Tried new hot wings n only received three baby wings not even size of my finger ! Three wings couldn't equal one wing anywhere else! Add reply
EL PASO, TEXAS -- Very poor advertisement on the picture of their (chicken) menu. It shows large juicy portions of chicken and the pieces that they gave me DO NOT come close to the pictures that are indicated. The portions are small as chicken wings. I paid $12.00 for a 10 pc bucket of chicken wings. As popular as KFC is I will not go back again and I can guarantee that I will not recommend this restaurant to anyone.Add reply
LONG BEACH, CALIFORNIA -- When I spoke to the KFC on Pioneer Blvd I was told that I had to place my order in person?? When I got to the KFC by my house no body knew what I was talking about? Then we called another one in Long Beach they knew that I was talking about the deep fried turkeys how ever had no idea who was participating in this promotion. When I pointed out how it was her responsibility to know or at lease have some means of finding out because she was a manager and didn't she think so?? She politely ended the convocation! So I called the one on Pioneer again & she gave me four #'s of poly owned restaurants who were suppose to have deep fried turkeys?? So I called & placed an order only to find out it was Polly pies and that my turkey order was not going to be deep fried??? THE MOST UNPROFESSIONAL EXPERIENCE ever. Simply unbelievable!! OH did I mention I called corporate & they assured me that some one would get back to in time for thanks giving this was on the 11/23/13.Add reply
I have been coming to KFC in Oakdale CA for the past nine years and have gotten exceptional service. Don't know how the management has been able to find such pleasant and helpful employees. I really enjoy coming here because I'm treated so nice. In nine years I have only met two employees that were that we're not really interested in being pleasant. That is an awesome record. Add reply
PASADENA, TEXAS -- Went to KFC here in Pasadena, Texas . The little girl taking my order seemed darn tired. We ordered two drinks, one cup was given right away but not the other. I went to find a table, all were dirty.
Then when we got our chicken, it looked awful, not pleasant looking at all.
When asked for assistance from another employee who was pregnant, she would not drop whatever she was doing with a hose.
Some of the other employees could be heard yelling about the drive through orders.
Totally awful visit to this KFC Restaurant.
The amount of pepper used varies from day to day. Your original recipe did not contain pepper in the past but the last time I ordered it was eat up with it. Really like your chicken livers but can't eat it with all the pepper. If I want pepper I can add it. Can you offer any suggestions? Add reply
PASADENA, MARYLAND -- I came to KFC to dine in and had to wait 7 minutes just to be waited on. I asked for the manager and she was smoking outside by the front doors which is just not professional and she could have been inside helping the very nice cashier Katlin who was stuck doing other things like cleaning the bathroom and helping drive thru because the manager was careless when she came back inside she went to the back there was 3 customers waiting on food and angry as well as I was. There was a line in drive thru as well.
This was the worst service I had I ever had at this location. I never complained but I'm a manager at fast food and I never act the way this lady Kim did. I hope somebody has a talk with that lady and let her know customers come first! Plus they were out of white meat at 6pm! They should be prepared for dinner rush.
