund it nor did they give us the particular item paid for. But they did offer a large drink. Ridiculous & very unprofessional. We only go there because our children love the GO CUPS. Never again. They lost our dedicated business.