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Kia Motors Optima Consumer Reviews - Page 2

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Warranty on My Transmission
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CORINTH -- At 48,000 the transmission started to slip. I called a Kia dealer and the car was towed to the dealership. I was called in a couple of days that the transmission needed to be replaced because the clutch particles were in the pan. But it was not under warranty because I failed to have the transmission flushed at 30,000 and that the transmission would have to be sent back and a new one installed. The best they would do is to replace the transmission but I would have to pay for the fluid and labor which came to over $700.00.

Needless to say, I was very upset and the dealer told me if I took that attitude they would do nothing for me. I asked them why come the trans was not repaired. His answer to me was "only Kia can rebuild." We cannot even get parts and I called other transmission repair services and I was told the same thing I told them. I wanted what they found in writing and I was never given that. I have never been able to get anything under warranty. Always has been a reason why it was not under warranty. I told them that I would never buy a Kia again and I was told "you got to do what ever you got to."

Kia Optima, Very Nice Car
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HAWKINSVILLE, GEORGIA -- My Kia was having trouble with the accelerator keeping speed level. Took it in and they had it for (felt like forever) a week. They finally pinned down the problem down and all repairs were taken care of by Kia.. And I love my car!!!

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Kia Motors Optima Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 2 ratings and
12 reviews & complaints.
Contact Information:
Kia Motors
111 Peters Canyon Rd.
Irvine, CA 92606
800-333-4542 (ph)
949-468-4905 (fax)
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