DUNCAN, OKLAHOMA -- My family and I went to KFC this weekend and got the GO CUPS. After seeing the commercials on TV, we were expecting them to be packed with potato wedges and two BIG chicken strips. That was not the case. We each only got about three wedges and the chicken strips were about a third of the size as the ones in the commercials. They should serve it the way its advertised. We were very disappointed.Add reply
Just made it in from Mississippi to Memphis Tn stopped at a KFC on Elvis Presley Blvd in between the Checkers and Heartbreak Hotel The service was lousy the food just as bad tried to complain to their Manager she was not interested rude inattentive. I asked for the District office phone number and they gave me their own no and Just continued to play around. Add reply
ATLANTA, GEORGIA -- The KFC on Clairmont and Buford Hwy is the worst ever in customer care. The weekend manager (Saturday) always have a nasty attitude and I have complain to the store manager (Amy something) and that girl is still working there. The store is dirty when she is there and the employees are just be standing around like there are no customers. The store is ran slow and she is too young to run the store by herself. The food taste as if it has been sitting a long time and never fresh but, only on Sat in the afternoon.Add reply
Went to drive thru on November 3 at around 2pm and had a big order for my family. I ordered chili cheese fries and they were so cold and hard. They think because they put something hot its not going taste any different, but its actually makes it worse. And our mash Potato bowl had onions in it. What a waste of money. Add reply
TUCSON, ARIZONA -- I simply called to ask if their hours were different on Halloween. I called and was hung up on 14 times till the 15th time somebody answered and then pretended to have knowledge of nothing. This is absolutely horrific. customer service. Another earlier incident when I went a week beforehand to the cortaro and i-10 location was noticing how rude every employee there was on top of a restaurant so dirty I was worried id leave with a disease. The employees were talking with a line of 20 people not to mention the liners that were just flying around everywhere because the drive thru window was open with nobody there. I have never had a run in with a restaurant so bad on so many levels. I will never eat Kentucky fried chicken or Taco Bell again. I am disgusted.Add reply
Purchased a lunch meal for $10.95 Aussie, what a disappointment. I received 3 pieces of dried chicken (boneless) filets the size of two nuggets, a small bag of fries,(half a potato) and a very small serve of potato and gravy and a Pepsi.
Value for money, never again. KFC needs to take a good hard look at itself it's meal sizes are getting smaller and the prices are always going up.
MARBLE FALLS, TEXAS -- Sunday, Oct 13th 2013
1 Replies - Latest reply on 10/30/2013Add reply
My husband and I were traveling through the state. At 12:00 noon we started looking for places to stop and eat. I wanted KFC, we don't go to KFC very often, because it is very expensive compared to other fast foods, anyway, we came along to Marble Falls, Tx. It is now 12:30 pm. We go in and order 2/ 2-piece dinners. The cashier said she would go see if they had any. My husband and I just looked at each other, like what did she say? She came back and said they didn't have anymore. I said really?
This is lunchtime and you're saying you're out of chicken? She gave us no other explanation. I should also tell you, the 3 customers in front of us were turned away as well, I do not know what they ordered but I could tell by facial expression that they were not happy.
DAVENPORT, ILLINOIS -- I walked into KFC in Davenport, IA on Elmore St., and waited in line while the cashier waited on the people before us. In that time I noticed none of the employees wore gloves while handing the food (I've noticed this at many other KFC's in this area). And then a worker dropped a tray on the ground, picked it up with his bare hands, and then continued to touch the food, while still not wearing gloves. And the cashier as well handling the register and everyone's money then touching everyone's food.1 Replies - Latest reply on 10/28/2013Add reply
Went to KFC, ordered a 3 piece meal and a 2 piece meal, both extra crispy. On 3 piece meal I ordered all white and paid over $8.00, I got 2 legs and a thigh. On 2 piece meal I ordered mac and cheese and coleslaw, I got mashed potatoes and coleslaw.
Also I did not get extra crispy, I got original. I will be going somewhere else for my chicken from now on.
48 N HIGHWAY 9W, NEW YORK -- I ordered the ten dollar bucket. I asked for extra crispy and grilled. I received ten pieces, all of which we cold, not crispy at all, and so salty they could not be eaten. I also was upset to get several pieces that were so small that it seemed like someone was cutting a breast piece in half to save money. The experience was very disappointing and the chicken far from what I expected...not a good experience...Add reply
Unusual Credit Card Charge
PONTIAC, ILLINOIS -- When reviewing my sales receipts I came upon the cash register receipt and the credit card charge slip from a recent visit to the Kentucky Fried Chicken restaurant in Pontiac, Illinois. At first glance, ... read full review7 Replies - Latest reply on 12/05/2013
510 SOUTH RIVER STREET HACKENSACK, NEW JERSEY -- The worst service I've ever seen. Every time I go to the drive-thru, I sit there for 5-10 minutes before even being acknowledged. And when someone does finally do me the honor of taking my order, they ... read full review2 Replies - Latest reply on 10/09/2013
This is not the first time I have had really bad KFC from them its dark brown and you can taste the old oil its disgusting Add reply