MARIETTA, GEORGIA -- I placed an order with King of Swords in late June 09. They immediately took the $105 payment then replied to me saying that they were unable to send me part of the order. They stated their accounts department was dealing with the refund and it would be done as soon as possible.
Very long story short, after many emails and being fobbed off and ignored countless times I have still yet to be refunded. I have read of many, many others in the same or similar situation with King of Swords, and this has motivated me to take legal action as they cannot be allowed to get away with what is blatantly theft. If you have had a similar experience with King of Swords I urge you to follow the matter up and not let them get away with it any longer.
MARIETTA, GEORGIA -- I regret not doing research on this company. I place an order and the charges were immediately deducted from my bank account via debit. After six week I sent an email and their reply was the order was being held up in customs. Three weeks later I found several complaints about this company on various sites. I then asked for a refund and was told it had to be approved by the accounting department. The truth is their phone number is unlisted. King of Swords is not registered with BBB. So no help there. Good Luck to those of you that are still in search of your stolen money.
I purchased two items on Jan 6, 2008 from this company. Little did I know that I should have performed a review search about them beforehand. I assumed they were a reputable company. I have found (after the fact) that they are not.
1 x 1 Dozen (12) Deluxe Ninja Throwing Stars Black/Silver
- Blade Color: SILVER $19.88
1 x ROYAL FLUSH THROWING CARD SET $19.45
(USA Shipping): $11.99
01/06/2009 Order Accepted
01/19/2009 Order Accepted
I have contacted them more times than I can even count, but to no avail. They have not responded other than the first time I inquired and they sent an automated response saying it was in the queue. They have absolutely no customer service. Items never shipped. Refund never given. Stay away from this company. Buy the products elsewhere because other reputable companies have them.
MARIETTA, GEORGIA -- I ordered Swords from KOS in mid Sept. I never received follow-up emails from them, and only heard from them when I sent them and email from their site which stated I wanted to know where my item was! They would reply each time, that it was back-ordered, or they were waiting to get on, as they do not stock these. On Dec. 9 (3 MONTHS LATER - and STILL had not received them!) I told them I wanted ordered cancelled and Money applied by Dec. 12 or I will submit their names all over the Better Business Bureaus, etc. DO not ORDER FROM THIS RIP-OFF COMPANY!
MARIETTA, GEORGIA -- DO NOT BUY FROM THIS COMPANY!!! I placed an order over 3 months ago and got the same response as everyone else who has written a review here. No merchandise received, no refund! I have contacted the BBB, the FTC, and the Governors office of consumer affairs in Atlanta. GA and filed complaints with all of them. I would encourage anyone else to do the same. I will include the # for the Atlanta G. O.C. A.:** Please take the time to contact this office and stop this company from stealing!