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Kentucky Fried Chicken - Page 4

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304 Reviews & Complaints

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Chicken and Corn were VERY Dry
Posted by Usafblue on 12/19/2013
PHOENIX, ARIZONA -- On Dec 17 2013 I ate KFC's Grilled Chicken at 1525 N. 43rd Ave. in Phoenix AZ.
The 3-piece Grilled type Breast(s) and Wing were extremely dry. (Choke you without a drink to rescue you type dry)
Ate some of the corn, which had no juice and was very dry and taste-less as well.
The biscuit was good.
The green beans were quite good.
Asked to exchange the corn for more green beans.
The server complied.
The Soda was good.
The service was acceptable.
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Went to KFC's website to register a complaint, but their web site froze up, again and again, with two different web browsers. I then tried to report a Technical issue at their site and that froze up as well... go figure!
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I do not care to try to argue with the proud know-it-alls here posting and boasting about all of the various bacteria that cause food-born illness. I simply came here to say that my meal at a Phoenix KFC was quite poor. While I was there I looked at the old photos of Harland Sanders and thought if he had tasted my meal he would be quite upset.

     
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Food Was Not Hot and Old.
Posted by brownsugar4145 on 12/19/2013
CHARLOTTE, NORTH CAROLINA -- My fiance stopped by Kentucky Fried Chicken on Sunset in Charlotte, NC at 7:45 pm on 12.18.13. The chicken was cold and hard, the mashed potatoes tasted spoiled, the coleslaw had a different taste. Normally I would not complain, but after working 12 hours all I wanted was not to cook and eat a hot fresh meal. Not only did we have to throw the food away, I had to cook dinner after 8 pm. I was disappointed. I enjoy KFC but will check my food next time and will not go during non peak hours.
     
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The Food Was So Greasy the Staff Were Rude the Wait Time Was Unbeliveable
Posted by Glenroy43 on 12/18/2013
TOOWOOMBA QLD AUSTRALIA -- You can't complain about the service, there is none. The staff are rude, the shop is dirty, the chicken is so greasy it is uneatable. Some people walked out having paid for their meal but did not wait to get it, the wait was so long. there excuse was they are only trainees. Everyone has to learn but with supervision . The owner was not there so staff were left to do what they could the Wilston shop is a disgrace. This store gives Kentucky fried a bad name.
     
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Loud Christian music
Posted by Missroxy on 12/17/2013
I don't appreciate eating in a secular business and having to listen to Christian music being played. If I wanted to hear that I would go to a church or Christian book store

     
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Horrible Service and food!!
Posted by Sherry.smiley on 12/16/2013
FORT WORTH, TEXAS -- My experiences with KfC in Fort Worth tX has been horrible. I'm going to start with my most recent visits to older visits. After I left church Wednesday December 11,2013 I visit the one on Mansfield and got the 2 piece boneless combo. I asked for all white but got mixed. I had to wait 5 minutes on potatoes wedges. When they brought my order I asked for my drink and she said they didn't give you one I said no I wouldn't have asked. Get home and the white meat look like strips that were very, very, dry and the dark pieces was dry and hard on end. Bridge street have too many young people that don't care and they make excuses for them being rude. I have got numerous wrong order and not fresh order after waiting so long to place and receive orders. They never have chicken ready for it to be a chicken place. I have order 2 pieces white and get home it's a thigh. Go back that manager was nice that day and even thou they didn't have and breast she gave me a drink and a piece of chicken extra . Order 2 of the chicken bites combo abd get hone I don't know what was harder the potatoes wedges or the bites. When I called and complain to the manager he said the manager that night was young and her first time working nights. Get outta here! Then the Kfc at 777 n. e. loop 820 in hurst they crew sometimes suck and the other time it's the food. I got 3 gocup of hot wings and another the other boneless chicken. After waiting for about 5 or 6 minutes he come say they out of boneless chicken he would give my son 3 strips and I said ok. I order cookies. One of the wings we ok the other was hard and dry and the cookies were hard as rock. Other time I would go inside and they are not busy I'm waiting and waiting to place and order like they busy. I said hello someone gone take my order. Well a short African American bold head men with glasses come out and said go head. No sorry to keep you waiting or anything. I order the 2 piece boneless combo he didn't ask is there anything else, is that it or what side I wanted he said that would be $. Another time left a party and order me the same 2 piece boneless combo and get home it's the wrong thing. Came back and the short Latino girl was looking as if I got on her nerve for them messing up. She gave me the right order no extra or nothing. I have called the 1-800 # and have yet to hear from the Kfc in hurst. I think I'm gone give Kfc a long break and start giving Popeyes, golden chick, and churches my business. But I will never visit bridge street Kfc too many mistakes and not enough courtesy. And hurst Kfc will be going on that same list because they can't even reply to your numerous complaints.
     
