Klein Honda

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My First Car Experience
Posted by on
EVERETT, WASHINGTON -- I had spent my entire Saturday driving around to different car lots and dealing with the wonderful traffic of today's society to come up empty handed on buying a car. I went back home tired and highly frustrated in my attempt to find the next dream car. The entire experience just sucked. I wondered if it was worth the hassle to buy my first vehicle. I seriously thought about just buying a bicycle and taking the city transit bus.

So Sunday morning I had enough encouragement to try again. This time I decided to try my hometown Everett and stay away from mainstream Seattle area. At the time I thought that I could get a better deal in Seattle, but soon realized this was not the case. So I drove to several local car dealers and was still not "wowed!" Then I stumbled upon Klein Honda in Everett and felt at ease. The atmosphere was different and it just fitted my personality. It could have been the helpful salesman (ex Nordstrom employee) so he knew what customer service was about. So I got along with him great. We started looking at some cars and then suddenly, I saw it. It was perfect and I told him that this is finally the one. It was a black Honda Accord with tinted windows. Man it looked aggressive, I had to have it.

So we talked numbers and came to an agreement that fit my budget. It was actually all pretty easy. I just wanted to tell me story and thank Klein Honda for helping me find that perfect first car.

Thanks again and I do recommend Klein Honda to everyone! I am sending my grandma there for sure.
     
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Anonymous on 2008-09-27:
This message brought to you by the Klein Honda sales department ;-).
Anonymous on 2008-09-27:
You should have been in church instead of car shopping
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Lying on automobile interest rate
Posted by on
EVERETT, WASHINGTON -- July 24, 2007
America Honda Finance Corporation
P.O. Box: 5025
San Ramon, CA. 94583-0925

To Whom It May Concern: KLEIN HONDA REVIEW OF SALES PRACTICES:

When my husband and I went to Honda to buy a truck we were treated like an average customer even though I have been with Honda for years. I have an 8% interest rate on my vehicle. They talked polite at first but tried to get us at a 15% rate and a lot higher monthly payment. Mark of Klien Honda in Everett, WA came over to our table with a comeback of 10% interest on the vehicle. We believed him and we all agreed to a 10% interest rate on the 2004 Honda Pilot. We found out later in writing without words a 15% interest rate was added on our contract. They lied to us! I have good credit financially with Honda Financial Services and as I said earlier, an 8% interest on a current vehicle already. To bad they are so greedy as they don't want to keep a good record and keep repeat service to the public. If I was the salesperson, I would treat the customer the way I would want a salesperson to treat me, with integrity and honesty and in the highest regard. In this case it wasn't the salesperson directly, but a mistreatment toward my husband and I from Mark regarding the current purchase of our 2004 Honda Pilot.

We will buy somewhere else next time.

     
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Hugh_Jorgen on 2007-07-30:
People keep missing the point with car dealers - everything is negotiable - of course he's going to try to get you on the highest interest rate you will stand for. He doesn't care about your history with Honda Financial - he cares about how much bigger his pay check is going to be if he can bump you from 10% to 15% APR. Read everything twice before you sign it - we see here time and time again of figures that mysteriously go up by the time they get on the contract.
runaway on 2007-07-30:
ALWAYS read what you're signing! If you're suggesting they changed the terms AFTER you signed- well, where's your copy of the agreement to prove this? That would be a case for legal action, if you're suggesting that.
Aerocave on 2007-07-30:
I have a hard time believing that any dealership would quote a customer 15% on the first deal...unless there were credit issues? Also, most banks have a maximum rate markup of 3 points (from what the wholesale rate is--for example, if the dealership is "buying" the loan at 7.5, they cannot charge more than 10.5) What I am saying is that it would be nearly impossible to book a contract at 15%, unless the dealer's buy rate is 12% or higher--the only way the buy rate would be this high is if your credit score is low. On a 2004 model 10% is high, yet again...same thing as I stated above applies. I am not sure how long you have had your current vehicle financed with AHFC, but it would be inaccurate to compare a rate on an auto loan opened a couple years ago as auto rates are higher.

As far as changing the rate afterwords? I agree with runaway.
Anonymous on 2007-07-30:
Aerocave, Very nice post. I suspect your post is dead on.
jktshff1 on 2007-07-31:
Go to your bank where you have excellent credit, borrow the money at a cheaper rate and pay off the higher one.
mistertwo on 2007-12-26:
Some years ago I had a similar experience with Klien. I asked for a copy of the shop inspection report on a used car I was purchasing. The salesman said "no problem". After the sale was complete I asked for the report and was denied the document. They said it was in the disclaimer, nothing a salesperson tells you is binding. Spent a bundle on CV joints for that car. Learned a valuable lesson. Now that I'm shopping again and looking at Honda's I see that avoiding Klien is still wise. Thanks for the info!
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