MURIETTA, GEORGIA -- I ordered online a pair of SFX contact lenses for Halloween (dragon eyes) priced roughly 2/3 of any other store I could find. I ordered late in the day and left relatively little time for delivery. KoS expedited the order. When the manufacturer gave notice that my choice was out of stock, just 3 days before pumpkin day, KoS offered a different pair of lenses (my second choice anyhow, predator eyes), sent the order by overnight Fedex and refunded $50 on top. The lenses arrived exactly as ordered and with 24 hours to spare. I cannot tell you how impressed I am by this commitment to customer service. I would absolutely buy from KoS again and highly recommend them to all and sundry. Five stars.1 Replies - Latest reply on 11/03/2010Add reply
MARIETTA, GEORGIA -- Ordered a product from this company that was supposed to be in stock, waited got the order confirmation and proceeded to wait for delivery, after 10 days I still had not even received something to say ... read full review1 Replies - Latest reply on 03/28/2010
King of absolutely nothing
Despite their claim of "Worldwide Shipping", my order was canceled (even though it is perfectly legal both to buy and own a stun gun in Japan - they are for sale everywhere) and I waited, patiently, for ... read full review4 Replies - Latest reply on 03/26/2010
Do not order from KOS
ACWORTH, GEORGIA -- I placed my order for a Christmas present. $59.78 I never received a shipping number. So I wrote them and they said
12/14/2009 Order Accepted
12/24/2009 Order Accepted ... read full review3 Replies - Latest reply on 03/27/2010
Did not send my order for over two months now. I emailed 7x, called and left phone messange 2x and no response.
4 Replies - Latest reply on 03/26/2010Add reply
Buyer beware, they will rip you off!!!!!
MARIETTA, GEORGIA -- DO NOT BUY FROM THIS COMPANY!!!
1 Replies - Latest reply on 11/13/2009Add reply
I placed an order over 3 months ago and got the same response as everyone else who has written a review here. No merchandise received, no refund! I have contacted the BBB, the FTC, and the Governors office of consumer affairs in Atlanta. GA and filed complaints with all of them. I would encourage anyone else to do the same. I will include the # for the Atlanta G. O.C. A.:
Please take the time to contact this office and stop this company from stealing!
I've been waiting 40 days now for my order. I have contacted them 7 times now by phone and email with no response. I have left multiple messages on their answering service. Right now I'm waiting on hold with my bank to see if I can reverse charge this. Thing that sucks is this scam artist now has my debt card number. They did get back with me 1 time through email after 20 days, all they stated was the order was "accepted" AGAIN.
7 Replies - Latest reply on 10/19/2009Add reply
09/14/2009 Order Accepted
09/22/2009 Order Accepted
10/05/2009 Order Accepted
How many times are they going to accept it? When is it going to be shipped.
Opening a claim with my bank now.
Do Not Buy From King Of Swords
MARIETTA, GEORGIA -- I purchased a product from "King of Swords" website using my debit card and never received it. It's been 53 days now. Evidently they do this to hundreds of customers. This company is a complete hoax.
Here ... read full review9 Replies - Latest reply on 01/07/2012
MARIETTA, GEORGIA -- I regret not doing research on this company. I place an order and the charges were immediately deducted from my bank account via debit. After six week I sent an email and their reply was the order was being held up in customs. Three weeks later I found several complaints about this company on various sites. I then asked for a refund and was told it had to be approved by the accounting department.
1 Replies - Latest reply on 03/20/2009Add reply
The truth is their phone number is unlisted. King of Swords is not registered with BBB. So no help there.
Good Luck to those of you that are still in search of your stolen money.
King Of Swords Beware!
I purchased two items on Jan 6, 2008 from this company. Little did I know that I should have performed a review search about them beforehand. I assumed they were a reputable company. I have found (after ... read full review4 Replies - Latest reply on 02/07/2009
MARIETTA, GEORGIA -- I ordered Swords from KOS in mid Sept. I never received follow-up emails from them, and only heard from them when I sent them and email from their site which stated I wanted to know where my item was! They would reply each time, that it was back-ordered, or they were waiting to get on, as they do not stock these. On Dec. 9 (3 MONTHS LATER - and STILL had not received them!) I told them I wanted ordered cancelled and Money applied by Dec. 12 or I will submit their names all over the Better Business Bureaus, etc.
DO not ORDER FROM THIS RIP-OFF COMPANY!!!!!!!!!
Failure to honour refund
MARIETTA, GEORGIA -- On the 30 December 2006 l placed an online order for some various items from the 'King of Swords', and paid for them with my American Express card. After numerous excuses about the order being held up ... read full review4 Replies - Latest reply on 03/10/2009