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Food Availability
Posted by Texannepurdy on 12/13/2013
HUNTINGDON, PENNSYLVANIA -- Our store location on 12/11/13 at around 3:50pm was out of Original and Grilled Chicken. Had to wait while it was being cooked. Only Extra Crispy was immediately available. On several other visits to this location we have received stale chicken or had to choose other sides because our first choose wasn't available. While waiting for Chicken to cook on above stated date we observed other customers being told that items they wished to purchase also were not available. There are always young people working in our location and on this particular day one employee came in to hang out and wait for another employee to get off work. Another employee whom was finished with her shift was sitting in dining area on computer waiting on ride, or something. She was sitting there when we arrived and still there when we left. This KFC seems to be poorly managed and doesn't seem to do as good a business as it probably could if service and fresh available food was better. We love KFC Chicken when it's fresh. We are now hesitant to return after several unsatisfactory visits. Thank You Very Much f or this opportunity to voice my opinion.
     
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Worst Customer Service of My Entire Life!
Posted by NecyHarrison on 12/13/2013
WAYNESBORO, GEORGIA -- As I patronize this particular location regularly. I asked a simple question about a price difference between items I usually order. Imagine the shock of being pointed at and being told, " I am not dealing with that!" Referring to myself and not the actual problem. Add further disgust to the fact that this crew actually had my order memorized...I know right?! Myself actually asking, why am I being treated this way? Not anyone in the store wanted to take responsibility for this ignorant young ladies behavior.

One member of the crew, looked to be the most young member of the crew stepped over to answer my question after I received my answer I asked for management and phone number, a very tired and reluctant man stepped over stepped over and figured comping the meal should make me happy... yeah, right! I don't feel safe EVER eating at this location again in life and neither should anyone else. Very sad, so ignorant!!
     
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Waste Money
Posted by Pstarbarbie2004 on 12/09/2013
Tried new hot wings n only received three baby wings not even size of my finger ! Three wings couldn't equal one wing anywhere else!

     
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Bad Service, I Ordered a 10 Pc Bucket of Grilled Chicken and They Gave Me Original Fried Chicken. I Then Returned Back to the Rest
Posted by Stevetorres330 on 12/09/2013
EL PASO, TEXAS -- Very poor advertisement on the picture of their (chicken) menu. It shows large juicy portions of chicken and the pieces that they gave me DO NOT come close to the pictures that are indicated. The portions are small as chicken wings. I paid $12.00 for a 10 pc bucket of chicken wings. As popular as KFC is I will not go back again and I can guarantee that I will not recommend this restaurant to anyone.
     
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The Most Unprofessional Experience
Posted by Bbandit17 on 11/29/2013
LONG BEACH, CALIFORNIA -- When I spoke to the KFC on Pioneer Blvd I was told that I had to place my order in person?? When I got to the KFC by my house no body knew what I was talking about? Then we called another one in Long Beach they knew that I was talking about the deep fried turkeys how ever had no idea who was participating in this promotion. When I pointed out how it was her responsibility to know or at lease have some means of finding out because she was a manager and didn't she think so?? She politely ended the convocation! So I called the one on Pioneer again & she gave me four #'s of poly owned restaurants who were suppose to have deep fried turkeys?? So I called & placed an order only to find out it was Polly pies and that my turkey order was not going to be deep fried??? THE MOST UNPROFESSIONAL EXPERIENCE ever. Simply unbelievable!! OH did I mention I called corporate & they assured me that some one would get back to in time for thanks giving this was on the 11/23/13.
     
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