SPRINGFIELD, MISSOURI -- Be the worst in the world. I have never had anything but trouble at this Kmart, but the others never have stock and this one always does. (I think simply because people won't go in there) I decided ... read full review4 Replies - Latest reply on 07/31/2012
NORTH CHARLESTON, SOUTH CAROLINA -- I buy a bike at KMart. The following week it goes on sale. I make the call to see if I can get a refund of the difference between what I paid and the sale price. Because it is more than 7 days since the ... read full review4 Replies - Latest reply on 06/27/2012
I recently purchased a patio set from the Kmart on Military Hwy in Chesapeake Virginia. I came in to the store and sat on a chair of the furniture while my husband went looking for a sales associate. While sitting there a staff member noticed me and asked if he could help me not waiting for me to ask him. He immediately found the furniture in stock and brought it to the front of the store. There the manager was present and made it easy for us to wait for the truck we had called for to come and pick up the furniture. Both the cashier the manager and especially the floor associate were very polite and made this purchase a pleasure. Thanks for the great service.1 Replies - Latest reply on 06/10/2012Add reply
Diehard Battery Return
ELKVIEW, WEST VIRGINIA -- I purchased a Diehard battery for an ATV, 2 weeks ago. I returned the old battery to the store in the box of new Battery. The reciept was in the box.
Put acid in battery & battery bubbled over & ... read full review9 Replies - Latest reply on 05/30/2012
In early Feb. 2012, I ordered a pair of shoes on line at Kmart.com. After ordering the shoes, I received a confirmation the shoes would be delivered via UPS on Feb. 6th. I waited until Feb. 7th and called and told Kmart my shoes had been delivered to a warehouse and signed for by "Clyde". I stated I do not live at a warehouse and requested the pair of shoes. The supervisor told me for my trouble and inconvenience I would be credited the price of the shoes and some for my inconvenience, for a total of $18.50. I was told to wait 2 billing cycles for the credit to be received. I called back in April and was told the refund should have been issued. Give an additional 30 days. I have done that and still no refund.
1 Replies - Latest reply on 05/15/2012Add reply
Kmart doesn't seem to think they owe me these funds.
Any assistance please?
Loss Prevention Interview Complaint
HERNDON, VIRGINIA -- I applied for a position in loss prevention part time. On Monday-May 7, 2012, I met with Tony and his boss, the loss prevention supervisor. Later on that day, Tony called me for a follow up interview. ... read full review7 Replies - Latest reply on 05/10/2012
I went to Kmart for some last minute baby items. I was charged for an item that I didn't purchase. I did get my money back. I'm glad that I looked at my receipt. I should have looked closer because when I got home I saw on my receipt that I was charged twice for one storage bin. That's two mistakes which might have been on purpose so that he could collect at the end of his shift. The guy scanned my item twice and I have not went to get my money because it's going out of my way for not a lot of money.
5 Replies - Latest reply on 05/08/2012Add reply
If you don't want to be cheated and robbed and sent out on a wild goose dollar chase you have to check your receipts before you leave Kmart. What kind of hiring do they do?
MANTUA, NEW JERSEY -- Stuffing clothes in bag like it was trash, attitude, quality of cloth and panty hose, got home clothes was wrinkled. Put dress on seam came apart, panty hose had runs in them before I put them on. It was the worst experience I had there. I've been coming there since I was 22 yrs old. The worst quality I seen in clothes ever. This is why k-mart is losing business. What happen to my k-mart I once knew.1 Replies - Latest reply on 05/07/2012Add reply
Purchased 5 TV's. One did not have sound and k-mart basically said because I didn't opt to puchase warranty there was nothing they would do. 1 Replies - Latest reply on 04/17/2012Add reply
My time is worth nothing
DES MOINES, IOWA -- 2535 Hubbell Avenue, Des Moines store. I received an email stating that I had an appointment for 10:00 am to interview for a job position at 2535 Hubbell Avenue, Des Moines, Iowa. I arrived shortly ... read full review3 Replies - Latest reply on 03/07/2012
Stolen Shopping Cart Nightmare!!
HESPERIA, CALIFORNIA -- I Called 1-866-KMART4U after getting the number off of a shopping cart that had been left in front of my house. After being passed from representative to representative 3 times, I was told by a man who ... read full review36 Replies - Latest reply on 05/29/2012
I went to Kmart this morning. Their ad was for a 32 inch TV for $218. The clerk said they never received any of that brand. The sale started today 2/19/12. Add reply
NORTHPORT, ALABAMA -- Kmart and Sears are going out of business, wonder why? Could it be that they hire people who are less than grateful to have a job in this economy? When going into these stores, I feel not only that they are run by people who don't care but that they are dirty and old looking.
3 Replies - Latest reply on 01/11/2012Add reply
When I was in the Northport, AL store on 1/8/2012 and the only thing that was available for handicap (only a chair that was falling apart and non motorized) but when I asked if they had a motorized chair, I was told, "YA, IT'S SOMEWHERE OVER THERE, pointing at the other end of the store".
O. K., I got my mother into the beat up push wheel chair, (just came from treatment at the cancer center) and went to check out the Christmas stuff that was discounted and we found what was SUPPOSE TO BE 75% OFF but when we got to the check out, we were told that some of it is not discounted. I asked for a manager, no deal.
So now after all the hassle of the chair, "associate friendless" and stuff not priced right, we left the store, NEVER TO RETURN!!!
So Kmart, your wondering why your stores are failing, REALLY???
unsatisfied customer among MANY UNSATISFIED.
HOUMA, LOUISIANA -- I use to visit your store here in Houma, LA 70360 quite often but clerks are standing around not interested in helping any one out. You always feel like you are bothering them. As a manager myself no staff would be acting that way.
4 Replies - Latest reply on 12/27/2011Add reply
They need to be retrained. Tell them all to shop our local Target store and find out what customer service is. Some excitment in your their voice would be nice and working for your paycheck would be nice.
LANTANA, FLORIDA -- I went to Kmart in order to go Christmas shopping. I had an entire cart full of clothing, all of which were on racks that were labeled 40%-50% off. After about an hour and a half of shopping throughout ... read full review1 Replies - Latest reply on 12/13/2011
Open on Thanksgiving?
ELWOOD, INDIANA -- Dear Kmart CEO and Board of Directors: This review revolves around the fact that many, if not all your Kmart stores were open on Thanksgiving Day. I would hope you could at least have abbreviated hours ... read full review21 Replies - Latest reply on 11/28/2011