MARIETTA, GEORGIA -- I regret not doing research on this company. I place an order and the charges were immediately deducted from my bank account via debit. After six week I sent an email and their reply was the order was being held up in customs. Three weeks later I found several complaints about this company on various sites. I then asked for a refund and was told it had to be approved by the accounting department. The truth is their phone number is unlisted. King of Swords is not registered with BBB. So no help there. Good Luck to those of you that are still in search of your stolen money.
I purchased two items on Jan 6, 2008 from this company. Little did I know that I should have performed a review search about them beforehand. I assumed they were a reputable company. I have found (after the fact) that they are not.
1 x 1 Dozen (12) Deluxe Ninja Throwing Stars Black/Silver
- Blade Color: SILVER $19.88
1 x ROYAL FLUSH THROWING CARD SET $19.45
(USA Shipping): $11.99
01/06/2009 Order Accepted
01/19/2009 Order Accepted
I have contacted them more times than I can even count, but to no avail. They have not responded other than the first time I inquired and they sent an automated response saying it was in the queue. They have absolutely no customer service. Items never shipped. Refund never given. Stay away from this company. Buy the products elsewhere because other reputable companies have them.
MARIETTA, GEORGIA -- I ordered Swords from KOS in mid Sept. I never received follow-up emails from them, and only heard from them when I sent them and email from their site which stated I wanted to know where my item was! They would reply each time, that it was back-ordered, or they were waiting to get on, as they do not stock these. On Dec. 9 (3 MONTHS LATER - and STILL had not received them!) I told them I wanted ordered cancelled and Money applied by Dec. 12 or I will submit their names all over the Better Business Bureaus, etc. DO not ORDER FROM THIS RIP-OFF COMPANY!
MARIETTA, GEORGIA -- DO NOT BUY FROM THIS COMPANY!!! I placed an order over 3 months ago and got the same response as everyone else who has written a review here. No merchandise received, no refund! I have contacted the BBB, the FTC, and the Governors office of consumer affairs in Atlanta. GA and filed complaints with all of them. I would encourage anyone else to do the same. I will include the # for the Atlanta G. O.C. A.:** Please take the time to contact this office and stop this company from stealing!
I placed two separate orders for my fiance about two weeks ago. The only response I ever received from this site was that they received my order and that it was processing. I waited about 3-4 days to check the status just to see if they had a ship date for me (most sites usually have an approximate ship date.) I sent them a general email just asking how long it takes for one of their products to ship. No answer. I sent them another email checking the status of my order. No answer. I finally grew tired of waiting for a response and shopped with another site.
I purchased a sword from that site and that order shipped the SAME DAY the order was placed. So I cancelled my first order with King of Swords via email. No less than ten minutes, I get an email asking for the reason for my cancellation. Let's not forget I still have one order pending with them at this time (you would think they would start on the order they still have of mine and start shipping or responding to my emails. No. They didn't. I had to again send them another email asking for the status of that pending order and said I would give their company the benefit of the doubt and wait, if I did not hear from them in 24-48 hour (like their site states) I would cancel my order.
Again NO RESPONSE!! How incredible. It seems like the only way to get a response from this site is if the subject on the message is CANCEL MY ORDER. The one thing I have to say this company did do expeditiously was that they did charge my credit card right away. Great way to run a business guys!