Kmart Sells Bad Products
SIERRA VISTA, ARIZONA -- I bought the RCA 26 inch TV/DVD combo with extended warranty at Kmart, a few days later it went on sale. in order for them to make the price adjustment they made me repack the TV in the original box, ... read full review9 Replies - Latest reply on 12/13/2010
Gambling for children
HAZLET, NEW JERSEY -- I was in Kmart in the toy section looking for a toy for a 10 year old child. I found myself in the
aisle for 2-4 year olds. Kmart has in their display with cars and trucks, handheld gambling devices ... read full review41 Replies - Latest reply on 12/03/2011
GREENVILLE, SOUTH CAROLINA -- On April 12, 2004 i purchased the Martha Stewart Santa Monica Bar Set from kmart.com The ad said you get four tall bar chairs and a bar stool and a pentagonal bar table on sale for $ 170.00 regular price ... read full review8 Replies - Latest reply on 04/17/2006
NY, NEW JERSEY -- Kmart is such a scam! I grabbed a beautiful 16 pc king comforter set which was originally priced @ $119.99. There was a $69.99 sale sticker placed over the original tag on the shelf. Also, there were 2 other shelves stocked with full and queen sized comforter sets with the $69.99 sticker place over the reg price. when I go to check out it is a different story. I'm told that the price is $119.99. They point out that the brand on the sale sticker is different but all other info was the same( 16pc set, reg price $119). My question why place the freaking sticker over the reg price. BTW the reg price sticker had the brand of the set I grabbed. Very misleading! I say false advertisement. what an embarrassment; I had other items and only had limited amount of cash.
2 Replies - Latest reply on 04/11/2013Add reply
This is another story that happened to me the same morning.
I purchased 2 Essential comforter sets which were on sale for 34.99, reg price 49.99. When I checked-out, I'm told the sale price is way higher than what I expected. I fought and showed them the on-sale sticker. They honored the sale eventually.
Sadly, they did not honor the 16pc set I tried to buy tonight. Crooks! They know the sale sticker was a typo. The sales staff became irritated when I confronted them with this issue, but they were more worried about closing-up than actually dealing with the typo on the sales sticker or determining the real issue.
HOLMES, PENNSYLVANIA -- After 4 days on line, 6 phone calls to on line staff and a visit to Kmart store to purchase a Trim a Home 3 PCM Chenille Christmas Nativity set for lawn I am beyond annoyed.
Visit to store after trying to buy on your web site there were 6 sets on shelf but at $139.50 and on line was $97.99 and store would not honor lesser price. Back on line today Kmart and listed at $88.19. Web site would not let me order stating, not available, wouldn't give other local stores another 2 calls.
I gave in and ordered shipped from Sears with help of Ahmed for $88.19+tax (?) and just hope it will come Dec. 5-7.
A terrible web site, sales practices, and virtually hours trying to buy from your stores with no true customer service dept. to speak with I am very dissatisfied and will never use Sears or Kmart on line or stores for that matter.
Terrible customer service and no satisfaction. Attorney General next stop.
SPRINGFIELD, MISSOURI -- Be the worst in the world. I have never had anything but trouble at this Kmart, but the others never have stock and this one always does. (I think simply because people won't go in there) I decided ... read full review4 Replies - Latest reply on 07/31/2012
NORTH CHARLESTON, SOUTH CAROLINA -- I buy a bike at KMart. The following week it goes on sale. I make the call to see if I can get a refund of the difference between what I paid and the sale price. Because it is more than 7 days since the ... read full review4 Replies - Latest reply on 06/27/2012
Horrible customer service
I bought my daughter shoes for school at Kmart. After two weeks of her wearing them, she had blisters, and the shoes fell apart. I took them back to the store. I explained to the girl I couldn't find ... read full review8 Replies - Latest reply on 06/22/2013
Overcharged on Sale Items
DOVER, DELAWARE -- I spent a little over $150 at the Dover, DE Kmart on June 3rd. I bought multiple products on sale like bathing suits, coverups, underwear, live plants, shoes, and insecticide. When I got home I realized ... read full review1 Replies - Latest reply on 06/22/2010
Kmart Ripping customers off on games
TINLEY PARK,, ILLINOIS -- I bought a $60. game two days ago for my son's birthday. He opened the game last night. The game appeared to be sealed properly. We found a CD REWRITE in the package!!!!!!!!!! Obviously Kmart employees ... read full review14 Replies - Latest reply on 05/06/2010
I am done with Kmart. Every time I try to buy something that is supposed to be on sale, once I get to the register I am told it is either no longer on sale or it's not the right item. If it's going to be such hassle every time I go in there then I won't bother any more. They need to get their prices right. I have two Kmarts nearby and they both are like this. 5 Replies - Latest reply on 12/12/2009Add reply
TINLEY PARK, ILLINOIS -- I work at Kmart. I bought a 26 inch mongoose bike from there. When I got it home, the chain kept slipping off. So I took it back to exchange it. Sporting goods gave me a brand new bike in the box. When customer service did the exchange, the bar code wasn't scanning. So they used the upc from the original receipt. When I got the second one home and took it out of the box, it was the wrong bike. They gave me a 24 inch bike instead of a 26 inch bike. The next day I went to exchange it again. They told me that they couldn't exchange the bike because the UPC on the box didn't match the receipt. I work there and they don't trust their employees let alone their customers.
4 Replies - Latest reply on 10/23/2007Add reply
My advice is if you buy anything from Kmart, make sure it's the right product before you check out.
Kmart assaults customers
CROFTON, MARYLAND -- On July 27, 2006 I went to pick up my prescription at the Kmart in Crofton, MD. I had just gone to a doctors appointment, stopped at a Mercedes dealership to pick up brochures for my God Son who likes ... read full review23 Replies - Latest reply on 06/10/2008
ALPENA, MICHIGAN -- I like shopping at KMart ... Always have for many, many years. Now all of a sudden we are not getting the KMart ad in our Advertiser paper. When I called the advertiser paper, they said the KMart in Alpena ... read full review6 Replies - Latest reply on 07/21/2013
Customer Service/Return Policy
RICHMOND, VIRGINIA -- I bought three pairs of shorts for my son on sale in the spring. Before I purchased the items, I told the clerk I was buying them for Sept. back to school, and if they did not fit, would there be any ... read full review5 Replies - Latest reply on 08/19/2007